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Complaints on "360 Share Pro"

360 Share Pro

Posted: 2007-01-05 by Carol Livengood [send email]

Download doesn't work

Complaint Rating:

I have tried to contact this company informing them of numerous problems with there application. The only way to contact them is by email but unfortunately I can't do that because it says there is an open ticket... Yet on my side it shows closed. I want to get my money back for a service that is not usable. Please give me any assistance you can... An address... Phone number... Email address... Anything to help. Thanks!

Comments

United States

Online Scams

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More complaints on "360 Share Pro"

360 Share Pro - Fraud and cheating!

360 Share Pro - This stuff should be illegal

360 Share Pro - Online rip offs!

360 Share Pro - Non operating file share software!

360 Share Pro - Fraud

360 Share Pro - Skins

360 Share Pro - Poor program!

360 Share Pro - To 360 share complainers

360 Share Pro - Got to talk to a person there!

360 Share Pro - Poor quality product!

Comments

365 days ago by Irving Young [send email]

I followed the step on this link and 360 share is now working with the Vista O/S:

I had this same problem. I was a 'lifetime' member to 360 Share and it worked fine. I have recently been directed to 360 Share Pro and instructed to download it. When I did so, it wouldn't open up. Nothing. I followed the 'help' directions and submitted a request ticket to receive help. I was instructed to remove ALL Java from my computer and given

http://www.musicformembers.com/downloads/jre-1_5_0_10-windows-i586-p-s.exe

as a link to obtain the new Java download. After restarting my computer, I downloaded the new Java exe program and everything worked fine. I hope this helps some of you, as it was frustrating for me to go through the process, but it worked. Good luck.

362 days ago by Sammy Kutfiend [send email]
To weeks ago I had to do a system restore on my PC. When I tried to restore 360 Share Pro, it would not let me login using my user-name, password or e-mail. So I called their customer service (1866-240-2481. they explain the problem, sent me the 360 Share Pro installation/User guide, After installing the 360 Share Pro, Once again, I'm able to down load my music and videos

362 days ago by Angelo Di Biagio [send email]
Joined and paid for life membership, now i cannot even get into the sight. big rip off. how do we protect ourselves and how do we charge these rip offs? Any ideas? Thanks

360 days ago by Linda Muck [send email]

If we all stick together on this issue, I believe there are ways of either forcing share pro to refund our money or force them to provide the service they promised. I know I signed up for a lifetime membership and that is what I expect or a full refund. There needs to be one person to represent all of us, any volunteers? Or if I think I can get anywhere with this problem I don't have a problem with representing everyone who got screwed by this so called company. If I can do this I may need some info from each of you and some cooperation. I may even try the BBB and the FTC and anyone else I can that may be able to help. I've also used the Attorney Generals office here in Ohio as well. I usually get what I want when I know I'm in the right.

357 days ago by Peter Harrold [send email]
I purchased a lifetime membership after six months I bought a new pc and tried to get another download. I was told my membership had run out and I would have to buy it again. They are nothing but a pack of Turkeys (c----).

356 days ago by Marlene Lariviere [send email]
I can't seem it download any music. I can use the music already downloaded only.

356 days ago by Keith Scarrott [send email]
Bloody crap its a total waste i will be seeing 360 pro share in court if my money is not returned next week customer support is totally useless leave well alone please.

355 days ago by Ethan Carlino [send email]
So much for honesty on line I also paid for the life time 360 only to find no downloading capabilities at all awesome share pro way to scam americas paying class

354 days ago by Juan Carlos Villa Jaramillo [send email]
This company is a Fraud. It just stopped working. Anybody responds to your claims. Do not buy this software at all.

354 days ago by Melvin Carter [send email]

I've contacted 360 share pro at this number 1-888-846-9591! I've been having the same issues as everyone on this list. After talking to customer service, they told me to go to control panel, make sure the program shows up, it should be the first one on the list. Next, scroll down to the "J" and look to see what the latest installed version of the runtime java program is. If you have version 6, the latest 360 is not compatible with it. You can easily remove that and continue with version 5 to avoid having to contact them or simply give them a call. Select option 2 when you do get through. It's also probably a good idea to update your info with them because i couldn't remember what my user name, or email address was that I'd originally signed up with. Hopefully this helps because i was pretty pissed off for a while and now we're up and running. They also avoid putting their contact number on the site due to folks who don't even have an account fraudulently calling to get opened. Once you update your info with them, it shouldn't be a problem anymore.

352 days ago by Ben [send email]
I can't get ahold of them.

352 days ago by Sarah [send email]
I still can't get it to work.

351 days ago by Jamie Farr [send email]

When is this problem going to be sorted, I've had 360 for about a month and it was fine, a couple of times it would freeze because of there being to much information, but other than that it was fine now all sudden it doesn't work, why the hell doesn't it work, why, why, why is it that it doesn't work and you ain't fixing it, you made it and obviously you broke it so fix it otherwise i want my money back and I'll download from someone else.

351 days ago by Ryan Millspaugh [send email]
Man! I had trouble with mine as well. After a week of messing with it and trying to contact them I gave up. I just got back on and attempted it again. It still did not work and I just found this page. I am happy to know what's going on but it is pretty obvious I am screwed based on all of the comments. Not happy!

351 days ago by Ian [send email]

So... let me get this straight. You're all shocked that you got ripped off by a site who is building their business model around the idea of stealing music? Seems like there are a lot of people running around the internet, credit card in hand, having no idea what the hell they're doing. Like Matt Green on page one who apparently thinks that this is the support board for 360 share since he's asking for them to email him his new password.

Bottom line? You all got what you deserved. Go buy your damn music like an honest person.

351 days ago by Deb [send email]

HERE'S HOW TO FIX YOUR 360 SHARE PROGRAM

To all our Members:

We apologize if you are experiencing difficulties connecting. We wish to reassure you that this is a generalized problem for all our customers and that our team of specialists is working diligently to provide you with a solution.

By following the steps below, you will be able to fix your software and resume regular usage. