Complaint Rating:

On Oct. 9th Aaron's representatives made a home visit to " discuss my account" I have been ill and was resting in my bedroom when I heard footsteps near my window ( I live in a basement apartment and my windows are at ground level) I noticed someone listening and looking into my window. I had no idea who it was. I quickly ran to the front window and saw the Aaron's box truck pulling away. I felt violated, I was in the safety of my own home and of all places, I should feel safe and secure in my home. What's worse is that the item we still owe on ( a tiny $133.00, FINAL PAYMENT, already paid over $1000.00 on it). My husband was in a horrible accident that has prevented him from working and after SEVERAL conversations with the Manager we assured him that the final payment would be made as soon as the insurance check arrives. The manager was EXTREMELY RUDE and REFUSED to give us the name and number for the General or District manager to form a complaint. I will be calling the police and pressing charges against the Aaron's employee(s) who committed this act of privacy invasion.