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CIC Triple Advantage Complaints - Charges of 12.00 never authorized!

Review all CIC Triple Advantage complaints

CIC Triple Advantage
Posted: 2007-03-12 by Lucille Croteau [send email]
Charges of 12.00 never authorized!
Complaint Rating: 95 % with 64 votes
I went on line to request a "free" credit report as advertised on TV. I paid $2495 for the report. Then a charge of 12.00 dollars started to appear on my debit card. I have called the company and canceled the so called membership I never applied for in the first place. I also alerted my bank. These people need to be shut down.
Comments United States Unauthorized Charges
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Comments

461 days ago by Courtney Dickey [send email]
I was cheated as well. I viewed my "FREE" yearly credit report and suddenly there are two charges of $12.00 ea. to my checking account from CIC Triple Advantage. After doing some research I found many irate people over this company. I never signed up for a membership & assumed (dangerous thing to do) that after 30 days you are no longer able to view your report. I never entered my checking account numbers nor did I authorize anyone to debit my account. They woman on the hotline stated that "we sent you two monitoring emails , and it shows you viewed them" ... uh yea!!! I opened them, wondering WHY I was getting them. I told them that it was a VERY shady way of doing business and false advertisement in stating "free". You have to raise a fuss, unfortunately, in order to get your money back.

She mentioned that there are THREE places on their website that lists the "Terms & Conditions" and states that you will be charged after 30 days. They sure don't display it in a "commonly" viewed place considering how many people have been defrauded by these people.

I think people should report them to the BBB when this happens. I will definitely send in my complaint.

I hope you all have had good luck with your situation.
456 days ago by Roni Moore [send email]
I also just noticed in my bank accounts that I have been charged $12 two times a month since I purchased the $24.95 credit report for my husband and myself back in Jan 07. Well now I need to figure out how to cancel. I agree that this is a scam.
451 days ago by Larry Bertholf [send email]
I'm like everyone complaining so far. I found out about this "bogus" charge after the second month of the $12.00 being deducted from my charge card. What really upsets me is that the IRS (yes, the big brother we pay each year) on the government web site, recommended that we obtain a "free" credit report and listed three (3) different sites. I did read what I was requesting and no where was there anything about a charge for the report and NOTHING about a continue charge. There should be some way to alert the consumer about this Fraud and some sort of sanctions brought against this company.
432 days ago by James Clarkston [send email]
So this is how the wealthy make money. Broadcast a nationwide ad campaign with a catchy jingle, have an army of lawyers, mathematician and psychologist come up with the best way to rip off the largest number of people in the given time before they are found out.

TRUST NO ONE QUESTION EVERYTHING!
426 days ago by Albert Norris [send email]
I have been getting billed $12.95 a month for a service I did not agree to nor receive. I tired to call the number on the bill to cancel it I was put on hold forever and could not get a human.
403 days ago by Christy Good [send email]
I have two charges that were not authorized for $12.00 each and need to find out how to get my money back and how to stop in the future.
292 days ago by Kendall Christensen [send email]
This "company" is a joke. I had the hardest time canceling the account. They just kept trying to talk me into staying with them and telling me all the other services that they provide other than just credit reports. This site, on the other hand, was very helpful!! Thank you for letting me know i was not to only one.
289 days ago by Mr. T [send email]
I just got off the phone dealing with these guys. Luckily I noticed it after 2 months of being billed $12.95!

You have to call the 877-481-6825 number.
Press 1 to cancel subscription and then wait on hold for about 2-10 minutes (depending on the time of day). I waited for about 4 minutes at 2:30 pm (Pacific Standard).

I spoke to Erin (operator #19860) and she told me that the subscription was billed because I didn't cancel it in 30 days from using Experian. They will ask you for the credit card number that is being billed (along with your name and mother's maiden name).

I told her to cancel it.
She asked me did I move recently, any bad credit, ... I told her no to everything and that I didn't care what she had to say I just wanted it cancelled.

She asked me if I wanted to know...
I stopped her and told her that the only reason I was calling was to stop the charges and that I didn't care about anything that they had to offer or tell me.

I again told her that she needed to cancel whatever subscription she had with my credit card number on it and that I would be canceling my credit card (not) on top of that so that they couldn't charge me anymore.

She finally said, "OK. Your subscription has been cancelled as of this moment."

Whomever you speak t, just keep saying that you want the subscription cancelled. Every time they try to tell you something about your credit, stop them and demand that they cancel it.

Be persistent and try not to listen to what they have to offer; they will only keep you on the line longer.
275 days ago by Sharon Hatfield [send email]
I went online to get my 3 credit reports and score, I paid my 24.95, before I knew it my credit card was being billed 12.00. I never gave permission for this to happen, after reading all the comments here, I am afraid I will run into the same problem when I call to cancel.
148 days ago by Michael Trimboli [send email]
These people must be stopped same thing happened to me.
147 days ago by Giovanna [send email]
I have read the above comments, it seems we have all been taken by CIC, what a c...of sh... it seems they follow the same pattern I hope someone will make them pay for their scam... I signed up to get my credit report the next thing I know I am being charged 12.95 per month for credit monitoring, I can not even access my credit or contact this company to cancel...like everyone else I do not recall signing up for any monitoring, however, the contact information is not easy to obtain in order to cancel the so called agreement... this is America we should not have to put up with companies like this...
107 days ago by Dale [send email]
On May 10, 2008 I received an unauthorized charge on my account from CIC Triple Advantage for $12.00. I only received a report from one (1) agency. I was never able to locate a name to cancel the service.

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