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ACAI-BURN Complaints - taking money to my account without my concerned

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ACAI-BURN
Posted: 2009-11-08 by   FLORENTIN KOUAME
taking money to my account without my concerned
Complaint Rating: 100 % with 1 votes
Company information:
health and wellbeing "acai - burn"
United States

I HAVE ORDERED ACAI- BURN PRODUCT SINCE JUIN MONTH. THE FOLLOWING MONTH THEY SHIPPED ME 3 MORE ACAI - BURN I HADN'T ORDERED, AND CANCEL IT SINCE THEN EVERY MONTHS THEY DEBIT 36 ON MY ACCOUNT AND DON'T RECEIVE ANY PRODUCT FROM THEM . I CAN'T CONTACTED THEM AND MY BANK CAN'T CANCEL THE PAYMENT ALSO KEEPING SENDING EMAIL BUT CAN'T HEAR FROM THEM. I AM VERY ANGRY AND NEED REFUND
Comments United States Weight Loss Products and Programs
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Comments

 Sort by: Date | Rating
 12 days ago by   Marie75 0 Votes
I too have been ripped off, not only like this and want a full refund, i had a reaction to the pill sand can't contact anyone as i am in nz
Have emailed now waiting for a response, my bank are trying to help me, all i wanted was TRIAL, not Tobe ripped off, TRIAL means trial and i am not happy because of the reaction i have had to them
 10 days ago by   Kim cox 0 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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