I was almost scammed as well, but I read the terms and conditions first which explains everything, it is a scam. Read this:
TERMS & CONDITIONS
ATTENTION: This is a binding agreement between You, the person or entity agreeing to the terms contained in this document (“You”, “Your” or “Customer”), and FWM Laboratories, Inc. (“FWM”, “Our” or “Company”) the owner and administrator of this Website and all content and functionality contained herein.
IT IS STRONGLY RECOMMENDED THAT YOU REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING OR BUYING ANY PRODUCT THROUGH THE WEBSITE.
1. INTRODUCTION
1. These terms and conditions, as well as any additional terms, conditions and covenants referenced in or made available by hyperlink in this document (collectively, these “Terms” or this “Agreement”), govern Your use of and access to this Website and any and all of its sub-pages (collectively, the “Website”).
2. This Agreement is intended to be governed by the Electronic Signatures in Global and National Commerce Act. You manifest Your agreement to the terms in this document by any act demonstrating Your assent thereto, including clicking any button containing the words “I agree” or similar syntax, or by merely accessing the Website, whether You have read these terms or not. It is suggested that You print this form for Your personal records.
3. FWM reserves the right to revise, amend, or modify this policy and Our other policies and agreements related to the Website at any time and in any manner, without prior notice to You. Accordingly, You should periodically check this page for any modifications of these Terms.
4. If You do not agree to be bound by these Terms, You may not enter, access or use the Website, or purchase any products through this Website, and You should exit the Website immediately. By accessing, using or ordering products through the Website, You affirm that You have read this Agreement and understand, agree and consent to all Terms contained herein. You further agree not to use or access Website if doing so would violate the laws of Your state, province or country.
5. At the bottom of this page appears a “last modified” date. If the “last modified” date remains unchanged, then You may presume that no changes have been made since the “last modified” date. A changed “last modified” dates indicates that this document has been updated or edited, and the updated or edited version supersedes any prior versions immediately upon posting.
1. ORDERING PRODUCTS THROUGH THE WEBSITE; POLICIES.
NOTE: All products come with a fifteen (15) day free trial period (“Free Trial”) as described in this Agreement. If You have any questions about Our Free Trial, please contact Our Customer Service Department toll-free at 1-866-949-0138. Our Customer Service Department is open twenty-four hours a day, seven days a week.
1. Free Trial Policy: Our Free Trial policy requires You to understand certain important dates. The policy, and the important dates for You to know, are as follows:
1. Beginning on the day that You place an order for a product (“Product”) from the Website, Your fifteen (15) day Free Trial period begins (“Free Trial Period”). The Free Trial Period is calculated in calendar days, not business days.
1. You will be shipped a thirty (30) day supply of the Product You ordered. Generally, Your Product is shipped 3 to 5 days after placing Your order. Delivery time is subtracted from Your Free Trial Period, and will reduce the number of days allocated to Your Free Trial Period. If You want to extend Your Free Trial Period due to slow postal delivery or delayed pickup, You must call Our Customer Service Department toll-free at 1-866-949-0138. Reasonable requests (as determined by FWM) to extend Your Free Trial Period generally will be granted.
1. If You are satisfied with the Product and wish to continue to receive the Product on a monthly basis, You need do nothing else. Upon the expiration date of the Free Trial Period, Your credit card will be billed for the full cost of the Product that You ordered (i.e., a thirty day supply).
1. On the thirtieth day following the date You first ordered Your Product, FWM will send you another thirty (30) day supply of the Product, and the credit card You provided to us will be automatically billed $88.55 for the Product.
1. Unless You cancel this service, every thirty (30) days thereafter FWM will send you an additional thirty (30) day supply of the Product You ordered, and the credit card You provided to us will be automatically billed for the Product.
1. If You are not satisfied with the Product and wish to cancel future deliveries of the Product, You must call Our Customer Service Department toll-free at 1-866-949-0138 prior to the expiration of the Free Trial Period and cancel Your order. You need not return the Product to FWM if You cancel within the Free Trial Period.
Please note, if You fail to call us prior to the expiration of the Free Trial Period, Your credit card will be charged for the Product that was shipped to You.
YOU UNDERSTAND THAT THIS CONSUMER TRANSACTION INVOLVES A NEGATIVE OPTION AND THAT YOU WILL BE LIABLE FOR PAYMENT OF PRODUCT THAT WAS SHIPPED TO YOU, AND FUTURE SHIPMENTS OF PRODUCT, IF YOU FAIL TO NOTIFY US TO STOP SUPPLYING THE PRODUCT TO YOU.
1. Regardless of whether You cancel Your Free Trial in a timely fashion or not, You will be responsible to pay the shipping and handling charges associated with Your Product (currently ranging between $3.95 and $5.95, depending on the Product ordered). You agree that we can charge Your credit card for this amount, and You agree to pay such amount regardless of whether You cancel Your Free Trial in a timely fashion or not. No refunds will be issued for shipping and handling charges.
1. Cancellation of Orders. If You wish to cancel future deliveries of the Product and You are within the Free Trial Period, then You should follow the procedures described in the preceding section of this Agreement. If You wish to cancel future deliveries of Product outside of the Free Trial Period, then You must call Our Customer Service Department toll-free at 1-866-949-0138 and request that such future shipments be terminated. Alternatively, you can send an email requesting cancellation to billing@fwmlabs.com. When emailing us, please include your full name and address, as well as the name of the Product(s) that You ordered.
Your request for termination, whether by phone or email, will be processed immediately; however, subject to Our refund policy (described below) You will be responsible for payment for any Product that has either (i) already been shipped to You or (ii) already been delivered to You at the time of Your call.
1. Refunds. We want You to be satisfied with Our Products and Our services; therefore, if You are ever not satisfied with any Product that You ordered, You may call Our Customer Service Department toll-free at 1-866-949-0138 and request a refund. Our refund policy is as follows: |