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SwagVault.com Complaints - Beware - promised services not received!

Review all SwagVault.com complaints

SwagVault.com

Posted: 2007-02-19 by Lon Beyer [send email]

Beware - promised services not received!

Complaint Rating:

Swagvault.com is a thief. Paid 29.95 for services online, and they were not given as promised.

Please beware - use a different gold service.

Comments

United States

Software & Games

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More SwagVault.com complaints

SwagVault.com - Did not honor price protection!

SwagVault.com - Failed to deliver goods!

SwagVault.com - Pissed off company

SwagVault.com - Eve online Isk reversals

SwagVault.com - Stolen Adena

SwagVault.com - Fraud & cheating company!

SwagVault.com - Bad service!

SwagVault.com - Did not receive what I purchased!

SwagVault.com - Promised service not received

SwagVault.com - Used account for gold trading while under power level DO NOT USE!!!!

Comments

310 days ago by Anti Theft [send email]

ANYONE BE CAREFUL THIS WEBSTI. WWW.SWAAGVAULT.COM I AM CURRENTLY FIND DOWN HOW SOMEONE COULD GET INTO MY PAYPAL ACCOUNT AND MAKE PURCHASE FROM THIS WEBSITE. OF COURSE THEY CAN NOT STEAL MONEY FROM MY BANK, I CALL THE BANK REVERSE BACK TO ME RIGHT AWAY AND FILED FRAUD.

FIRST AT ALL I TRIED MAKE PHONE CALL THIS WEBSITE THE PHONE KEEP RINGING, I EMAIL THEM ABOUT THE ISSUED THEY ARE DON'T RESPOND. RIGHT NOW I CONTACT WITH THE PAYPAL FIND DOWN WHO STOLE MONEY FROM MY BANK. IT IS LOOK LIKE THIS WEBSITE STEAL MONEY FROM YOUR BANK , YOU WILL SEE ON YOUR BANK TRANSACTION LIKE THAT:

4029357733 PAYPAL SWAGVAULT $29.02

SO ANYONE BE CAREFUL , THEY ARE STOLE WRONG PERSON, AT THE WRONG TIME AND WRONG PLACE, I AM LAW ENFORCEMENT, I AM CURRENT WORKING WITH, USBANK, PAYPAL AND INVESTIGATION FRAUD CHARGE ON MY ACCOUNT. I WILL WORK SHUT DOWN THIS WEBSITE IF FIND DOWN THAT THIS WEBSTIE AUTOMATIC STEAL MONEY IN YOUR BANK ACCOUNT.

PAYPAL VERY SECURITY UNLESS SOMEONE GIVE PERMIT INTO YOUR ACCOUNT.

308 days ago by Rob Barbaro [send email]

I had them do some powerleveling for me. Their support staff sucks, emails get no answers, no one ever answers the phone. But it gets worse.... I tried to send them an email requestion to log on to my character while I had some powerleveling going on. They claim they claim they can set that up within 5 min of getting the email... thats BS. Hours went by, still no answer, so I log in using another account to just try to find the player himself and ask him to get off. Now this is where it all went down hill...

I found the player standing in a corner for over an hour being AFK. I complained to them and they said they would add an extra 2 hours to my servive, which never happened. 2 days later, when they were doing the last powerleveling session I had set up. I caught them again, they were AFK for over 4 hours this time. I got on "Live Chat" which took over an hour just to get someone to talk to, and 15 minutes between each 3 word responce from them. And when I asked the woman what they were going to do, she said she would "tell them not to do that anymore"......are you kidding me? A spent a whole hour talking to her, mostly waiting for responses, and after that time, the player was still not doing anything. I told the woman that that was enough of that crap and I was done with their service.

Also... as if it needs to be any worse... when this started, I had an order of game gold that didnt get delivered because I could get on my char to get it because of the damn AFK powerleveler kept kicking me off every time I tried to get on to get it just so he could log on and go afk. I never did get that order and I've since filed complaint with PayPal to get that money back. I dont even want the gold anymore.

294 days ago by Stepen [send email]
Your first clue is when they type in broken english. Never buy from a place that cannot type properly in a language they are supposed to be fluent in. Almost all mail programs have spell check so it should be a headsup.

