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2.1 219 Reviews

AAMCO Transmissions Complaints Summary

62 Resolved
155 Unresolved
Our verdict: When using services from AAMCO Transmissions with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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1:04 pm EDT
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AAMCO Transmissions poor customer service

My wife & I just spent over $6000 for transmission repairs @ your Bear, DE shop. She picked up the vehicle on 9/19. While driving back to work she stopped at a store & the vehicle would not turn off. She immediately called the shop & was told some one would call her back. She never received a call. The vehicle eventually turned off by itself.
I called the shop @ 0815 on 9/20 & was told by Larry he never received a call. He said he would arrange to have the vehicle towed.
My wife then called to finalize the arrangements & was told by Larry since I turned down the option of having a tune up done there would be additional charges.
What really up sets me is that your mechanics had to have the ignition system apart because I was told the spark plugs were dirty & some type of coil was dirty but it wasn't necessary to replace. I turned down the option because I had just spent over $6000 for work that I was told would be around $3000 when I paid my deposit.
Needless to say I am less than pleased with the customer service after spending such a large amount of money. Another case of just collecting the money & not worrying about customer service.
We will take every opportunity to tell everyone we know not to use your services in person & on the internet.

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7:21 pm EDT
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AAMCO Transmissions ripped my seat & a/c runs worse!

I had my a/c compressor & a clutch installed on engine. Cost me $1800.00 9 months ago & the a/c will now not cool when stopped. I took my car back to Aamco again a week ago, still under warranty, about the a/c not cooling when at stoplights. When ur going in the car & moving, works great but when u stop, kinda gets warm. I took it to Aamco on Fowler Street in ft. Myers, FL, they kept it all day an, OF COURSE, it is a part that is not under warranty & they wanted $91 to just diagnose it! It was a fan motor that costs about $120 to buy but for them to install it for me, it will cost ANOTHER $800. I told them Id pick the car up & I was NOT having them do it! When I picked up my ACURA, MY DRIVERS SEAT WAS RIPPED ALL THE WAY DOWN THE MIDDLE! Im FURIOUS! When I discussed it with the genius they have working the counter he actually said to me, "We didnt do that, it was like that when u brought it in!" Then, not even a minute later, said "Our guy is a big guy, he has to drive the cars to see what's going on with ur car but he doesn't get in it with a knife!" so basically saying he did NOT do it but in same breathe, saying "its not our fault our guy is 280lbs!" NOW, we have a HUGE rip in our car seat, still & NOW they've done something to make our a/c NOT COOL AT ALL! This is complete & TOTAL ### & they should & WILL be held accountable! I have before & after pictures of car seat & witnesses that knew of a/c problem & how much WORSE it is now that they "checked" it for us! They suck ur money out of u & fix NOTHING & furthermore, RIP THE HELL OUT OF UR CAR SEAT BECAUSE OF THEIR HUGE, CARELESS, & INADEQUATE EMPLOYEES & their LOVELY manager who could CARE LESS about ANYTHING u have to say because he is SO QUICK to just shrug his shoulders & say "it wasn't us, didn't happen here, we didn't do it!" AAMCO IN FT. MYERS, FLORIDA SUCKS! On Fowler Street! Do NOT take your business there! I took my car elsewhere & they said something was disconnected to make the a/c hot, something that doesnt just "come loose on its own, it had to physically be loosened"so I will be going to FOX Troubleshooter, Facebook, Tell Mel, & ANY other people I can WARN so this doesn't happen to ANYONE else! TERRIBLE, TERRIBLE, HORRIBLE EXCUSES FOR HUMAN BEINGS! Should go dig ditches! Pieces of ###!

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5:22 pm EST
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AAMCO Transmissions completely lied to me

One of the under managers named Marty promised me that the $ 891 repair he "said" my chevy truck required, would absolutely fix the problem of not shifting into 1st gear and into the drive gear. After my truck was returned to me and $891 was paid, the problem REMAINED. He then stated giving me fast talk and expected me to believe thaty the 891 bucks spent was for things "I needed" and there would be an additional charge to fix the only problem I wanted repaired in the first place. Marty...youre in for the suprise of your life...YOU RIPPED OFF THE WRONG WORKING STIFF !

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11:40 am EDT
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AAMCO Transmissions incompetence

Thursday, August 2nd, 2012: Contacted Mark at Aamco at 12:30 p.m. with our approval for rebuilt transmission.

Friday, August 10th: We picked up the car from Aamco and balance due paid in full. The check engine light came on during the drive home with the transmission slipping between 2nd and 3rd gear.

Monday, August 13th: We dropped the car off at Aamco after hours; used the drop box.

Friday, August 17th: We picked up the car from Aamco. Check engine light came on while driving home, transmission again shifting hard and slipping between 2nd and 3rd gear.

Monday, August 20th: Dropped the car back off at Aamco after hours; used the drop box.

Tuesday, August 21st: Contacted Gregory with customer service for Aamco. He stated that he would contact them and then follow-up with me. Gregory called back stating that they were still troubleshooting and following advisement from technical services.

Monday, August 27th: Contacted Gregory. He stated that they were obtaining a new core and would install the ‘rebuild’ this week.

