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I purchased a 52" RCA HDTV in 2004 and just yesterday, when I went to turn it on the screen would not come up. There is no sound or picture, I have tried all the options in the owner's manual, but still nothing. I called the customer service team at RCA, but got now where. I informed the rep what the situation was, after she had gone thru all the procedures with out any success, she referred me to an "authorized" repair service in my area. I asked if RCA was going to cover the house call or the repair. She said that since my warranty was over I had to pay out of pocket. It was as if my TV was designed to shut down as soon as my warranty hit its expiration date! Which was 2 months ago. This has never happened before. I have not called the repair people, but come on, the price will be outrageous, we all know that! I think that this is nonsense, i believe that a manufacturer should stand by their product and guarantee the product to work past its expiration date. I would like to get some feedback about this situation.
My RCA D52W14 HDTV 52" lasted 3 years, it is doing the same thing. Light comes on and off 3 times, then nothing. I have an older tv that has worked for over 10 years. I am going to purchase a different brand HDTV and never buy RCA again.
This same thing has been happening on my RCA D52W20, the power light blinks 3 times and than nothing. 6e8b5this tv is only 2 years old! I just Called Circuit city where I bought it and they told me it would be $150 to come out and look at near $500 for the part and another $100 to come out and install it. WTF. The old tv in my parents house is still working and they have had it since the 80's.
Same problem here. Watching show and it goes off. turn button on, power lights up for a few seconds and shuts off. bought 11/05. Also gave me authorized service personel and will be 120.00 just to look at it. never will buy rca again.
paying $1, 600 for a tv and it only lasted about 3yrs is no good.. if there is a class ation count me in also ... my rca hdtv power lite turns on and off 3 times then stays off. no screen comes on... if i do this over and over about 15 times tv will come on and work till the next time i turn it on...has'nt rca been making projection tv' s a long time to fix these problems ? and i do not even dare call a repair service knowing the price to fix it is around $500 bucks ...i think there is a lot of toxic waste due to throwing away tv' s, for a part that probably costs very little to fix and keep ... i sum what fix all my things, so now i guess i have to learn how to be a tv repiar man also...
Same here. Won't turn on. Called repair shop, they said it would cost 600-800. We got this t.v. in January of 2005. What a scam.
Our warranty just expired on our 52" RCA HDTV and now, when I try to turn the tv on, the light comes on, then flashes, and nothing happens. I read another complaint about a burned out bulb dripping on the mother board and the cost to repair it! Who has an extra $500 laying around to repair something that was supposed to be of good quality? If there truly is a class action suit, count me in and let me know! This just isn't right...
I too have a 52' HDTV from RCA that just went out. There were sparks in the back and something caught on fire. We called RCA and they were not very helpful and emphatically advised us that we were out of warranty (basically they might as well have said tough luck). How do I find out about this class action suit? Any help would be greatly appreciated! I have only had this TV for a little over 2 years.
We too bought this RCA 52" tv in December of 2004. In January of 2005 the tv went out. After talking with RCA customer service they agreed to cover the tv under warranty, because it was only out of warranty by a month (our tv only had a 1 yr warranty). The repair man came and a bulb (or something) had exploded and dripped on the mother board and shorted it out. He said if I were to have to pay, it would have been in excess of $500 to get it fixed. ONE YEAR later the tv went out AGAIN. Knowing there's nothing RCA is going to do we went ahead and purchased a new tv. When the company we bought the new tv from came to deliver, he told us that there's a class action suit on those tv's and I need to check into it.