282 days ago by Rico [send email]

i have bought gold many times and also had powerleveling and it was delivered each time.
I did notice that it was delivered a bit later the last times but never the less it was delivered.
No i am not working for swagvault. Was trying to copy/paste my order list here but the site seems down:
------------------------
1146 - Table 'swagvault_com.configuration_svnet' doesn't exist

select configuration_key as cfgKey, configuration_value as cfgValue from configuration_svnet

[TEP STOP]
------------------------

255 days ago by Marc Burnett [send email]
I've recently ordered 50million mesos from Swag. It's been about an hour since I've ordered, and I cannot access the website. All I can see when I go to the site is an asterisk. After reading all of these comments, I'm really wondering if I've been swindled. Please avoid SwagVault.

254 days ago by Marc [send email]

Whilst signing up for Swag Vault, I entered my availability hours as 18:00 (6Pm) - 21:00 (9PM), due to the fact that I have a very tight schedule. Just this morning, I checked my e-mail for updates on my order from yesterday, and I get an email telling me that I wasn't online. Here are some excerpts.
"In-person trade is necessary for delivery of your purchase. While attempting to deliver your order, it appears that your game character was not online."
"The stock will be held for you for the next 2 hours.Once you are ready to go online to take delivery of your order, contact us using Live Chat on our website. We will then be online in 10 minutes after receiving your Live Chat notice."
Do note that this e-mail came at FIVE-FORTY-NINE AM. Apparently, their clocks run extremely slow. That's $47 dollars that I'll never get back, and probably a year less of a life due to all of the stress. Do avoid SwagVault. Please.

250 days ago by Mike [send email]

DO AVOID SWAGVAULT.COM at all costs ! They used to be a solid company in the past, but for the last couple of purchases I had nothing but problems with them.
What finally did it for me was the fact, that it took them almost TWO WEEKS to deliver the purchased gold AND on top of that, the delivery was 1000g short and they will not deliver the rest of the gold, so I lost 30+ USD on that transaction.
They promised to send pictures of the whole transaction, but in the end they don't even do that.

This all smells like internet FRAUD, although in the past they were quite trutworthy, but something must have changed there for worse.

Do avoid them and rather invest your hard earnded money at some other gold service.

250 days ago by Austin [send email]
wow you guys are stupid blizzard will catch large amounts of gold and delte them and if oyu contact a GM they will go over it and weither bann you or give you your gold thats why all companies stoped mailin damn nooobs

248 days ago by David Bott [send email]
I ordered 100g for £3.17 and they never gave it to me im really pi**ed off and they have no record of me ordering it!!!!!!!!!

247 days ago by Adam Youmans [send email]
Have used swagvault for months with no problems. All of a sudden all the in game money I have ever gotten from them gets deducted from my account. They got sloppy. Dont use for Eve Online ISK.

220 days ago by Tom [send email]

Swagvault is easy to take advantage of though. I ordered some gold from them and got screwed. They used the same excuse that "blizzard deleted the gold" and there was nothing they could do.

I was naive at the time, so I chalked it up as a loss and ordered from them again, and this time still didn't get the gold, and was told it was deleted again.

So this time, I did a look up on them and saw that they scam people, so I sent a very nice "lawyers letter" to their support inbox, which was suprisingly quick to get a reply. They apologized for the inconvenience and offered me a chance to get the gold, so I replied with a "last chance"

This time, I got a nice 1200g in my account inbox. So I decide to e-mail them back and tell them that I still didn't get any gold, and that I would be filing suit if it was not sent. So after no response, I notice I had mail about an hour later in my characters inbox. I check it and there was another 1200 gold.

Now they had no way of knowing whether or not I got the gold, so I mailed them back the next day and said that I still didn't get the gold.

They finally replied saying that they sent it twice. I demanded to get the gold face to face in game to ensure that I get the gold. So as im playing, a lvl 1 warrior whispers me with a name that looks like they slammed their hand on the keyboard (hasdfhio) and says he has my gold. So I meet up in Stormwind and he gives me 1500g.

So in all, I made a nice 3900g from these douchbags. Well on my way for a flying epic now!

201 days ago by Mike [send email]
%$#^!%$# Swagvault screwed me over! i ordered 100k gold for guild wars and it was delivered. But then i received an message from Arena net saying that the gold belongs to them. So i got my gold taken away and i asked them for a refund and they said no. So i threatened to advertise that there company is a fraud and they didn't seem to care.

192 days ago by Christopher [send email]

Ordered a CD-key for Burning Crusade from Wowgold-USA same owner as Swagvault,
below is a chat transcript from my 50 minute chat with them, said 30 minutes on the website for delivery of CD-Keys, I waited 6 hours, searched around and found this website. eventually they gave me the Key, but look what I went through to receive it.

Christopher Allen: Order # *******. Was told Email was sent over an hour ago with CD-KEY in it. would like to know where it is?

