Complaint Rating:

Company information:
WWWMYGRANTSITENET
California
United States

PLEASE READ THIS...IT WILL HELP YOU!!!

I ordered a CD for $2.29 and then was charged $39.95 a week later. I immediately came online to find out the bad news...i was duped.

I came across this message board and realized that hindsight is 20/20 and I should have checked them out BEFORE forking over my credit card info.

The bad news is the site does state the charges and if you were lucky enough to get the "FREE BONUS GIFT" listed at the bottom of the page you will also get hitwith a $72.21 charge from Google Tresure Chest!

Whoopie!

During my 16 minute on hold wait for customer service I decided to ask why I was being charged the $39.95, what am I getting for the money...turns out you get access to a search database of actual government grants which can be seen for free at www.grants.gov

Since I wasn't getting my money back I told her I would keep the service for the month and check it out.

Once she found out I was not a hostile she offered to cancel the "affiliate services" I was inadvertently signed up for...funny thing is I didn't even know they were responsible for the Google Treasure Chest she just wanted to help me out since I decided to keep their service. She even offered to lower the monthly fee of $39.95 for me!

I know you're upset but the bottom line is the fine print is just under the really large SUBMIT button and it states you will be charged for the monthly fees. Just like everything else in life...this offer was too good to be true.

Hurry up and call 1-877-495-1145 to cancel they charge on the 2nd of the month.

You can also go to www.grantmembersite.com and see what you're paying for!!!

If you want to see the fine print then "google" wwwmygrantsitenet and click to the 2nd page...You will see the actual order page listed, NOW look for the fine print and have your "DOH" moment!
Just in case you're lazy like me - Here are the terms from the site:

Terms and Disclosures. By clicking "Submit", I am ordering the Grant Master CD™ and trial membership for $1.14 S&H, after the seven day trial I will be charged $39.95 plus a processing fee of $1.25 a month thereafter if I do not cancel. I also agree to the fourteen day and twenty-one day bonus trials to Search Market Members™ and Network Agenda™ for $7.95 a month and $9.95 a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy / Terms and Conditions. Charges will appear on credit/debit statements as "www.mygrantsite.net". For questions, call 1-877-495-1145. Customer service hours are now available 24 hours a day