7-Eleven
reviews and complaints

Dear sir/ madam,

I want to raise complaint of staff believer one of 7 eleven (37 mountclair selden)

16299 355 boyle road, selden, ny, [protected] boyle rd nr hemlock st

This employ is very rude and aggressive.. Very insinuative... Very aggressive body language towards me. I was really scare and ask him why u do with your customer like this believer his name is usman (Mani) and time 10pm (21 july 2014).

I felt very bad and I was so nervous frighten. I ask for manager to file my complaint but I was told manger is not available at this time.

You can contact me via phone or email.

My wife went in to buy me two pack cigarettes an employee named ty said it was $9.00 she ask for the discount then he said the total is $10.25 she then “said don’t you have to sell it to me for $9.00 “ “he said in a very rude way “I don’t have to sell you anything” she then ask to see the manager because of his attitude, “he said ty is the manager” “she asked who is ty” he said in a very smug way “I am”. After a few unkind words by my wife, she left the store and proceeded to tell me they would not sell her cigarettes. I went into the store and waited in line, I asked ty why he would not sell me wife cigarettes he said in a very matter of fact way “because I don’t have to sell to anyone I don’t want to” I said ok so are you going to sell me cigarettes, “he said No” I ask why he again said “because I don’t have to sell to anyone I don’t want to” I ask who is the manager he again said “I am” in a very smug way ” by this time another employee started helping customers I ask him if he would sell me cigarettes he said yes I ask him who the manager was and he told me. I proceeded to tell the employee that ty was rude and that he did know what he was doing and that he either under charged me or over charged a few times before. Ty then proceeded to tell me that he did not need to stand here and listen to this and started to yell loud in front of me and customers, I took it for a while then started yelling back at him, the other employee did tell ty to stop then I left the store. This is the most disrespectful and rude employee that I have every encountered in the 30 years I have lived in Newport. In that 30 years I have shopped at that store almost daily spending on an avg of 10.00 to 15.00 dollars a day along with shopping at other 7-11 stores. I not sure who train this new employee but with this one it did not work! For me to be yelled at by an employee and refused service at a 7-11 that I have shopped at for 30 years is bad business and for that reason as long as this Employee is working for 7-11 I will not set another foot inside a 7-11. / PS. I did send this to 7-11 corporate, with no response back.

On the morning of 12/26/2013 about 7:50 am i went to 7-11 on Independence ave and Benton BLVD. as I walked to my car I slipped on a sheet of ICE that should have been treated rite at the gas pump. I hit my head on the concrete and fractured my elbows. the attendent stated that she could not make a incident report on my falling. I dont understand why she couldn't make a report, I also feel that the area should have been treated being that this is a 24hour convient store. As a result I have had Migrains all day and severe pain at the elbows especially the left side. My Name LaCreshia Strain PHONE- [protected]/[protected]

The seal in the gas pumps on evey pump in this station are broken. These seals are meant to be in place for protection on the consumer

Please provide any information available to forward this complaint to the right people

I am a disabeled woman. I live very close to this 7-11... Alot of times this is the only place I can get to for food. I went in this morning, 10.23.12 830am broadway store... I go in today, to find the shelves more empty than full.. I asked why.. I was told very rudely by nikki, we dont like the neighborhood... We're closing the store. Why can you not have security in there? I have worked for a security company in the past, and they would be happy to cover this store. Closing isnt the answer. It ruins the rest of the neighborhood... Taking a necessary resource away from people that need it. After that discussion... I paid for my items, and wasnt even offered a bag. (I had 9 items and I dont drive anymore) I was told tough #.. We dont have any, by this same person. I then got a bakery bag... It broke on the walk home. I lost the 3.00 cup of coffee I treated myself too. How is this world supposed to get any better when the only stores available to some ppl are closing? Closing this store isnt the answer... But... Finding ppl that really need/want to work is. This was unecessary behaviour on the employees part. Her manager backed her up in her foul attitude. Unacceptable. But this store is necessary to this neighbourhood.