Wednesday, August 29th: Mark of Aamco called to say the car was finished.

Monday, September 3rd: Picked up car from Aamco (Labor Day they were closed). Drove one mile and brought the car back due to the steering wheel being grossly out of alignment.

Tuesday, September 4th: Notified Aamco as to why car was returned to them. Said they would complete front end alignment.

Tuesday, September 4th: Picked car up from Aamco after hours.

Thursday, September 6th: Car noted to be leaking transmission fluid.

Sunday, September 9th: Dropped the car off at Aamco after- hours; used the drop box. Continues to leak transmission fluid.

Monday, September 10th: Contacted Mark with Aamco explaining the leaking transmission fluid.

Monday, September 10th: Contacted Gregory with customer service to voice dissatisfaction with Aamco. A message was left asking to return my call. (Call was never returned.)

Monday, September 10th: Contacted by Mark at Aamco letting me know the car was finished. He stated it was a cracked sensor. I asked Mark for a copy of the paperwork for the transmission replacement (core change-out). He stated he would contact the corporate office and have it mailed to me. We picked up the car after-hours.

Nineteen days in the shop at Aamco over the course of five separate visits.

Thirty-nine days without the car.

Dropped car off four different times. (Not counting the original tow to Aamco.)
August 13th and 20th
September 3rd and 9th

Picked the car up five different times.
August 10th and 17th
September 3rd, 4th and 10th

UPDATE

Sunday, October 14th: Daughter reports transmission slipping.

Monday, October 15th: Transmission failed. Aamco contacted.

(*Original service paperwork never rec’d from corporate office as promised*)

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7:16 pm EDT
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AAMCO Transmissions deceptive business practices

On Monday 10/01/2012 we took our 2008 Scion Xb to Aamco for a clutch replacement. Our service person, Mike asked for our birhtdate and last four digits of our social security number. He informed us that this info is needed to authorize the initial breakdown and inspect of the vehicle. We then leave the vehicle with Aamco.

It takes Mike and his crew two full buisiness days to get back to use with a complete and definitive diagnosis. This is 10/03/2012. Mike explains what his tech has found. He tells us the clutch is definitely destroyed. Then we ask for an estimate, which Mike readily gives to us over the phone. We inform Mike that we need to review our options and that will come in to the Aamco when we decide.

Mike then explains he will call "around" to find the parts availability.

10/04/2012 Mike calls and informs us that the vehicle is ready to be picked up. Mike gives me tha balance due. I explain to Mike he had not yet given us a written estimate, and asked why they we proceed to repair the vehicle. I then went on to explain, that the balance he was giving me now, was much higher then his original "oral" quote. Mike flatly explained that when I gave him the birthdate and last four digits of my social security number, that I was giving him authorization to repair the vehicle. I REMINDED him that we had not yet been given a written estimate, only an oral estimate. I explained that he, himself had stated the information I gave was only for the initial breakdown. Mike again insited that a written estimate, signed by myself was not needed. I disagreed and then ended the call and headed over to the Aamco.

When I arrived at the Aamco Mike was there to discuss the situation. He informed me that Aamco actions were legal, and that I was to remit the payment as shown on the invoice. Mike and the Owner Mark (who was on the Aamco's phone) both explain that they were in their legal rights to do the repairs and charge the price listed. I argued for some time, to no avail. I was told if I want our vehicle, I would pay the price, stop holding up Marks's employee Mike and take my vehicle and go.

We ended up going from and oral quote of $1119.00 and taxes to an out the door non-quoted price of $1461.00 plus taxes. We feel that Aamco, Mark and Mike planned and executed a fraudulant transaction.

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2:43 pm EDT
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AAMCO Transmissions poor service

I was lied to 5 times on one repair. I brought my Dodge van in for a tranny repair for the 5th time. It goes out about every 20k. I told Damien the last time I dropped it off I had to wait 2 weeks to get it back. He said no way 2 days tops. First lie. So I called to see if it was ready he says no Ive been trying to get a hold of you to sign a paper.Second lie. They hadnt even started to work on it yet. He says I need you to sign a paper so I can start work and as soon as you do it will be done next day. Third lie. So I go down to sign paper and he said yep Ill have it to ya in 3 days.Forth lie. I said what you said one. Well its a hard torque converter to locate. Fifth lie. I call 3 days later. He says it will be one more day and laughs. We will see what happens tomorrow when I call. I guess Im low man on the totem pole because its a warranty claim and doesnt pay alot.

