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Idearc Media Complaints - Abuse by Idearc

Review all Idearc Media complaints

Idearc Media

Posted: 2008-08-21 by PH  [send email]
Abuse by Idearc
Complaint Rating:  71 % with 7 votes
Company information:
Idearc Media
PO 619810, D/FW Airport
Dallas, Texas
United States
Phone: 972 453-7000

This company is the WORST. They refuse to cancel our account, saying that it is "too late" that their poor phone book has gone to press. It is always too late - they simply refuse to cancel.

Then they get abusive on the phone, use strong arm tactics.

My wife tried to get them to agree to a lower amount, and they come back and say that she can have 2 ads for MORE per month.

It makes one wonder about the brain capacity of these people.

Whatever you do DO NOT DO BUSINESS with IDEARC MEDIA>
Comments United States Unauthorized Charges
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Comments

Sort by: Date | Rating
 400 days ago by Juls  [send email] -1 Votes
I Agree!
I got a few numbers and names for everyone to try.
972 453-7000 Scott Cline CEO, Claudine may answer on his behalf.
Denise Holloway, for CA 972 453-7553
Appeals 800-555-4833

Good Luck Small Business.
Remember Honesty & Hard Work...if it takes this for them to be honest so be it!
 165 days ago by   Idearc +1 Votes
We are never pleased when one of our clients is unhappy. Please give me the opportunity to review your issue. I promise someone will get back to you within 48 hours with an update. Please provide me with the following information and email back to me at: customerservice@Idearc.com

Your Full Name and Title:

Business Name:

Business Telephone Number:

State in which your Business resides:

Your Contact Number:

Best time to call you:

E-mail address:

Brief Complaint Description:
 69 days ago by   Erebus 0 Votes
When will you people read the terms and conditions?

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