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Acai Slim Detox Complaints - Free Trial

Review all Acai Slim Detox complaints

Acai Slim Detox

Posted: 2008-12-12 by

KJ###

Free Trial

Complaint Rating:

Company information:
AcaiSlim Offer
PO Box 2003
Riverton, Utah
United States
Phone: 877-317-0189
DRIREGNETORD.COM

My account was charged $79.95 for what was suppose to be a free trial offer except $4.95 for shipping.

I called 877-317-0189 talked with Zack, Operator #124, he stated that the agreement read,
" the 14 day trial includes 30 pills. You will be automatically enrolled in an auto ship. You have 14 days from the day you place your order to cancel."
These terms are on the site when ordering, but I didn't read it, my only saving grace is that I have not yet opened the bottle of 90 pills. I can return the pills package untampered for a full refund, otherwise I would have been out of $80 dollars.

So, it is wise to call and cancel immediately and I am still hoping that they don't try any deceitful tactics before I get my acct creditied.

Comments

United States

Online Scams

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Date | Rating

447 days ago by

lustrowaregirl

0 Votes

Acai Free trial is scam. $375 later Chase saved me. You can't return with their "confirmation" as they never answer phone...they keep sending and sending and charging and charging!...the worse part is it's not illegal. Chase said once they have "authorization" which was through the "shipping payment to recieve free trial" they can do what ever they want. If this is you...send product back with "delivery confirmation" and call your visa company. Watch out for the Web MD charges too...

447 days ago by

lustrowaregirl

0 Votes

Keep watching...they will charge you again!

149 days ago by

once again duped

0 Votes

The acai berry detox and the life cleanse are total shams. When I first ordered these two products on a free trial site the terms and conditions were not written out as they are now. It took nearly 2 weeks for me to receive the merchandise. When I received them ( both were shipped to me and received seperately ), I started taking them immediately. After 3 full days I had gained 6 pounds so I called on the fourth day. They advised me that it was no problem to cancel the order but that I had already been charged for the trial pills. They then advised me that I could have called them to extend the trial period but this was never stated on the site. They also told me that it could take 2 weeks to receive the merchandise once it was ordered. If I would have known this, I would not have placed the order because I could not give it a good chance. Now I am stuck paying for pills that I have already thrown out because they did not work and paying a bill for charges that I should not have received. In future please be very careful because this is probably how this company makes all their money.

131 days ago by

ssmith10pn

0 Votes

If your product was so great you wouldn't have to have a hook on your free trial.
Shows me your not confident in your product. (scam)
When I went to apply for the free trial and there was a clock counting down the min. I had left to enter my CC info the red flags went up.

Is there any companies out there that are still honest?

129 days ago by

ssmith10pn

0 Votes

I see you know how to copy and paste... Brilliant!

116 days ago by

Jennifer Bunnell

0 Votes

DO NOT ORDER THIS PRODUCT!!! SCAM SCAM SCAM... They will not only charge your act an additional $80.00 but they will NOT refund your money! BEWARE! Do not use this company...Here is it right before Christmas and I'm out $80 that I could be spending on my kids. I feel so stupid for falling for this.

98 days ago by

Danni1973

0 Votes

I also was duped, have been charged $14.76 and now $96.68 tried calling numerous times with no answer, finally got hold of someone today and was told that a new shipment was about to be sent. Was told membership has now been cancelled by "Ronald" and was given cancellation no. will still watch though. Also right before christmas, feel very stupid.

82 days ago by

Charles Newing

0 Votes

Hello,

If there was any confusion about your purchase, we sincerely apologize for any confusion. Our goal is not to cause inconvenience to our customer’s .The terms and conditions for this offer are very visible on our order page. The terms and conditions are located on the order page where you confirm your order, located directly to the top of where you credit card information was entered. There is also a link to the terms and conditions on the top of the home page. Providing our customers with great customer service is our companies number one goal, we will do all that we can to assist you and resolve all of the concerns you have. If for some reason the terms were not read and you are not happy with your membership, please return the unused product to us and we will be happy to cancel your membership permanently and issue a refund if you are in the 30 day money back period. We have always honored our money back guarantee and will continue to do so.

Our customer support can be reached seven days a week. Our U.S.-based help lines are also staffed seven days of the week to respond to any questions you may have prior to, or after your order is placed. Simply call us at (8/8/8)-(5/9/1)-(2/1/9/0) or visit our 24/7 live help on our website. The Live Chat link is located on our contact us page and we will be happy to walk you through the entire cancellation process.

We want you to be a satisfied customer. Please contact us at one of the options provided above and we will address your concerns,

Thanks,