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12:35 pm EDT
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AAMCO Transmissions uneducated mechanics trying to double charge for the same problem

My air conditioner made this clunking sound when we turned it on. And didn't work so I brought in my 2002 chevy tahoe to their location and 1st rob the mgr called me after having our car for 3 hours for an estimate and says the tahoe was in perfect working condition after they ran it through their 5 point inspection I said no no no I had to explain what was wrong with it again? He then calls us back and says nothing is wrong I asked him if I had to physically show him myself rob says I would. I physically had to walk back into the shop and show him he then told me it would cost between 400-500 dollars for the repair, labor and parts. And this was just the free estimate we were there on and instead of a formal written estimate I received a handwritten estimate on a scrap piece of paper. We decided to make an appt and schedule a rental car due to the fact it would take an entire day for the repair we were upset but we figured it was the best way to go we have 3 kids and 1 on the way and couldn't afford to have no car at all if it broke down. So we had them fix it it not only did it take an entire extra day but he then said it would cost about 700.00 and that's if he orders used parts we said that would be fine as long as they insured us would still be under their 90 day warranty rob said it would. Well we got vehicle back and mind you this was on 1/29/12 winter time where we wouldn't use our air conditioner (Our mistake was not making sure it worked right there before we paid aamco almost 700.00 cash) we made sure the clunking noise ceased but not that the air conditioner cooled the vehicle). Well recently in western washington we had some 70-80 degree weather where we decided to turn on the air conditioner and it didn't work we called aacmo and rob and they said its 11 days beyond the 90 day window but bring it in and they would look at it.. My husband did so and rob says a screw was loose and fuse for air conditioner had blown and it would cost 87.50 for labor to fix it. My husband agreed to allow them to repair tahoe so my husband waited in the waiting area and while waiting he heard a telephone conversation between rob and another customer and rob was advising him his 600 repair would now be 1100? Rob then comes back to my husband and says the fuse blew again and not taking charge says it would now be 175.00 and on top of that my engine was making a rattley noise and he figures it is the spark plug or plug wire? My husband advised rob he's full of # and that they didn't do the job right to begin with and now trying to charge him for their incompetence 2 times. And he also advised him he heard his phone conversation and it seems to be a normal practice to over charge or misquote and charge more. My husband advised rob he believes they are scamming people rob got angry and didn't want to hear him and acted as if he didn't know what my husband was talking about. This place is a complete ripoff! ~avoid aamco and rob and their scamming ways get second estimates other then them and make sure the problem is truly fixed before paying them anything~

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Update by Mrs Siva
Aug 21, 2012 7:54 am EDT

Well oddly enough ths is my own complaint-> I threw a major fit during the heat wave of 90 degree weather in the PNW this last week and called Aamco and Rob back to complain and Rob Asked me to bring the vehicle back in and he would fix it cost free to me. I did and now its fixed my air conditionr works and so far no other issues with vehicle after receiving Tahoe back Im happy to change my complaint to a happy customer review, Regarding the North Everett, Washington Aamco location.

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12:43 pm EDT
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AAMCO Transmissions scam artist

gary otto cant be trusted cortez aamco must be shutdown bad bizz the man is a shameful lying man no good man baaaaaaadddddd bbbbiiiizzzzzzzness stay away people cortez aamco hey gary gods watching u lying no goodman

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Update by steve cavrich
Jun 06, 2012 1:25 pm EDT

gary otto is aplankton licker & a lying man

Update by steve cavrich
Jun 06, 2012 1:23 pm EDT

did your daddy teach u to be a lying man gary otto i guess he did u llying no good man

Update by steve cavrich
Jun 06, 2012 12:45 pm EDT

the ottos suck

Update by steve cavrich
Jun 06, 2012 12:44 pm EDT

gods watching are u going to be ready gary otto

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Burt Sandblaster
Jacksonville, US
Jun 06, 2012 1:32 pm EDT

ooooh a plankton licker. You tell him!

The Lidman Foundation
The Lidman Foundation
Lewisville, US
Jun 06, 2012 12:48 pm EDT

Absolutely!

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4:22 am EDT
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AAMCO Transmissions the worst service in car repair

I had a transmission service in AAMCO, Olympia on Nov 11, 2011. After 4 months, I found its leaking. I went back to them on April 17, 2012. The store manager said it was not their responsibilities. After checking records, I found the mileage AMMCO put on my transmission service was wrong. So It looks like my car ran 110, 000 miles in 4 months. Later, the manager said my has a 'small leak' and the technician had tied the gasket for me. But in fact, they did not fix the problem. In 2 days, the transmission fluid dropped from 3 qtr to 2 qtr (small leak?) Today I had to spend $120 to ask another store to fix it for me.
AAMCO is the worst place to fix car. I have other stories about them and will publish them later. Never go to them - expensive and bad

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10:57 am EDT
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AAMCO Transmissions transmission, engine

On February 27, 2012, I brought my 1998 Honda Passport in to AAMCO for a diagnostic check. My vehicle had been jumping from 1st gear and having difficulty starting. I met with Randall who stated he was the Manager. He said he would call me in a day or so and provide me with the results of their findings.

On February 29, I spoke to Randall and he informed me that I had two issues. One was that my transmission had leaks from the transmission to the radiator that caused damage to both the torque converter and valve body. Secondly, I had vacuum lines that were cracked and in need of repair and that this resulted in my hard starting issues. At this point in time, per Randall’s verbal quotation, I was already indebted to AAMCO for $300 for their removal and diagnosis of the transmission.

