Complaint Rating:

Company information:
Acai Berry Detox
Tallahassee, Florida
United States

There are so many issues with this company, it's ridiculous.

I was lured in by false advertising and claiming the support of Rachel Ray, Dr. Perricone, and others. This product has no such support by anyone. They put the names on there to gain credibility.

Not only do you pay the S&H for the product, you pay some kind of "INTL SHIPPING FEE" which, though minimal, is ludicrous.

They tell you in very fine print that your 14-Day trial period starts the moment you order the product, so it is NOT 14 days from the day you receive it.

If you do not call to cancel the product within 14 days, you will be charged $87 and change monthly.

Here's the real mess. When you call the number to cancel, the system will go round and round. You "press 3 to speak with a representative" and it just goes back to the main menu! You'll get music and more menus, then, after half an hour, if someone actually does pick up, I kid you not, they hung up on me when I said I wanted to cancel my order!

The "Proprietary Blend" when you get the product does not say how much acai is actually in it. It's loaded with caffeine, which is the "energy" it supposedly gives you, and God knows what else. It's certainly not evaluated by any credible source.

Please take my advice. Do not order or use this product. This company is an absolute fraud, and the ONLY way to stop these people from leaching off you is to cancel your credit or check card used to order it!!! You will not get your $87 back either.