logo
The most trusted and popular consumer complaints website
Follow us
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Share with Others

Recently Discussed Complaints

1. (0 mins ago)
John Kenney
John Kenney is a CONFIRMED SCAMMER
2. (8 mins ago)
Evergreen & Associates Contractor Inc.
scam company
3. (25 mins ago)
Rexall Pharmacy
Crappy service
4. (31 mins ago)
GM
GM Sucks
5. (55 mins ago)
Bureau of Defaulters Agency
Check fraud

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

A Express Movers Complaints & Reviews - Awful everything

A Express Movers Contacts & Informations

A Express Movers

Posted:    Valerie

Awful everything

Complaint Rating:  100 % with 1 votes
Contact information:
A Express Movers
United States
expressmoversinc.com
My family recently had a very simple move. I made an appointment with Express Movers about 3 weeks in advance. I was told the movers would arrive between 8-9am. When they did not arrive, I called to find out what was going on. The person answering the phone said he would check and call me back. After 15 minutes, I called back again and still not answer. Finally after 45 minutes I was told they did not have my appointment! The earliest they could get a crew to me was in the afternoon. When the guys did show up they hadn't been informed of the situation or the type of move. When it came time to disassemble some furniture, they said they would have to go to their truck to get their tools. They returned with no tools and asked if they could borrow mine! One guy told me they they were just missing a few pieces from their tool kit. Later the other guy told me that they had forgotten to bring any tools with them. Hey if you are going to lie to me at least try to get your stories straight!

They did manage to get everything moved with only minor damage to a couple of pieces. Finally when it came time to settle the bill, I was charged from the time they left their last job and was being charged until they returned to their shop. I was never told this when I booked them. I was also told I could pay by check and after writing them one was told I had to pay by credit card.

After speaking to their boss regarding the charges, I was told they they had plenty of business and did not need mine. Help them learn to develop a little respect for the customer and do not use they guys!
Comments United States Movement & Delivery
Share with others:  
Was the above complaint useful to you?    
More A Express Movers complaints
A Express Movers - Awful company

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)

Videos

Just How Smart Are Wall Street Pros?

Latest Groups

Today's Mess-Up Photo


RSS Feed
bdomains.com
loading
     
 
Login close
Email:
Password:

Forgot your password?