I then asked Randall to provide me with a quote of how much repairs to these items would cost. A few days later, having not heard from him, I called him and he told me that he was having a difficult time finding a valve body and torque converter for the car. He did not like the prices the dealer provided him. A week later, he provided me a verbal quote on the costs to repair/rebuild my transmission and vacuum lines. To follow:

1. Remove, Rebuild and Reinstall Transmission Labor - $1100.00 (remove/reinstall – 6 hrs.
rebuild – 7 hrs).
2. Overhaul kit - $244
3. Filter - $23
4. Fluid - $32
5. Torque Converter (remanufactured) - $292
6. Valve body - $291
7. Vacuum line repair - $100

Grand total - $2000

After hearing the quote, I informed Randall that as I had only $800 to fix the car and due to unemployment situation, I would not be able to fix the car for quite some time and would see what other quotes I could get. I asked Randall if I could let the car remain with him for some time as I needed to gather money up. He stated that would be fine, and that he would not charge me storage fees. I asked him how much notice he would require if I changed my mind and wanted to take it elsewhere for repairs. He stated that it would only need the transmission pan put back on to have ready to leave the garage.

On March 20th, I received a lesser quote from a mechanic in the amount of $1200 to replace the transmission and repair the vacuum lines. On March 21st, I called AAMCO and asked to speak to Randall. A lady answered the phone and informed me that Randall was no longer with that location and that she was the manager and her name was Linda. I inquired about my car and told her that I wanted to take it to another mechanic for repairs. She told me that the car had been okayed for repairs and that it was ready for pickup. I was shocked as I had not authorized anything to be done to the car. I asked her for Randall’s phone number and she would not provide me with it. She stated she would try and reach him and hung up with me.

A half hour later, I had not heard back from her so I called her again. She then told me without apologizing, instead laughing, that she had mixed my car up with another Honda Passport that was in their shop and my car was not repaired already. She then began a long diatribe about Randall being a “con-man” and her losing a lot of business since Randall came to work there. She also wanted to know why I could not let her have the repair job as she would “repair the car for $500 or whatever I could afford”. After much rebuttal on my part, she stopped trying to sell me on her doing the work. I told her that I was coming to have the vehicle towed to my mechanic.

A half hour later, I drove down to AAMCO to meet the tow truck driver at 11:00AM. I asked the gentleman, one of the mechanics, that was at the lobby desk to please let Linda know I was here. She never came up front and when I asked him again, he said she was working on a car in a bay. I asked where my vehicle was and he informed me that it was being finished to bring up to the front. Another ½ hour passed and I asked what was taking so long. At this point, I was very frustrated and walked around the side of the building to see where my car was. Through a door entrance to a bay located up on a hill, I could see my car up on a lift and Linda and another mechanic were in the bay with my car. I could not see all of what was going on as they had the large bay door closed. When Linda saw me, she said I had to leave the area. I told her the tow truck driver was waiting over a ½ hour now to hook my car up.
Finally after another 10 minutes, the bay door opened and the mechanic was backing my car out of the bay. I heard a horrific knocking noise coming from my car as he backed it down the hill around to the front of the building. I asked the mechanic driving it and he said that noise was the drive shaft. I recalled that such a noise was not coming from my car when I had brought it in to AAMCO. What I am about to describe then answered my question as to why the car was making such a horrific noise.

As the tow truck driver was hooking my car up, two AAMCO mechanics started bringing pieces and parts of a transmission and asked me where I wanted to put them. I was aghast and could not believe what I was seeing. MY TRANSMISSION, IN PIECES AND PARTS! They placed the parts in the back of my car where they have remained to this day (I am taking pictures of all of the pieces). I did not know whether all of the parts were there or not and I would soon find out that they did not give me everything. On March 23rd, a phone call came from my mechanic telling me I was missing over twenty five bolts that held everything together as well as a mount that the transmission went on. I then made another trip back down to AAMCO that day and after waiting fourty minutes, a mechanic walked a box of assorted bolts (estimate of 20 bolts and mount to transmission) in to me and I left. Today, I received a call from my mechanic telling me that they are still missing 6 bolts and will have to charge me an additional amount for them (quote to be provided).

In addition to receiving my car back with a transmission in many pieces, before the car was pulled up on the flat bed tow, I looked inside and realized that the faceplate to my car stereo was missing. I went inside and asked Linda why it was missing. She told me that they (AAMCO) remove them as a safety precaution. She then opened a drawer with a few other stereo faceplates in it and asked me what brand mine was. I took one that was a JVC and then realized it was not mine when I compared it to the paperwork I had kept from the purchase of the stereo. On March 22nd, I brought the faceplate back to her and again asked her where my faceplate was. She then stated that my car must have been one that was broken into a week or two previously and that it must have been stolen. She told me she would give me a copy of the police report (Athens-Clarke County Police Dept. Incident Report#[protected]) but as of this date, she has not and I am getting a copy today myself. Along with the stereo faceplate, I discovered other items missing from my car to include CD’s and a remote control unit that went to the stereo. I am in the process of itemizing a list and will forward to AAMCO corporate if need be. I have to stress this one fact. Why did AAMCO not have the mind to call and notify me that MY VEHICLE HAD BEEN BROKEN INTO WHILE IN THEIR POSSESSSION? Very WRONG!

This whole incident to now include a break in to my vehicle while it was in AAMCO’s possession has been a nightmare that is still in progress as I will not know for sure what else may be “wrong” with my car until I get it back from my mechanic again and drive it. I have used two full days of round trips back and forth to AAMCO to get parts my vehicle that belong to me back. I have suffered loss of use, tow expenses, loss of time and extreme emotional duress from this whole situation.