When customer came she never smile.. She even sitted and talked on the phone often.. This is a company phone.. I thought that you cant use your company phone unless nessecery.. And she even asked the customer to put the ezlink by the customer himself and after she (Employee) done with the transaction she (Employee) asked the costomer to took the ezlink by himself... Is this how you treat your customers? I once work in a 7-11 before.. But I never once treat my customers like that.. I use to smile and say thank you but she (Employee) never once say that to me or smile at me. And once I buy a lighter at this store, and she ask if i'm 18.. Why do you need my ic for buying a lighter? 7-11 next time before you employ someone.. Please make sure that she/he been trained properly... Thank you.. :)

On 09/29/2012 around 11:25a.m i purchased 2 lottery tickets.i notice after i got home i had #123 & # 125 so where was# 124 which would've been my ticket. i calls the manager to complain glenda (cashier), .was in the background yelling i needed to go to gambling anoymous saying all kind of rude disrespectful things and wat's so bad the manger was standing by her while i was complaining they made me feel real bad because i complained or that i was in the wrong.I good to the store to purchase items not to be treated as if i was the one stealing.I called back to get information on how to file a complaint the manager refused to give it to me(ex.lottery retailer license# phone numbers to corp.hung up in my face. i call back they would not answer.On 10/01/2012 i went in 7-11 around 10:25a.m with my tickets the manager seen them she would check it out ok i would like for someone else to do it because if she let her employees treat customers that way.This would be the second time that store#57110 has had issues with the lottery ok when this resolved and 124 was a winner then that should be my winnings.I bought 2 tickets, the 1st was 123 wheres 124 125 shouldn't have ever been in my possession pull the tape for 09/29/2012 at 11:25a.m

well I don't know if it was because I'm white maybe. anyway I was in line and when I first got to the store there were at least six maybe seven people ahead of me finally I was next in line when a Latina woman walked in and stood behind me by then it was my turn.I couldn't believe it he took her right there in front of me .I thought that was very rude also he was either middle eastern or Latino as well .I'm not sure that was the reason but truly I can't think of any other reason he would do that almost as if I wasn't even there at all. so I turned around and walked out and drove directly across the rd. to the circle K store . I just was shocked HOW THEY DO BUSINESS at this location I know I will never again be a customer of 7 eleven . this happened 6/11/2012 8:00-8:30am. please see to this man is corrected that is unacceptable behavior under all circumstances thank you much.

this is a complaint about an idiotic employee at 7-11 near alafaya mcculloch rd in orlando ... im sick of insecure disgusting males out there who feel the dire need to insult pretty women just to make their pathetic selves feel better...why are males in this society such insecure pieces of ### who do this to attractive women? If you loser men see a pretty girl...you feel it the need to belittle her instantly so you can feel superior to her? really SAD and bizarre. I went to this 7-11 june 9th later at night. I was 2nd in line and there was a tall brown haired loser working at the cash register. He began looking at me strangely so I thought...ok theres another one...INSECURE male and i bet he's going to insult me in some form... first he said "how are you doing" in a sort of derogatory way like I was a child...then he gave me a weird look as if something was wrong with me-- then he looked at my shirt and made a motion with his hand on his shirt...like something was there and said "youuu have ... something" as if... i had something bad there... it wasnt even my turn to be rung up! this low life geek was helping another customer and decides to jump in and INSULT me while he was helping someone else! he just couldn't wait! I looked down at my shirt and noticed a few minor water stains... really? so every customer who walks into 7-11 you want to point out if they have a ketchup mustard stain or a small WATER stain on their shirt? REALLY? FUKING LOSER?! then as I knew what the creep was doing.. i just shrugged...like wtf? then he gave me a look like "oh ermmm SHRUG" himself...like "oh you dont care about that"? basically without doing a whole lot trying to demean insult me and act as if my reaction to hsi total stupidity was strange... really i awnted to say to this pitiful ###...hey ### loser...you want to point out 'water stains' on my shirt like im a stupid child... just because im coming in to buy something from a 7-11 you stupid nutbag? REALLY? but this is what the male species has devolved to-- insecure bags of trash who upon seeing a pretty female will just belittle her immediately because these low lifes feel "she's too good for them." I wasnt intending to get into the psychological rantings during this complaint but i wanted to bring it forward because as a pretty female i am very SICK and DISGSUTED of males treating me this way... but I will say that if you go to 7-11 be forewarned that some ### low life species of trash worker idiot male there might point out that your hair isnt perfectly in place or attempt ot find some flaw in you derogatorily in order to put you down and make his ugly pathetic pitiful self feel better. At this one particularly some idiot will derogatorily attempt to point out a few water stains on your shirt...as some kind of a big deal...and try to make you feel stupid for it... i wanted to point at his head and say "oh...that...is that thing on your neck"? its hideous and gross... get a clue you ### males out there who are like this to women esp this gimp working at that place...you can't try to bring people down in order to feel better about yourself and esp not CUSTOMERS JUST COMING INTO SHOP AT A STORE IDIOTS! if you cant handle being in the presence of an attractive girl without having to insult the [censored] out of her- then i suggest not being in an environment wher you have to deal with all kinds of people you incompetent idiots or just shut your ugly mouths!

