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acai berry tropic Complaints - Scam

Review all acai berry tropic complaints

acai berry tropic

Posted: 2009-09-25 by   Franster30
Scam
Complaint Rating:  100 % with 6 votes
Company information:
Acai Berry Tropic
United States
acaiberrytropic.com

I ordered the free trial for $4.95 and then received another shipment. they charged my credit card for $88.64 that I did not authorize. I have reported it to my credit card company to reverse the charge and I am going to block them from EVER charging my credit card again. I have emailed support@acaiberrytropic.com and billing@acaiberrytropic.com about 6 times over the last 3 days and have received NO RESPONSES at all. I am getting ready to report them to the BBB and The attorney generals office. I called and cancelled any future shipments but based on what is being said here - I DON"T NOT TRUST THEM TO NOT CHARGE ME FOR ANY MORE! I have been trying to return the unopened bottle that they sent me but they are not answering. I told them I would not pay to return it since I did not order it. They can send me an envelope or a UPS return shipping label if they want it back. They are CROOKS!

Fran Gilbert
Comments United States Weight Loss Products and Programs
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Comments

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 43 days ago by   Nancy Fernandez 0 Votes
I totally agree with all the complaints I have read so far. I too, was duped into ordering Acai Berry Tropic on 9/23/09. On 10/1/09, I wrote a letter to support@acaiberrytropic.com, explaining that I never received the free bottle that I ordered. On 10/5/09, I e-mailed another letter stating that I still have not received it or heard anything back from the previous letter that I had written. On 10/7/09, they charged my bank account $88.64. I called 866-547-3149. I was told there was nothing they can do, because I didn't cancel within the 14 days. I explained to them that I never received the bottle so how was I to know when the 14 days started. They were like a recording sayiing there's nothing they can do. I asked to speak to their manager. I was put on hold. They came back and said the manager was helping someone else, I stated that I was holding and that I would wait. The manager got on (Kaleb Jackson) and said that I had to write to Billing@acaiberrytropic to get a refund of my charges, that was all the could do. They were real fast to withdraw the charges, but they take there good old time putting them back. We'll see, I was told it would take 14 days to go back in my account. I asked for the $88.64 and $1.95 they charged for the free bottle that never arrived.

Nancy Fernandez
Akron, Ohio
 36 days ago by   sarah mckown 0 Votes
I agree 100% because I am having the same problem. I mailed the empty bottle back and just recieved an email stating that the package is unclaimed. this is pissing me off to know end.
 12 days ago by   ponch99 0 Votes
I also agreed. I ordered the sample for 0.99 cents and never got ithe sample. The Company chatged me not onply for the 0.99 cents, sample I never received, but twice they charged me with 88.64 that I also never received orders for. The banck is giving me a hard time stopping the charges. I received a letter from the bank with 13 request items from the Merchant . I only have have the name of the agent I spoke with and dates and times when I spoke with the agents.
Ponch USA

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