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Performance Health USA Complaints - Green tea ripoff!

Review all Performance Health USA complaints

Performance Health USA
Posted: 2008-03-18 by Lynn Yagley [send email]
Green tea ripoff!
Complaint Rating: 95 % with 21 votes
Company information:
Performance Health USA
429 Eckford Dr
Troy, Michigan
United States
Phone: 248 619 3234

This product was advertised as seen on Oprah -- 3.95 for s/h and you can cancel at any time. However, they are charging you $79.95 for 60 bills (30 day supply) and there is no phone number to call to cancel this.
Comments United States E-Shopping
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More Performance Health USA complaints
Performance Health USA - taking money out of my account. when I told them not too.
Performance Health USA - unauthorized charge
Performance Health USA - Sent & charged to me shipment not ordered
Performance Health USA - I was sent products with giving my permission to charge my credit care!
Performance Health USA - Returned item and no refund. Also charged credit card without authorization.
Performance Health USA - Bad service
Performance Health USA - Did not order product
Performance Health USA - GREEN TEA CAPSULES
Performance Health USA - Charged larger amount than was told
Performance Health USA - I want my money back

Comments

139 days ago by Joseph Ugwu [send email]
Why does Performance Health ship unsolicited medications to people who don't need or ask for them? That 's what I'm going through right now. And the company does not leave a phone # one can call to complain. It's fraudulent and smacks of downright dishonesty.
137 days ago by Joe Ugwu [send email]
Do the fraudsters at Performance Health USA read these comments? When will they become tired of sending me unsolicited medications? I pray that God forgives each one of them as they persevere in this fraudulent business.
125 days ago by Marie [send email]
This is a money making racket! According to Sue, with whom I spoke at 1-888-289-8740, you have 10 days to cancel after receiving your trial supply. After 10 days, they automatically ship your first 30 day supply @ $75.00 and your credit card is billed. I was told, my 30 day supply was shipped on 7/27, and that when I receive it, I have until 8/15 to return it for a full refund. She canceled the "membership" and gave me a cancellation number.

Guess I learned the hard way to ALWAYS read the terms and conditions!!
123 days ago by Frank [send email]
charges on my debit card without my approval
i am cancelling my card and reporting to the states atty general office and the BBB
117 days ago by Kirk W. Jones [send email]
I spoke with someone who apparently works for Performance Health USA and she stated that she would send me a paper that would permit me to return the bottle of Acai Capsules free, as I did not want to purchase 60 capsules of $74.95. It was interesting the they decided "on their own" to reduce the price by 73% to $19.99. Anyway, I lost the 800 number at which I called Performance and I have yet to receive the email with the paper to permit return of the product. Does anyone know the telephone number for Performance Health USA and if so please send it to me. Thanks. Kirk
79 days ago by Talina Veliz [send email]
I have reported Performance Health LLC to the better business beuruea. I had to cancel my credit card and get a new one issued. This has caused me financil difficulty because I have automatic bill pay and now I have to cancel all that and pay the surcharges I would nornmally not have to pay. This should be a lesson for us all. Read the fine print and the Terms and conditions before you buy or get trail offers!
I can only imagine how much money they have scammed off people. I found 368 complaints and at $79.26 per person that comes up to $29, 167.68 they have made off this scam alone, not to mention the other ones for Gree tea and COlon CLeanse they offer.
79 days ago by Anna [send email]
I was charged for something I did not even authorized. $79.76 to be exact. I called the number that was on my account and and all it tells you is you have a 45 min wait and then they hang up on you. If anyone knows how to stop this please help!!! I see everyone is talking about Green Tea Pills this is not Green tea, this was for Pure AcaiBerry, so beware it is for all kinds of pills. I have never even heard of these pills before. Who knows what they are. SO BEWARE of the SCAMS!!!
78 days ago by Rosalie Talbert [send email]
.I am experiencing the same charges all of you are' What I have done was BLOCKED MY CREDIT CARD.
NOW''t is in the hands of the COMPLAINT DEPT.

THAT HAVE BILL ME FOR OVER $200.00. I AM GOING TO BBB AND FILE A COMPLAINT.
NEXT
I paid my credit card for ALL PURCHASES I MADE. LEAVING ONLY PURCHASES FROM THEIR CO.NOW THEY CAN NOT CHARGE ANYMORE.
OH! I HAVE NOT OPENED ANY OF THE PILLS
zoeyrosalie@yahoo.com
I for got' when I tried to unsubscribe they SAY' YOUR EMAIL IS NOT IN OUR SYSTEM
77 days ago by Rosalie Talbert [send email]
.I am experiencing the same charges all of you are' What I have done was BLOCKED MY CREDIT CARD.
NOW''t is in the hands of the COMPLAINT DEPT.