I hate being forced to listen to TV commericals while inside a 7-11 store and getting my coffee. I am a regular customer 6-7 days a week and spend $4.00 every day on coffee, donut, & newspaper. Almost every day I get to hear the same stupid commericals about 7-11 blaring very loudly over the coffee area. It is very annoying and hard to have a conversation with anyone standing right next to me. It is so bad, you cannot even hear yourself think. If this continues, I'm going to take my business elsewhere!If you would also like to complain about this, call 7-11 at [protected].

I visited the 7-Eleven store in Changi Business Park Crescent (Singapore) on 14th Nov 2011, I purchased a candy named “RAGOLD’s Naturals” which had an expiry date of 23-09-2010! I visited the store again on 16th Nov to show the expired candy & the staff did not say much except that they don’t know about it. I picked couple of more candies from the store & showed them & the candies had the same Sep 2010 expiry. This is not acceptable that the country like Singapore where high quality measures & standards are followed can have stores which sell products which have expired an year ago. The manager (Lorliene) of the store was not around at the store & I took her contact number from the staff & spoke to her, all she had to say was Sorry. What is the explanation to this? Attached is the picture, pink candy is what I had purchased on 14th Nov & green candy was on the shelf on 16th Nov. Would appreciate if this matter is looked into with high priority. Are there any inspections ever done to ensure the expired products do not exist on the shelves?

so i am a 13 year old girl with my friends at seven eleven, now we teengers do not repsect and adults dont repsect us. now my friend gave all 4 of us a coupon that said a free medium sized slurpee. there was a young guy about 20 and he kindly said that the coupon was expreied. i was scared out of my mind because i had no money! this rude lady walks in and strats yelling at us that we have to pay. now i understand that ok, that is kind of steeling and i had to pay so the other option was to ask my other friend jane to lend me money now she had 2 dolloars and a slrupee is 1.50 now she went to go pay for hers and that lady rudley said we have to pay. so eventulay jane gave me money but there was still 2 more people left so my friend that gave me the coupon said that she will run to her house and let me tell you i live in new york its pretty cold now that we are enetring november. so thererfore my friend frezzed but eventulally came but bfeore she came or when she went to go get the money, we were waiting for her on the side. there were these pretty necklaces that were there and my other friend ricardo went to see one and the lady asked him if he had money and he said no she said well that cost 11 dollars if you dont have it then put it back and rocardo was upset because it wasnt nice at all i have no proof but i know it hapened! im not asking for no coupons or money i just want people like her to be punshied or talked to, to learn what they did wrong. but frist as i said she said that this was expriered rudley and then she inslated ricardo that he dosent know how to read. because we were walking there and didnt pay attention to the coupon that my firend gave us. at the end my friend came back and she saw that we are mad and ferious. we walked out gave her a nasty look and left. i personlay told my mom and she is now filling a complian for rudeness and disrespect. i think adults take advantge that we are kids and that we dont really know about life so they treat us harsh im never going to that seven-eleven again what? just to get yelled at again ?