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ACAI Pure Complaints - OVERCHARGE |
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ACAI Pure |
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OVERCHARGE
Complaint Rating: 
Company information:
Central Coast Nutraceuticals, Inc.
Kentucky
United States
I ordered a trial of the ACAI pure, for $1.99 shipping. When it showed up on my checking account it was $41.85. This, I agree, seems like a scam and I want my money back. I don't care how much I may have liked the product, I would not order it again for fear of being screwed, yet again, by this company.
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 United States |
 Unauthorized Charges |
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| I also order the trial of the Acai Pure and was charged $44.95 have sent the product back to get a refund. Called the number on the bill and got a very rude man on the phone who said they would not refund the money. Wanted to try the product but very disappointed that I was lied to. |
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I'm another one who got scammed by this company. I told them I did not order the Hoodia gum or the little bottle of Hoodia waters, and the email response was: You have to opt out of these two items to keep from getting them!
Nowhere in this free trial, $3.95 shipping and handling offer is there a place to opt out.
I have been told that if you receive something you never ordered, you are under NO obligation to pay for it or spend postage to return it.
I am fighting this SCAM. |
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| i also ordered a free trial for 1.95 shipping and was charged $41.85 and now I cannot get in contact with the company. They do not answer their phones or return my e-mails. |
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The ad is very clear people...read the terms and conditions and FAQs
http://www.acai-pure.com |
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| I ordered a free sample of acai pure and they told me I only had to pay shipping and handling charges. When I checked my credit card bill, it said that I owed $80.00. Didn't understand what was happening. I cancelled my credit card and don't trust to order again. There must be another way of ordering. They tricked me and that made me very upset. |
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If you notice when you hit proceed to check out... on the side there, you get a order of the hoodia water drops & gum. That is why it came to over $40 or more.
I too didn't read everything... but that is what I get. THat hoodia water works.. |
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| I too have been scammed. I was to receive a free sample for $1.95. Then was charged $41.95 and sent the two other products I didn't want, no place to opt out either. After many emails I was given an RMA but also an offer to keep the product for $15. and keep the product. I returned all the products...no refund and have been charged another $39.95 and no other shipment sent. I have been sending emails for a month. Now it is time to see a lawyer. |
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| I too was scammed. 1.95 charge turned out to be - 41.95 on my charge but disputed it with my creditor and denied any and all charges from this company and requested a new credit card # so they could not use my numbers for anything else!! I was credited back my money but need to keep an eye on my statement to make sure there is no other charges! Never will I be scammed again! |
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| I too was scammed. Someone should contact Oprah Winfrey since they have her photo on their ad endorsing this product. I may take the initiative to do so myself. |
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| Like the rest of you, I ordered the so called AcaiPure trial for only $1.95 shipping and handling and my account was charged $41.85. I never even received the product. I filed a complaint with the BBB and also my bank. As a safety precaution, I cancelled my credit card number and had a new one issued. I intend to file a class action suit. Would anyone like to join me? Companies like these scammers need to be shut down ASAP! |
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All of you need to file a complaint with the FTC Consumer Protection agency at www.ftccomplaintassistant.gov. I just did. This company, Central Coast Nutraceuticals, Inc., is practicing deceitful business tactics.
9/22/08 @ 10:14PM |
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| when u order it automatically adds the gum and the hoodia water to ur order but u can opt out of these by clicking on the do not send button |
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| i agree with all the complaints!!! False advertising and trickery to stick you with their product. |
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| Does anyone have the address for this cheap company? On my credit card, which they charged me 40.00 too much, it says AZ as the address. Plan on filing a class action law suit for this. False advertising and damages. Not fair to do this to honest people. |
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| I received my "FREE" Acai Pure Trial shipment. I was charged not $4.80 but $14.95 for shipping. Furthermore I was charged $9.95 for some gum and $29.95 for 1 ounce of Hoodiawater drops, none of which I had ordered. My "FREE" trial of Acai Pure cost me a whopping $54.95 and it is my understanding they will continue to ship me these products unless I can somehow stop them. |
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I too wanted to try something new. I was really excited to think that Oprah has her pic by this product and is to endorse this product. I also think is a scam. I tryed the trail offer for a $1.00 for the Hoodia water and $1.00 for Acaipure plus s&h for a total of about $12.00. Then this morning to discover I am being charged $80.00. I called two times to speak with very rude people. They are totally unprofessional and lack customer service!!! I canceled my credit card. I now have to receive the product and pay to return it or I will not have proof with a tracking number that they received it back. I was also told I accepted and now have the membership and will likely have to pay for the $80.00 even if I return the product. This is Bull!! Something has to be done with companies who want to operate in this manner. It is true Fraud!
Just wanted people to beware!!! I am also turning this over to the BBB. |
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| i was scammed as well i will have them shut down im contacting an attorney |
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It appears this company is located in AZ and shipping from FL .
File a complaint in your own state, in AZ http://www.azag.gov/consumer/OnlineInstructionsEng.html and in FL
File a chargeback with your credit card company. As a basic rule of thumb in my experience a company needs your signature to prove that you authorized the charge. Once they start going over 1% in chargebacks they will be risking their merchant account. This is the fastest, easiest, or most painless way to shut them down.
A lawyer? Please... where talking about a small amount of money here and if you tell them something like that you will sound like you don't actually know how to deal with them. |
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| I too was scammed. does Ophra know about this?? |
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| Wow!!! Good thing I did a consumer search before ordering this product. I was actually about to place an order today when I thought to myself..."check out the consumer complaints first" GOOD THING I DID! I won't be scamed by this company. |
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