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acai-noni burner Complaints - unauthorized charge to debit card

Review all acai-noni burner complaints

acai-noni burner
Posted: 2008-11-13 by Irma Mahaffey  [send email]
unauthorized charge to debit card
Complaint Rating: 94 % with 70 votes
Company information:
acai-noni burner?
?
United States
Phone: ?
acainoniburner.com

I filled out information to order this product but upon reading the terms and conditions I deleted all information and did not order the product. Today I find a charge for $4.95 on my bank statement. I DID NOT ORDER THIS PRODUCT-I DID NOT AUTHORIZE PAYMENT OF $4.95-I REQUEST THAT THIS CHARGE BE REVERSED IMMEDIATELY AND THAT YOU STOP THIS ILLEGAL SCAMMING OF THE PUBLIC. YOU HAVE NO RIGHT TO CHARGE MY ACCOUNT WHEN I DELETED THE INFORMATION AND DID NOT SEND IT THROUGH.

Irma Mahaffey
I have notified my bank of this illegal procedure and charge.
Comments United States Unauthorized Charges
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More acai-noni burner complaints
acai-noni burner - free trial
acai-noni burner - unable to cancell
acai-noni burner - CANNOT GET CREDIT CARD CHARGES DELETED

Comments

 Sort by: Date | Rating
 445 days ago by K  [send email] 0 Votes
It's been over a week, and I still haven't recieved the product! I have called all the numbers on the acai noni burner website, each one telling me that they don't carry that product! How can I cancel the product when they all claim not to carry it! I have been billed twice for the fit factory program in the fine print when it says you have 14 days to cancel. I called them as well, and they said that it's really only 7 day trial period, even though the website doesn't say that! Be careful, don't order these products it's a scam! Does anyone know if there is a number that will actually get to the customer service line for the actual acai noni burner?! Since the one that it lists on the website is false! I don't want to be charged the $70 dollars, because their website lists the WRONG numbers! Help me!
 445 days ago by Ann  [send email] 0 Votes
OMG - What a scam!!!

The numbers I've found for the acai noni burner are : 877-317-0189 to cancel, I've called & an automated person transfers you into "never-never" land so you eill just have to wait for hours - Ok while typing this I just got a hold of someone!!!

888-771-7031 - reaches "Extreme Acai Berry" customer service - They can cancel your order & I was only able to get 1/2 of my $90 back since I never got the stupid juice, but they're sending out another bottle (who cares at this point!). But they have a NO REFUND policy I guess - which is bull sh*t! Every company should offer refunds!!!

Anyway - hope that helps!!!

In regards to the fit factory - I had to call a different number - one that was listed on my bank statement:

www.fit-fac.com 866-4071022
They were pretty easy to reach & I just had to request a cancellation, but couldn't get any of my $40 back . . . I guess I'm just a sucker!

Ann
 444 days ago by Melany  [send email] 0 Votes
Well i tried to call to cancel my order right away but go no answer and this is a scam and do not want the product or do i want to be charged. To anyone who wants to order this product dont its a scam.
 443 days ago by Cynthia S.  [send email] 0 Votes
Thank you Ann for posting the real customer service number for Acai Noni Burner. I ordered the free trial and then read some stuff online about it that made me change my mind - particularly the automated delivery system. I just wanted to try the product, not sign up for life. I should have read the tiny "terms" print you find at a link at the very bottom of the page.

