Complaint Rating:

Company information:
A Best Choice Movers
200 South Newman Street
Hackensack, New Hampshire
United States
Phone: 1-888-541-move

A Best Choice Movers is absolutely THE WORST CHOICE anyone could possibly make when selecting a moving company! I had to file complaints with the BBB and the NJ State Attorney General's Office because this company has such bad business practices! Don't let them tell you complaints listed here are those of the competition... that's what they told me. I can assure you I am NOT a competitor... just a regular consumer who was looking for a reliable, honest moving company to move my belongings less than 1 mile away. What I received was lies, undisclosed charges, over billing, damaged furniture, and more attitude & arrogance than you can imagine! I packed myself but was charged $507 for packing materials! They wrapped items in pads, then used "soft crates" and charged me for both when 1 would have been sufficient. They charged me $138 for 38 rolls of tape!! I specifically requested no pictures or mirrors be taken by them as I did not want to pay the packing charges... when I wasn't looking they wrapped up the mirrors... when I questioned them & disputed the charges, they refused to unload my furniture until I paid the bill in full. To top it all off, they didn't finish the job. They told me they had plenty of time & space when they arrived, said it wasn't necessary to look at how much I had and insisted on moving my household items first when I told them my storage closed at 4 PM... they ran out of space on the truck and could make a 2nd trip as the storage was closing and we were also out of time.

Whatever you do... if you are looking for a moving company, my finance used Broadway Movers 2 days after I moved and they were great! I wish I had listened to him. A Best Choice should be shut down for misrepresentation, deception and fraud!! Do Not Use Them!!!