Complaint Rating:

I am very disappointed by the service offered by Airtel and the worst is that no body is there to listen, all gives you the false statements.

I took my postpaid connection (9810374456) three month back. last month My phone got disconnected with out any prior notice. I talked to customer service guys they told me that it was due to some technical problem and they were forwarding my problem to technical department and within 4 hrs my connection will be restored. But even after 10 days I didn't heard anything from them. Meanwhile I talked to customer care guys for few more times and all the time they gave same false reason. Finally I went to One of there franchise at East of kailash. The staff were so irresponsible there that for half an hrs they didn't listen my problem and when I shouted on them one of them came and finally listen my problem. There I came to know that I have crossed my credit limit, which was actually a new thing for me because this basic thing was not told by there executive who come to start my new connection. They told me that pay the bill amount and connection will be restore within 4 hrs. Anyhow I paid the full bill amount and it has been more than a week since I paid the bill my connection is still not connected. I talked to customer care yesterday at 6 pm to ABHISHEK there Customer care guy he also told me that my connection will be restore with in 4 hrs which is eventually still not connected. This is the worst king of service offered by AIRTEL, now I am already took new connection of reliance and no more interested in AIRTEL.