I TRUNED MYSELF IN TO PLAYNC IN HOPES OF SHUTTING DOWN IGE!
DEAR IGE,
After this nightmare with you, I decided to turn myself in to PlayNC and share with them this entire event. They are now aware of my activities and the characters you used to trade the gold with :D. I wanted a full refund not a partial refund of my money. Therefore they $18 you still owe me will cost you more than that :D. Please see the valid support ticket to PlayNC. I was well worth turning myself in to get justice:
Reference #
080211-001343
Product
PlayNC
Category
Account Support
General
Date Created
02/11/2008 10:43 AM
Last Updated
02/11/2008 07:39 PM
Status
Updated
Print Question I am turning myself in so others won't get scammed
Discussion Thread
Customer (Daniel Hall) 02/11/2008 07:39 PM
Could you let me know If I will be banned? I've informed my guildies of all that has transpired and kept my promise not to give anything away. I am comfortable with any decision being made.
Response (Mandy) 02/11/2008 05:24 PM
Hello,
Thank you for your reply and that update. Please let us know if you have further questions regarding this matter.
Regards,
The Guild Wars Support Team
Customer (Daniel Hall) 02/11/2008 05:19 PM
I was not looking for any compensation whatsoever. Only to let you know what's happening. Thank you for your valuable insight and lesson learned on my part.
Warm Regards,
Dan
Response (Mandy) 02/11/2008 04:10 PM
Hello,
Thank you for reporting this incident to the Guild Wars Support Team.
We have reviewed the game logs of this incident and taken the appropriate action based on the information from the logs. Due to our Privacy Policy (http://www.guildwars.com/support/legal/privacy-policy.php), we will not be able to provide any additional information regarding this report. Also, we are unable to reimburse you for any items or gold that may have been lost as the result of a transaction with another player. However, please be assured that the Guild Wars team takes User Agreement and Rules of Conduct violations very seriously. We are dedicated to maintaining an enjoyable playing environment.
It is a violation of our rules to trade Guild Wars accounts or virtual items for real world payment, to attempt to do so, or to aid others in their attempts to do so. You may find the rules under which all players operate in our User Agreement, which mentions that Guild Wars accounts and content (which includes virtual items and gold) may not be sold or auctioned. Also, our Rules of Conduct disallow players from marketing, promoting, advertising, or soliciting real world items or services within the Guild Wars game. And finally, some countries may consider such activities to be illegal according to local law, and it is against our rules to break any local laws.
Our Rules of Conduct and User Agreement may be found here:
http://www.guildwars.com/support/legal/
Please contact us again if you have any further questions.
Regards,
The Guild Wars Support Team
Customer (Daniel Hall) 02/11/2008 12:57 PM
I am more than happy to help in answering any questions. You may feel free to audit anything in my account and I will help answer what I can to the best of my knowledge. I want to put an end to IGE as much as you do.
Warm Regards,
Daniel B. Hall, MCP
www.myspace.com/danbhall2004
Response (GM Arnold) 02/11/2008 12:34 PM
Hello,
Thanks for contacting the Guild Wars Support Team. In order to better assist you with this issue, we will transfer your ticket to our Game Support Department. A member of that department will be in contact with you shortly. If you have any further questions, please let us know and we will gladly assist you.
Regards,
The Guild Wars Support Team
Customer (Daniel Hall) 02/11/2008 10:43 AM
Dear PlayNC,
I want to truthfully admit that I purchased gold online for my character Sixpack Monk. I'm doing this because I've been scammed by IGE. Please see my posts under Daniel Hall on this link.
I am willing to take full responsibility for my actions. Be it known that the gold I purchased was used to buy stuff for our weekly guild parties. One thing that our guild charishes highly. It was not used for personal gain inside the game. I was using the gold to buy Obsidian Shards and Ectos to give out.
Needless to say it was wrong and is in violation of the agreement I signed. Please let me know how you wish to proceed for my actions. I would ask if you are going to shut down my account that you wait and let me say good bye to my friends this evening. I promise nothing in my account will be traded or moved to anyone else.
Your are more than welcome to use my story to inspire others not to do what's happened to me.
Again my apologies.
Warm Regards,
Dan
http://www.complaintsboard.com/complaints/8057/page/2
Daniel Hall <dotnetubergeek@yahoo.com> wrote:
Well that's funny. I was in our guild hall and all of the sudden I had a Hex on me that said I was disonhorable. It stated I could not play PvP until the hex wore off. Was this a bug as I had done nothing to anyone prior to this happening.
PlayNC Support <support@plaync.com> wrote: td.header { } td.text { padding-left: 4px; padding-right: 4px; } td.label { } td.data { }
Recently you requested personal assistance from the PlayNC Support Team. Below is a summary of your request and our response.
We will assume your issue has been resolved if we do not hear from you within 72 hours.
If you are unable to reply to this e-mail, you may update this question by clicking this link.
Subject Why was I flagged as dishonorable? Discussion Thread Response (GM Dynamite) 10/12/2007 07:02 AM Hello,
Thank you for contacting the Guild Wars Support Team.
Currently that functionality is not in the game. What leads you to believe your account was flagged as dishonorable?
Please contact us if you have any further questions.
Regards,
The Guild Wars Support Team
**********************************************
Please visit the Guild Wars Support Center at http://www.plaync.com/us/support/prod_48.html Response (Charles) 10/11/2007 08:51 PM Hello,
Thanks for contacting the Guild Wars Support Team. In order to better assist you with this issue, we will transfer your ticket to our Game Support Department. A member of that department will be in contact with you shortly. If you have any further questions, please let us know and we will gladly assist you.
Regards,
The Guild Wars Support Team Customer (Daniel Hall) 10/11/2007 08:23 PM Earlier this evening my account was flagged as dishonorable. I would like to know what led up to this? Auto-Response 10/11/2007 08:23 PM Daniel,
The Answers below were automatically selected and shown to you by RightNow SmartAssistant when you submitted your question. This is simply a log for your records of what you were presented with.
Title: Forgot Login Name
Link: http://help.plaync.com/cgi-bin/plaync.cfg/php/enduser/popup_adp.php?p_faqid=4578&p_created=1153235248
Title: Account Section Fields
Link: http://help.plaync.com/cgi-bin/plaync.cfg/php/enduser/popup_adp.php?p_faqid=5934&p_created=1181666971
Title: Adding Additional Game Accounts
Link: http://help.plaync.com/cgi-bin/plaync.cfg/php/enduser/popup_adp.php?p_faqid=1051&p_created=1090098054
Title: Creating Guild Wars Account In PlayNC
Link: http://help.plaync.com/cgi-bin/plaync.cfg/php/enduser/popup_adp.php?p_faqid=6133&p_created=1188491347
Title: PlayNC Account Management Page
Link: http://help.plaync.com/cgi-bin/plaync.cfg/php/enduser/popup_adp.php?p_faqid=5906&p_created=1179931339
Question Reference #071012-000348 Product Level 1: Guild Wars Date Created: 10/11/2007 08:23 PM Last Updated: 10/12/2007 07:02 AM Status: Waiting Department: Game Support PlayNC Account: dotnetubergeek@yahoo.com Game Account: dotnetubergeek@yahoo.com Operating System: Windows XP Professional Character Name: Sixpack Derv
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