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CIC Triple Advantage Complaints - Unauthorized charges!

Review all CIC Triple Advantage complaints

CIC Triple Advantage
Posted: 2007-01-06 by Vicki Lynn Nellis [send email]
Unauthorized charges!
Complaint Rating: 96 % with 222 votes
I thought i was signing up for a free credit report and now for 3 months they have been charging my bank account almost $20.00. I do not use it and feel I should get my money back. I cannot even find a phone number or even a contact me or an e-mail. I do not have the money for it and I do not even use it. Like i said i thought i was getting my one time free credit report.

Beware!
Comments United States Unauthorized Charges
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More CIC Triple Advantage complaints
CIC Triple Advantage - Fraud charges
CIC Triple Advantage - Did not request this service
CIC Triple Advantage - Unauthorized Monthly Charges
CIC Triple Advantage - Unauthorized $12.95 monthly charge
CIC Triple Advantage - CHARGING ME FOR SERVICE I DON'T USE NEVER ASKED FOR
CIC Triple Advantage - Unwanted service; fee not clearly revealed
CIC Triple Advantage - Unauthorized charges
CIC Triple Advantage - Money being pulled out without my acknowledgment
CIC Triple Advantage - Charges to my account of $12.95 each
CIC Triple Advantage - Unauthorized billing

Comments

541 days ago by Sarah [send email]
Anyone that "signs up for a FREE credit report online", and enters their credit card information... then does not read the fine print before checking the "I Agree" box, then complains when they get charges on their credit card is an IDIOT!!! If you read the fine print you would know why they were asking for your credit card information for something that's "free" in the first place. You would have read that if you do not call to cancel within a certain period of time you would be charged. I do not work for this company, but I have used their services. When I no longer wanted the services I called to cancel with no problem at all. I just get really annoyed at the general stupidity of the American public. Read the fine print if you are going to be sending your credit card information via the internet to a company advertising something for free. If you don't and then get charged, that is your own fault.
539 days ago by Michelle G [send email]
My bank gave me the phone number to dispute the change for these idiots... Here it is to final a complaint: Cic Triple Advantage located in Ca. 877-481-6825.
538 days ago by Edward Cartwright [send email]
In April 2007, I went on line to request a free credit report.I, in no way requested membership, only a free credit report. For the past 2 months, CIC TRIPLE Advantage HAS deducted 12.95 from my visa account, without authorization.
538 days ago by Michael M [send email]
Freecreditreport.com is a scam. To the person who asked why someone would enter their credit card information on a web site that is supposed to give you a free credit report: How else would you expect someone to look up your credit score... without providing them your credit information?

I called to cancel and they did agree to cancel me. I let them know I never signed up for anything for which I had to pay and they pulled the 'old fine print game on me. Why didn't I receive an invoice from them then? For every single purchase I have ever made, whether in person or through the Internet, I have received an invoice or receipt. I never received an invoice or receipt showing my charges to CIC Triple Advantage. The only way I noticed it was through my credit card statement.

To be honest I didn't even try to get my money back through them, that seems like it would be impossible. The person on the line was a schister/scammer/scum. She wouldn't cancel me - it was worse than cancelling AOL. I said 4 times can I cancel through you or do I need to talk to someone else? I also said 4 times, I'm not interested in credit scores I just need to cancel. In fact, I used the word "cancel" 15 times during the 7 minute conversation. At the end I asked if I would receive confirmation of the cancellation in writing and they said they would email it within 2 hours.