As the other post-ers have noticed, the number on the website -- and in their legal contract as posted on the Internet -- is an endless "on hold" automated hell. Ann's number works. I was able to cancel my order and get a confirmation number within a couple of minutes. Now, we'll see what actually happens on my credit card, but at least I reached a human which is a start.
 442 days ago by Nakita  [send email] 0 Votes
this is some bull shi* it is a scam i am mad as he** these scumbaggs charged my card 83.86 for something that suppose to be 4.95 to my knowledge don't belive them thats how people get fu**** up you dont play with a persons hard earned money!!! i hope i can be a help to someone so they wont go through what i am going through.
 437 days ago by Jenn  [send email] 0 Votes
well now that i've everyones issues about this..im scared. i ordered the product 3 days ago, someone from the company called me the next day to confirm that my information was correct so they can send out the product. i will HOPEFULLY be getting it within a few days. Havent seen anything on my credit card statement.. so im just gonna keep my fingers crossed!
To anyone who has tried the product, does it actually work or is it just some stupid sugar and water pill/drink?
 435 days ago by Teresa Swing  [send email] 0 Votes
I have tried and tried calling this Acai and they will not answer the phone or it is busy, I want to cancel this and it seems they will not let you contact them!
scam scam scam!!!
 434 days ago by Terry  [send email] 0 Votes
I wish I had read your comments before I ordered this stuff! Now I'm trying to cancel everything and I'm having the same problems as you all had. Has anyone been successful at cancelling the whole membership????
 434 days ago by Manager  [send email] 0 Votes
Hello, this is the manager of Customer Service for Acai Noni Burner. Just letting you all know that our Customer Service hours are Monday thru Friday 8AM-5:30PM and the number is 1-877-317-0189. We do have a 30 day risk free satisfaction Guarantee. So please give us a call and any one of our representatives will be happy to assist you with anything that they can.
Have a great day
Acai Noni Burner
 434 days ago by Manager  [send email] 0 Votes
Hello, this is the manager of Customer Service for Acai Noni Burner. Just letting you all know that our Customer Service hours are Monday thru Friday 8AM-5:30PM and the number is 1-877-317-0189. We do have a 30 day risk free satisfaction Guarantee. So please give us a call and any one of our representatives will be happy to assist you with anything that they can. Also if you would like to cancel your account through email you may do so by emailing info@verifyyourorder.com
Have a great day
 433 days ago by Jenn  [send email] 0 Votes
well if there is a g** D** number that actually picks up their phones, then please let me know!! i have been calling your customer service number all day and no answer. i wasn't even put on hold, and no answering machine.
 432 days ago by Janine  [send email] 0 Votes
i kno u guys got ripped off but two questions is it in stores and DOES IT REALLY WORK
 432 days ago by Sam  [send email] 0 Votes
I am beyond disappointed with my experience in this SCAM!! I am beyond disgusted. These representatives of the "Acai Noni Burner" ought to be ashamed of themselves. Spending their time ripping people off when their efforts should be directed in supplying their consumers with good service. That's a better way to make money you pricks. Kharma is real, "manager"!!!
 432 days ago by Maria  [send email] 0 Votes
I want to think positive and hope I will receive the product, and that I will see results. All these emails have scared me though.. :-( I actually placed my order yesterday and I just called the "manager's" phone number, which is - by the way - the number listed on the receipt I got from the website. It only took a couple of minutes of being on hold but I did talk to someone who was very nice, who confirmed receipt of my order. I asked her when I would need to cancel by - should I not like the product - and she told me to call by 12/17 to cancel. I wish someone out there would say if this product worked or not though...I'm really curious now.
 431 days ago by Juu  [send email] 0 Votes
Ummm...I just registered for that free trial thing...now I want to cancel...
 420 days ago by   sherip 0 Votes
Hello, I was able to get through to the 877-317-0189 Aai Slim/Noni Burner number. I was on hold for about 5 minutes. I had a rep named Bob, ID # 109, and he was able to cancel no problem. So keep trying everybody! I will take a close look at my next cc statement, just to be sure though.
 409 days ago by   Manager CSM 0 Votes
Hello, this is the manager of Customer Service for Acai Noni Burner. Just letting you all know that our Customer Service hours are Monday thru Friday 8AM-5:30PM and the number is 1-877-317-0189. We do have a 30 day risk free satisfaction Guarantee. So please give us a call and any one of our representatives will be happy to assist you with anything that they can. Also if you would like to cancel your account through email you may do so by emailing info@verifyyourorder.com
Have a great day
 400 days ago by   michelle 0 Votes
I TOO ORDERED THIS PRODUCT WITHOUT READING THE TERMS- WHICH IS IN SMALL LETTERS AT THE BOTTOM OF THE PAGE. I CALLED TO CANCEL THIS MORNIG AND I FINALLY GOT THROUGH TO A LIVE PERSON. SHE DID CANCEL THE ORDER FOR ME AND WHEN I QUESTIONED FURTHER ABOUT OTHER COMPLAINTS PEOPLE HAVE MADE SHE THEN INFORMED ME THAT I HAD TO CALL AND CANCEL WITH ANOTHER COMPANY. THE NUMBER FOR THE COMPANY WAS NO GOOD AND I WENT TO THE WEBSITE. REG.NET. I FOUND A NUMBER THERE AND FINALLY GOT TO SPEAK TO SOMEONE. I STILL FEEL UNCOMFORTABLE ABOUT THE WHOLE THING AND HAVE A FEELING I WILL STILL BE CHARGED. SO I CALLED MY BANK AND HAD STOP PAYMENTS AND CANCELED MY CREDIT CARD. THIS IS THE BIGGEST SCAM OUT THERE AND NOW I KNOW TO READ THE SMALL PRINT.
SO IF YOU CALL AND CANCEL MAKE SURE YOU CANCEL WITH THE OTHER COMPANY ALSO..
 399 days ago by   Shar 0 Votes
I called Acai at 1-877-317-0189 and after a 20 minute wait, I spoke with a rep and cancelled my membership and was given a cancellation confirmation number. I then called FitFactory at 1-866-407-1022 and cancelled in less than 5 minutes and was also given a cancellation confirmation number. Patience is a virtue. Keep trying!
 399 days ago by   Shar 0 Votes
I called Acai at 1-877-317-0189 and after a 20 minute wait, I spoke with a rep and cancelled my membership and was given a cancellation confirmation number. I then called FitFactory at 1-866-407-1022 and cancelled in less than 5 minutes and was also given a cancellation confirmation number. Patience is a virtue. Keep trying!

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