Complaint Rating:

I’ve recently filed a complaint against 3Web/CIA with the Better Business Bureau. Despite the fact that I closed my long distance and internet accounts with them over a year and a half ago, they’re still taking unauthorized debits from my bank account. They’ve completely denied any wrongdoing, and have gotten contradictory responses from their customer service people. One email I received said my account was in fact closed and that the debits would stop. That was 8 months ago, and they still haven’t stopped (well, they will now because I ended up closing my bank account because of this!)

This is a horrible company to deal with - STAY AWAY!