You are now speaking with Beatrice of MMO Services.

Beatrice: Welcome to our website ^_^

Christopher Allen: hello.

Beatrice: ********* World of Warcraft - USA Aegwynn - Alliance 1X Games - World Of Warcraft Expansion: Burning Crusade - USA **************** right?

Christopher Allen: Correct.

Beatrice: could you check your email ?

Christopher Allen: just did, nothing.

Beatrice: wait a moment

Christopher Allen: was told it was sent over an hour ago, it's been more than a moment.

Beatrice: i am sorry for the trouble

Beatrice: i will check it for you

Beatrice: this email address ***********@comcast.net is right ?

Christopher Allen: correct

Beatrice: k

Christopher Allen: your website says 30 minutes, it's been 5 hours now, I expect either the cd-key, or a refund in the next 7 hours, or I will dispute the charge with paypal for running a fraudulent business

Beatrice: i am sorry sir we have sent the cd key to you but i dont konw why you havent got it

Beatrice: so plz give me some mins to check it for you

Christopher Allen: you do that. the email address is confirmed, and I ALWAYS receive email instantly as it is sent, there is never more than a 5 minute delay.

Beatrice: we have sent again could you check again ?

Christopher Allen: nothing

Beatrice: get the email ?

Christopher Allen: no

Beatrice: wait

Christopher Allen: why not give the cd-key over the chat? or the phone?

Beatrice: not

Beatrice: its no safe sir

Christopher Allen: I find that hard to believe

Christopher Allen: you called to confirm the order

Beatrice: yes

Christopher Allen: how is email safer than phone then?

Beatrice: its our rules sir

Beatrice: sorry for your trouble

Christopher Allen: I keep hearing that, in fact since the last time I talked to you, I did a little bit of researching, seems like I am not the only person to ever experience problems with you, or your other domains such as Swagvault, seems like there are alot of complaints, all very similar to mine, as I said earlier, I expect a refund or the cd-key in the email within the next 7 hours, or I will pursue a refund through paypal.

Beatrice: sorry

Christopher Allen: Okay, if there is not a refund, or an email containing a working CD-Key for World of Warcraft: The Burning Crusade, in my Email box by 5PM Eastern, action will be taken. I do not take kindly to being defrauded of my hard earned money. Especially when I could go and get the exact same product from a completely legitimate business such as Wallmart, EB Games, Bestbuy, etc. for the same or lesser price.

Beatrice: sorry Christopher could you use *******@comcast.net this email send us an email ?

Beatrice: then we will reply you

Beatrice: ok

Christopher Allen: what is your email address?

Beatrice: gamecodes@wowgold-usa.com

Beatrice: thank you

Christopher Allen: Email Sent.

Beatrice: k

Christopher Allen: Well? I sent you email almost 10 minutes ago

Beatrice: sorry Christopher our guys are too busy today plz give me some mins thank you

Beatrice: we havent receive your email sir

Beatrice: could you send it again >'

Christopher Allen: Sent again.

Beatrice: k

Beatrice: sorry for your trouble

Beatrice: ok got it

Beatrice: and we have reply it

Beatrice: could you check it ?

Christopher Allen: no reply.

Beatrice: i am sorry could you change another email ?

Christopher Allen: ***********@yahoo.com

Beatrice: 1 moment

Beatrice: could you give me your address and your phone number again ?

Christopher Allen: *******************************************************************

Beatrice: ok thank you

Beatrice: i have asked our manager i will give you the cd key here :)

Beatrice: Cd Key Code: *****************************(Gave Real CD-Key)

Beatrice: sorry for your trouble

Beatrice: got it ?

Christopher Allen: Yes, Thank you.

Beatrice: : )

Beatrice: enjoy your time sir

Christopher Allen: have a nice day.

Beatrice: you too : )

Beatrice: bye

154 days ago by Ig2t.com [send email]
yah..i agree welcome to my website at http://www.ig2t.com

131 days ago by Rob [send email]
Ordered a WoW time card off this site, sent email pretty fast and a picture labeled 1.. This picture showed a null code & then blanked... don't bother with this site.

86 days ago by Karina [send email]

I bought gold from them and the said 30mins I would get it, turned around and said sorry we have none yet they kept promising that they would sent it...2 days later they said they lost the order, and other 2 days went by and the send can you send more money in order to get refund...SWAG VAULT are a bunch of Chinese japans es rip off thieves... do not trust them as far as I can through the Chinese bastards

78 days ago by Oliver Scully [send email]