I believe that…First, Randall had told me that only the transmission pan needed to be put back on the car, why then did I receive the car back with a transmission fully removed ? Having a bad feeling about Linda and the way things were being run there, I believe that this was done intentionally after I informed Linda that I was not having her do the job. Thus, why else would I have had to wait almost an hour with the tow truck driver for them to release my car?

Secondly, I never received any paperwork with the release of my vehicle, showing anything to include the diagnostic that was performed. Third and foremost, Linda exhibited the most unprofessional mannerisms I have ever experienced in my life. I have had my run of dealings with suspicious mechanics in the past but her behavior and the way she changes her stories from moment to moment along with her ways of trying to “get the job” leave her extremely suspect and untrustworthy to me.
I do not know of another way to settle this matter but through due diligence and civil action and will take this matter to my local authorities for resolution.

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Update by poedbigtime
Apr 02, 2012 8:19 am EDT

Mkstitch - I can totally understand and respect your position, being a mechanic, I am sure many people try and get work done for next to nothing or in some cases, free. In my case, I had a very positive mind set up until I saw my transmission come out of their bay in several pieces and dealt with a franchise owner that laughed everytime I asked her a question. Understand that nowhere in my comments did I say that ALL AAMCO locations are disreputable, just this one and I would hate to see other people go through what I did, thus why I posted my comments. Good luck in your career, we need more like you.

Update by poedbigtime
Mar 29, 2012 9:44 am EDT

@mkstitch - Maybe you or a relative have worked for AAMCO in the past and have an issue with my comments? The money is not the issue here, the issue is the bad, unprofessional service AAMCO provided me as well as thousands of other people, as I am learning, their reputation is not good. They have a BBB rating of F. Get real, open your eyes and ears!

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AAMCO Transmissions unprofessional service

On 12/8/2011 I had my 1999 Mazda 626 towed to AAMCO in Roslindale, MA using the free towing and diagnostic test that was offered, to have the transmission rebuilt. I went over to AAMCO and spoke to Ted who said he would look at it and call me back later that day. Before leaving I asked how long the work would take Ted told me I would have the car back before the end of the following week. Ted did not call me back that day, so I called Ted 12/9/2011, to find out what was going on, how much it was going to cost. When we spoke over the phone Ted told me the work was coming along good, and I should have the car by 12/16/2011. During the time the car was at the shop I would periodically stop by to check on the progress of the work, in which I was given all kinds of stories by Ted who I did not believe as I felt the car was not being worked on. On 12/16/2011 when I called I was told by Ted it was not done and he would call me 12/19/2011. I did not hear from Ted, so I called him on 12/19/2011around 12:30 pm to find out if the car was ready I was told by Ted that he would call me back around 3pm in which he did not, so I called at 3:34 pm only to be told by Ted he would have the car for me on Tuesday. At this point I was tired calling, so I showed up at the shop on 12/21/2011, to get the car, and was told that he had one of his mechanics worked on the car until 7pm the Monday night and when it was test driven a problem was found and he had to take the transmission back out and send it to another shop to get it tested by someone at the other shop. Again Ted promised he would have the car ready by the end of the week and would call me with an update which he did not. On 12/22/2011 I went over to the shop and when informed about the progress of the car was told by Ted that they was a problem with the torque converter. When I asked when that would be fixed I was told by Ted there was 70% chance I would have it by 12/23/2011, if that did not happen he could put me in a rental for the weekend and would deduct it from my $2580.00 bill that included 2 axles 1 @ 54.99 & [protected]@ $65.99, 2 mounts [protected]@ $62.99 & [protected]@ $53.99, and 2 sway bar links @ 29.56 each that he said he would take a few hundred dollars off, as a result of the inconvenience. For all the times I have been to the shop I have not once seen my car on the lift and they are six lifts in the garage. on 12/23/2011, I had my son call to check on the car and he was told that it would be ready by 4 pm and so as I was on my way over I got a call from Ted telling me the car was ready and I could pick it up. When I pulled in the driveway Ted was just taking the car for a test drive, so I waited until he came back. When I offered Ted the $100.00 coupon that I printed I was told that he had already put it in. I was told my bill was $2417.25, minus the "$300.00 discount. I questioned the amount but seeing that I wanted my car I paid the bill. Here is the breakdown of the bill New assembly kit transtar $550.00, New filter $29.52, New band $39.72, Trans fluid $36.05, Labor to remove and installed $508.00. Labor to rebuild $768.00. Reconditioned torque converter $379.00, Switch MLP $42.05. On my way home I checked my car, to see if my wheel lock key was where it was supposed to be it did not look like mine, so I called the shop back, only to be told by Steve that Ted was with a customer and to call back in 10 mins. I got home i checked my wheels to find that I was missing the 2 front lugs with the lock and again I called the shop back, only to speak to Joe that time who put me on hold and somehow we got disconnected at this point I am furious cause now I'm back in the car and the temperature gauge is not moving. Again I call back to discuss this but was put on hold only to be disconnected. I took the car back to the shop on 12/26/2011, I spoke to Ted about the temperature gauge not working and the missing lug nuts the lug nuts where there and he had the lone mechanic that was working at the time put them on but told that it was not a good time, to check the temperature gauge. I was told to bring the car back on 12/27/2011 but I did not get over there, so I took it back on 12/28/2011 around 11:30 am, to be told by Ted it was too late and he was short staff . The car started giving trouble to start and I thought it was the battery so I jumped it and when it start it started smoking and coolant started leaking, in which Ted came out and told me to shut it off them put it the garage and had his lone mechanic take a look at it. The car was put on the lift and checked and Ted came back and told me it was my timing belt and I would have to leave the car there but he would not be able to know for sure until Monday when there would be more than one mechanic on duty . Well after having my car there for over 2 weeks and with Ted not communicating with me I was not leaving it where there don't seem to know what they are doing. So to make a long story short I had my car towed to a friend's mechanic, who said there is coolant in the combustion chamber, that is why the engine turn over but won't start. So after spending all that money less than a week I am not able to utilize my car.