So, I am thinking of reporting the charges as fraudulent. However, I am applying for a mortgage right now so I will wait until after I get approval for that in case it could negatively affect my credit score in some way. I am definitely going to report them to the state attorney, however.
537 days ago by Christopher M. Bellew [send email]
CIC is deducting money from my personal account. I have never authorized this company to take such actions nor has anyone in my household. I have called several time to this company only to get the run around. I spoke with a representative who stated that no further actions would take place. This was two months ago, and to date money is still being taken from my account.
537 days ago by Rachel Brown [send email]
I fully agree to every complaint / comment made. Some where some people are getting rich by scamming money from others accounts! It's sick, and what's more sick is that these companies are supposed to help protect you from fraud! They steal all your money so there is nothing left for anyone else to steal, thats' how they protect your money. They take it!!! Some one needs to stop these people. you would think with all these different complaints they would be shut down by now! Makes you wonder who's really behind it all!!!
536 days ago by Carrie Silverhorn [send email]
I never logged onto any website and I still have an automatic withdrawal. It is impossible to speak to a representative over the phone.
533 days ago by Albert Laffler [send email]
Several charges against my checking account made by Direct withdrawal were made without authorization or services rendered. These were supposed payments made for a membership to Free Credit Reports.com. Services and membership have reportedly been canceled after I contacted the company representative, but it seems I'm out the the money regardless. What concerns me is that I discontinued the initial inquiry on line after I realized that this was not a "free" service and did not finalize the survey. Nonetheless, the survey was finalized without my knowledge, and the following charges insued. I understand that the information I provided at the beginning of the survey was given with my full knowledge, but I also discontinued the survey when questions of membership were being asked of me. That to my understanding was not an agreement to join.
531 days ago by Lula Mcclellan [send email]
I am another victim. Thanks for the advice. Maybe now I can get the charges stopped.
531 days ago by Lula Mcclellan [send email]
How can this company keep doing this to people?
530 days ago by Jennifer Rayhill [send email]
Free report became a charge. Called today 5-2-07 and asked to cancel service and remove charge, and started checking the web on this company. Very concerned of what I found.
527 days ago by Buzz Clancy [send email]
CIC Triple Advantage/ Experian is in the business of scamming it's customers with bogus "Free Credit Reports". In reality they charge your Credit card an on-going fee of $12.95 every month after your first free report. This is done in hopes you will not discover the charge for a few months. I hope all that have been scammed will contact their local news groups in hopes of exposing their devious tactics... Buzz
527 days ago by Kathie Janowich [send email]
For the past YEAR I have tried unsuccessfully to get this CIC Triple advantage charge of 12.95 from being debited from my account.

I have sent e-mails and telephoned nothing seems to work. I have asked my credit card company to not authorize the charges - but they continue to appear on my statement each month.

Not sure what else I can do!
525 days ago by Donald [send email]
Same as the rest. I went on line for a free credit report, and it has probably cost me a couple hundred dollars. I too have never been notified of any major changes on my credit report, nor have I been contacted by the company to notify me of a thirty day trial or of any service. I have been trying to figure out what this charge was for quite some time. I feel that I have not received any service for the money charged, and that this company is using fraudulent behavior to trap consumers into a free report.
525 days ago by Tony Mangabat [send email]
This happened to me once before with these guys, but I hoped that they cleaned up their act. They didn't. A free trial is a free trial, not an excuse to nickel and dime in order to create a revenue stream.

My advice, just don't use this company. Your bank can run a credit report for you better without the hassel. This is just a bad business period. Can't wait for them to go out of business and to have a class action suit filed against them.
523 days ago by Jason Emery [send email]
I have received 4 charges for $12.95 every month for something I have not approved. My bank has credited it back to me on one occasion and is now questioning these purchases. The latest charge was on 5/2/07 and created an overdraft on my account of $35.00.
522 days ago by Miguel A. Rodriguez [send email]
I been wondering for a while where my money was going to until i finally had time to call and cancel this payment. I am in the military and finding this scam out is not a good thing at all. No where when i checked my credit report was there a charge on that subscription...
521 days ago by Daniel Kelly [send email]
Cic Triple Advantage has been charging me 45.80 a month for credit monitoring that I didn't want. I have tried calling the back to get a contact number to try to resolve the issue, but no luck. I have tried to find contact number to call or an address to write to, to get this problem solved, but nothing has helped.
520 days ago by Ken [send email]
I just got charged 12.95 for a free credit report. F*CKERS!
514 days ago by Danielle [send email]
The phone number is: 877-481-6825

I am trying to get through to them on the phone right now, but we'll see where that gets me.

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