THAT HAVE BILL ME FOR OVER $200.00. I AM GOING TO BBB AND FILE A COMPLAINT.
NEXT
I paid my credit card for ALL PURCHASES I MADE. LEAVING ONLY PURCHASES FROM THEIR CO.NOW THEY CAN NOT CHARGE ANYMORE.
OH! I HAVE NOT OPENED ANY OF THE PILLS
zoeyrosalie@yahoo.com
I for got' when I tried to unsubscribe they SAY' YOUR EMAIL IS NOT IN OUR SYSTEM




I was thinking, if we all wrote to OPARH LETTING HER KNOW HOW HER PITCHER IS BEING USED TO LURE US IN THIS SCAM, MAYBE HER LEGAL TEAM WILL LOOK INTO THESE PEOPLE ARE USING HER NAME IN THEIR Scam of you can really write letters, let me know if this is a good idea & if we can write such a letter?
74 days ago by Celest Dragon [send email]
HOW DO I CANCEL? DOES ANYONE KNOW?
71 days ago by Rosalie Talbert [send email]
cancel by way of your credit card, GET A NEW # tell them it is FRUAD, GET A NEW NO. AND THEY WILL GET YOUR MONEY BACK.
68 days ago by Pat Cruz [send email]
I also ordered Acai sample for $1.87, only to receive 60 more
pills two weeks later which I never ordered. Called 1-888-289-8740 and was told I had a certain amount of time to
send back to get a refund. I did this on 9/3/08, and as of
9/17/08 customer service says they did not receive it yet!
Claim their mail room is backlogged (probably all those
unordered bottles being returned). When you go on the
original e-mail which solicits the cheap sample, way down
in tiny print is the real deal - when you click on you find
out they're sending you a full order in ten days, and signing
you up for a newsletter which costs money, too! You have
to unsubscribe on-line from both individually. I'm calling
again today to see if my package (sent first class mail) was
received yet. The advice from someone's comments I read
is good - send back registered or certified where these creeps
have to sign. The best part was after I unsubscribed to both
newsletter and another monthly order - I got an e-mail from
them telling me I could now purchase this same Acai (60)
pills for $19.99. WHAT A SCAM AND A RIP OFF.
65 days ago by Roberto Robles [send email]
i disagree with this cause i have been trying to cancel my order and i cant get anyone to help all the tell me we dont have you down that you order any thing... and i have the ******* BOTTLE on my hand. so they send me to all this other and no one can help me ...STOP! WHAT CAN WE DO
46 days ago by John Doe [send email]
how can I get my money back
45 days ago by Support [send email]
We appreciate forums such as Complaints Board that allow for customers of all products to vent or state their beliefs concerning a given product. We look at it as a great opportunity for us to share our vision and see it only as a positive. We understand your issue and acknowledge there have been others who have shared your same frustration. We recognize we are not perfect, but we are always seeking perfection.

We would like to take a moment and outline our whole marketing concept and emphasize it is very clearly outlined in our Terms and Conditions and made readily available and we actually require persons to verify it has been read BEFORE one chooses to take our sample. We offer a tremendously healthy product, in a trial size, at a greatly reduced price, in order to allow more people an opportunity to try our healthy product that would otherwise never had had the chance. In doing so, our intent is that when an individual tries our sample, they can make a decision as to whether or not they would like to continue to receive the product on a monthly basis. If they like the product, they do nothing and the product continues to come each month. If they choose they no longer want the product, no problem, all they have to do is go to the web address on the bottle (www.gohelpnow.com) and simply cancel the product. This usually takes less than 5 minutes.

We strive to do everything possible to make the product cancellation experience as easy and fast as possible for our customers. In the spirit of good customer relations, we have created a specific avenue for all who wish to give their feedback directly to us by visiting our Customer Support website and clicking on the "We Want to Hear From You" button. We hope this helps to clarify any misconceptions and invite any and all to visit our Customer Support website (www.gohelpnow.com), available 24/7/365 a week, for more information.
38 days ago by Sharon [send email]
Try this number - although -877-478-6375 I called them asked to be reimbursed and they said yes then kept sending the product and charging my card. The sample product that I ordered was the Acai Berries
and they charged me $74.95!!! for 30 capsules. I just called my cc company and reported fraud and they changed my card number and are investigating which frees me from the charges. These people ought to be put in jail.
32 days ago by Support [send email]
We appreciate forums such as Complaints Board that allow for customers of all products to vent or state their beliefs concerning a given product. We look at it as a great opportunity for us to share our vision and see it only as a positive. We understand your issue and acknowledge there have been others who have shared your same frustration. We recognize we are not perfect, but we are always seeking perfection.

We would like to take a moment and outline our whole marketing concept and emphasize it is very clearly outlined in our Terms and Conditions and made readily available and we actually require persons to verify it has been read BEFORE one chooses to take our sample. We offer a tremendously healthy product, in a trial size, at a greatly reduced price, in order to allow more people an opportunity to try our healthy product that would otherwise never had had the chance. In doing so, our intent is that when an individual tries our sample, they can make a decision as to whether or not they would like to continue to receive the product on a monthly basis. If they like the product, they do nothing and the product continues to come each month. If they choose they no longer want the product, no problem, all they have to do is go to the web address on the bottle (www.gohelpnow.com) and simply cancel the product . This usually takes less than 5 minutes.

Our Returns Policy allows for 30 days from the time of sample ship date to return the product for a full refund.

We strive to do everything possible to make the product cancellation or product return experience as easy and fast as possible for our customers. In the spirit of good customer relations, we have created a specific avenue for all who wish to give their feedback directly to us by visiting our Customer Support website and clicking on the "We Want to Hear From You" button. We hope this helps to clarify any misconceptions and invite any and all to visit our Customer Support website (www.gohelpnow.com), available 24/7/365 a week, for more information.

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