Jean, Boston

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AAMCO Transmissions sales tricks

I had a transmission issue and took it to the shop on Golf Links. They would not give me any estimate. Could be something minor, they told me. They claimed they had to take out the transmission and inspect it though which was five hundred bucks, before they could tell me anything even though they are the "transmission experts". The five hundred was not to actually fix anything, just to sneak a peek. I was desperate so I agreed to it. Then they come back and tell me oh geez, it will be three thousand dollars. But don't worry - if you don't want to pay we will put it back in your car and off you go - minus the five hundred bucks. Total scam! these guys have this system down to scam desperate people. Beware!

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AAMCO Transmissions overcharged

I went in for a main seal replacement which cost $600 + and when I drove the car home it was makin loud sounds when the auto transmission shifted gears. I was leaving town for two months so I called aamco and they said I could take it to a miami aamco and I did. they told me it would cost $4-500 to fix the broken motor mounts (which weren't broken until Iwas leaving aamco in new port richey). So i called Mel in NPR aamco and he said to bring it in and he would take care of it since the motor mounts weren't broken until they initially worked on the seal. Bottom line, Mel charged me $524 and scoffed at a discouint even though he knew that they had caused the problem to begin with. So aamco has me for $1100 and the car still isn't right. These people need to be looked at by Chris Hansen of MSNBC.

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AAMCO Transmissions transmission repair

my reverse went out in my 98 explorer took to aamco they said i needed a new trans 2900 dollars so i agreeed to rebuilt one for 2 thousand from day one when i took it home there was problems leaking fluid first i told them where it was leaking they didnt believe me so they replced a bunch of unnessary items until finally they replaced the pan gasket like i said fixing the leak then check engine light stated coming on code was range sensor took it back all they did was reset codes never really did anything this has happened at least 7 times it has went back for the light now they say if it comes on again it will cost another 80 dollars for part but they arent sure that is it the trans is supposed to be covered by a warranty but they just make stuff up to get your money.they dont stand behind thier work all they want is your money, im looking in to another shop that tell me they get alot of work because of ammco they hopefully can fix my problem then im calling a lawyer

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AAMCO Transmissions overcharging

Mike here at Aamco seemed such a nice man and promised to give me an honest price for repairing my transmission.Once they had opened up the transmission($399 charge refundable if you pay for repairs), he claimed that he couldn't get spares and would need to completely replace it with a new one.That is a lie, the dealer confirmed parts are available.The estimate? He wanted $2844 for a transmission that the main dealer in Boston would charge ME $2100 retail for. With his discount off the retail price that makes a profit of over $1000 on just the transmission alone, not including the profit on $95 per hour labor charge! I told him to put the transmission back in and I took it to another garage that charges $2650 parts and labor to replace it with a new dealer-bought transmission.He claimed he needed to charge extra for overheads.They have no receptionist, not even a photocopier, so that is not true. Highly disreputable and cost me the loss of my car for two weeks and the $399. The best thing I did was take it away from them. They should be closed down.

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AAMCO Transmissions didn't offer services they claimed to offer

I called Aamco because they were the only transmission shop within 60 miles of my residence. I spoke with a guy over the phone who asked what my car was doing. I told him that the vehicle was driving normal, had never had any transmission issues whatsoever, the fluid was normal level and suddenly the overdrive light started blinking, about 30 seconds later the vehicle began to rev up, jump and shift into the next gear everytime it would shift. As I said I had no prior warning of this happening because my car hasn't had problems. The Aamco employee told me that it sounded like my car (98 Ford Contour) had gone into something called fail safe mode and it sounded like it was probably a sensor or something that had gone bad because transmissions usually don't just go out with no warning. He told me I could have my car towed in the following Monday. I went to this Aamco because on their website it says they will approve you for financing, no credit checks. I did this just in case I needed to have work done and it was something more serious then a sensor. At 11:15am Rick who claimed to be the manager at the store called and told me that they pulled the codes PO732 and PO734 from my car and that those codes basically meant that I had no 2nd gear. He told me that he can not further diagnose my car without taking out the entire transmission and just for removing the transmission and the diagnosis it would be 675.00. He then quoted me prices. He said if there was a minor problem inside the transmission or a sensor (why cant you get to a sensor without taking out the tranny?) then it would end up running about [protected].00. If there was a major issue and they needed to rebuild the tranny then it would run [protected].00. I told them I didnt have this kind of money and the only way I could do it is if they financed me through the program they advertise. "Rick" told me he would call me back. I got a call back again saying that this particular Aamco doesn't offer the financing with no credit check and that I would have to apply for GE credit to have the work done. Needless to say during all of this I found out that three other people I know recently were told the SAME thing about their cars (one of who just had bad fluid/filter) and luckily none of those people approved the repairs either. The day after I refused the work I got a rude call from "Rick" telling me my car is bottlenecking their shop and I need to get it out of there.

