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Free Trial/Unauthorized Bank Withdrawal
Complaint Rating: 
Company information: Acai Pure Detox/Colon Cleanse XR Scottsdale, Arizona United States Phone: 1-800-248-2340
Read an article about Acia Pure Detox and Colon Cleanse XR, in which I found interesting and because it claimed to have a free trail with no further oblication. I though I'd give it a try. I read it over a few times to make sure that I wasn't missing anything. There was a shipping fee of $4.95 per product. Which I paid for. Imeaditaly after paying for my purchase, a page popped up and said with coupon code I could get my shipping for $1.99. So I tried to find a number to call or a way to ask if I could change the shipping amount. But I was could no longer get back to the original site. Then I kept checking my e-mail for a conformation, because they said I would receive one in a few minutes. But never got one. I wasn't even sure if I would really get my products. But they did come. Opened and did receive product, but there was no packing slip, or instructions on how to use. No disclaimer saying that if I wasn't satisfied to cancel within 14 days or my account would be charged $83.95. I called the company, and then they kept telling me that there was a disclaimer and that I could not get a refund. I told them that I am not a stupid person. That I read what they had on the advertizement and if it had said that I had further oblication, I would not have ordered. I told them that I'd be reporting them to the Better Business Beaure, and by accident my 2 year old Grandson unplugged the phone. The company called me back and offered me $20.00, which is a joke, but I figured they were trying to cover themselves. I now have a dispute pending with my Bank, as the $83.95 was still pending. I do not plan on just letting this go. I advise not ordering from this company, because the products are worthless.
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