I saw on the outside of the building that it was Aamco but nobody was wearing Aamco gear and the "manager" appeared to be some guy off the street. I also noticed the permits on the walls for for a Pacific Coast Transmission not for Aamco. These people did NOT try to help me, they falsely advertised their financing options forcing me to use a AAA tow that I wouldn't have used if I knew and now I am without a car thanks to them and their outrageous ways and prices.

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AAMCO Transmissions miss measured our vinal pool and there are to many wrinkles in the liner

We bought the first liner from AAM, Co it was so mis measured that the liner had to be replaced. then the second liner came and there waswrinkles on the step under the diving board. We had asled them to smoth out the walls and bottem of the pool before the liner was installed but they didnt, then when the liner was inatalled they didn't have a continuas run, this is what seals the liner to the coping. When they came out to look at the wrinkles that I showed them they said the water pressure would push them out. And the liner wasnt sealed to the coping. This isnt our first liner its our third liner sence we had the pool installed. Mark came out and took pictures and said the wrinkeling on the step was dew to the floating clorinater, we have the same clorinater for 25 years, when our grand kids come over it gets put out on the side and doesnt get put back in for weeks. The liner is almost a year old now and the vinal get's brittle and cannot be taken out and fixed . Please help us if you can Kerry and Sharon Maiden

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AAMCO Transmissions repair work

On 2/14/11 I called my local aamco transmissions repair center, I told them that my 2002 nissan maxima GXE was driving a little sluggish at times, and slow, basically just lacking in performance. My step dad is a mechanic, and he is the guy I go to for advice. He didn't really know what was wrong with my car so he recommended I take it to aamco so they can run some testing on the engine and transmission. Since this is the only vehicle that I have currently, I dropped my maxima off and about 2 hours later the manager calls me back and says, Well Justin by the looks of it, you need the following..

1. Vavle Cover Gaskets Replaced Both Driver & Passenger Side $500
2. Ignition Coils/Boots $750
3. O2 Sensor. $102
4. Spark Plugs. $80
5. Tune Up, With New Transmission filter. $155
6. P1800 Code. Solenoid For the Intake Manifold. $294

When he started telling me everything I was pretty much dumbfounded, and really surprised that I had all of these problems. Well after owning my 2002 nissan maxima almost 3 years, I really never done anything to the car major. I was looking at over $2, 000 just in repair costs (parts and labor). At this time I am thinking to myself well I hope nothing happens to my transmission, (knock on wood) I could be looking anywhere between $3, 000 to $4, 000 for a rebuilt transmission. This doesn't include the $500 stereo system that I just put in, plus the custom air intake INJEN and MEGAN racing exhaust system that cost me another $1, 000. And the rims that cost me another $1, 300. Sooner or later I need new brakes and rotors (I have know idea what that will cost me). I paid $7, 000 for the car cash 3 years ago, and if I was considering selling her today I would put a price take on her for $5800 OBO. Just with extras and repair costs I put more in her than what she is worth.

So before I left the shop on monday he needed to order the solenoid part for my car and said it will be in in the next 2 days. So on 2/17/11 no one calls me to let me know the situation. So I end up calling around 11am this morning and the manager answers and I asked him if my part came in yet for my maxima. He says, "I just called and confirmed that the solenoid will be in at anytime". Well almost 2 hours later and he hasn't called me yet? I know with all of the repair work it will last about a half a day..

I finally took my car in and after repairs I feel like my car still drives the same? You would think after spending $2, 000 these guys know what they are doing? I guess not. Last time I go to a repair shop. OVER PRICED! HALF ### JOB! Stay away people, go elsewhere!

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AAMCO Transmissions left me without car

I went to AMMCO in Glendale, CA. Had I read the reviews I would have never stepped foot there. Anyways they charged me 89.99 for a diagnostic, which I was fine with. Even though I already knew what was wrong with the car, but I agreed to it because I wanted and estimate of the cost to repair. John told me to give them a couple of hours and they would call me back. I told them I didn't have a way to get home, so he told me they would give me a ride home and pick me up when my car was done. I go home, two hours pass they call me and tell me exactly what I already know the transmission grinds. They estimate the cost at around 1500. I tell them i don't have that kind of money. He starts insisting that I do the repairs or my transmission might get damaged further, even though I have had this problem for almost forty thousand miles. He keeps pushing forward "do you have credit? Do you have someone that can lend you money?". Long story short they tell me they can't pick me up because "they have no one available" and they tell me if I don't pick up my car by 4:45 that they will close. My only other option is to ride my bicycle to Glendale but there is no way I can make it in time before they close.Of course they say they can pick me up the next day. Now I'm stuck with no car for the night so I can't pick up my wife from work at midnight and I work tomorrow morning. Had I known they were going to leave me stranded I would have never agreed to any of this. I figured I would pay for an estimate and this is what 89.99 dollars gets me.

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AAMCO Transmissions owner

I had AAMCO tow my vehicle 60 miles to their shop as I did not have up to date insurance or tags...the company was aware of this. I told them what needed done and approx. 5 days later they called and said it was finished. I told them it would be approx. 10 days till I picked it up as I was waiting for a paycheck that i would pay the repair bill put new tags and renew insurance. Two days later my husband drove around the corner from my house ( 60 miles away) and our vehicle was sitting out front. My husband went and asked the homeowner where they got the vehicle. The woman told my husband she was getting her vehicle repaired at AAMCO and that the vehicle was the loaner that they gave her. We informed her that was our vehicle and the police were called. We drove our vehicle around the corner and put it back in our garage. The next day we went to AAMCO...I asked where my vehicle was and the "owner" told me he loaned it to a lady who was in a tight spot without a car. He didnt want me to contact the police...and offered me a WOW big 20% off. I told him no thank you that I would not be paying the bill and that he had no right to loan out my car..he proceded to tell me that I was going to punish him 2000 dollars and go to the news and ruin his reputation because he made a small bad judgment call...ummm yes i think i will...i then proceded to tell him if he felt so bad for the lady he should of loaned her his personal vehicle not one of his customers...remember this vehicle had NO TAGS AND NO INSURANCE

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AAMCO Transmissions In-depth Review

Business Overview:

AAMCO Transmissions has a rich history in the automotive industry, with over 50 years of experience. Established in 1963, AAMCO has become a trusted name in transmission repair and maintenance. The company's mission is to provide reliable and affordable services while prioritizing customer satisfaction. With locations nationwide, AAMCO offers comprehensive coverage to customers across the country.

Services Offered:

AAMCO specializes in transmission repair and maintenance services. Their team of skilled technicians is equipped to handle all types of transmission issues, from minor repairs to complete rebuilds. In addition to transmission services, AAMCO also offers a range of additional services, including brake repairs, engine repairs, and diagnostics. Their expertise extends beyond transmissions, making them a one-stop-shop for all your automotive needs.

Quality of Service:

AAMCO takes pride in the expertise and qualifications of their technicians. Each technician undergoes rigorous training and certification to ensure they are equipped to handle any repair or maintenance job. AAMCO also invests in advanced technology and equipment, allowing them to diagnose and repair issues efficiently and accurately. Customer satisfaction is a top priority for AAMCO, and they stand behind their work with comprehensive warranty and guarantee policies.

Pricing and Affordability:

AAMCO believes in transparency when it comes to pricing. They provide detailed explanations of the costs involved in their services, ensuring customers have a clear understanding of what they are paying for. AAMCO's pricing is competitive compared to industry standards, offering customers value for their money. For those in need of financial assistance, AAMCO provides financing options and payment plans to make their services more affordable.

Customer Experience:

AAMCO strives to make the customer experience as convenient and pleasant as possible. Scheduling appointments is easy, with online and phone options available. While waiting for service, customers can enjoy amenities such as Wi-Fi and coffee in the comfortable waiting areas. AAMCO understands the importance of timeliness and keeps customers informed with regular communication and updates throughout the repair process. The staff at AAMCO is known for their friendliness and professionalism, ensuring a positive experience for every customer.

Reputation and Trustworthiness:

With over 50 years of experience, AAMCO has built a solid reputation in the industry. They hold accreditations and certifications that demonstrate their commitment to quality and professionalism. Online reviews and ratings from satisfied customers speak to the trustworthiness of AAMCO's services. The company has also received recognition and awards for their exceptional work, further solidifying their reputation as a trusted provider of automotive services.

Convenience and Accessibility:

AAMCO understands the importance of convenience for their customers. They offer flexible operating hours, including availability on weekends, to accommodate busy schedules. Customers can easily book appointments online through their user-friendly appointment booking system. With multiple locations nationwide, AAMCO ensures easy access to their services. For those in need of assistance, AAMCO provides towing or shuttle services to make the repair process as convenient as possible.

Environmental Responsibility:

AAMCO is committed to eco-friendly practices. They take steps to minimize their environmental impact by properly disposing of waste materials and using environmentally friendly products whenever possible. By prioritizing sustainability, AAMCO contributes to a cleaner and greener future.

Community Involvement:

AAMCO actively participates in local events and charities, demonstrating their commitment to the communities they serve. They also engage in sponsorships and partnerships with community organizations, supporting initiatives that benefit the local economy. AAMCO's involvement in the community showcases their dedication to making a positive impact beyond their automotive services.

Additional Information:

AAMCO provides a wealth of additional information on their website. Customers can find frequently asked questions (FAQs) that address common concerns and provide helpful answers. A blog or resources section offers valuable insights and tips for maintaining and caring for vehicles. Testimonials from satisfied customers serve as a testament to the quality of AAMCO's services. Contact information and various customer support channels are readily available for any inquiries or assistance needed.

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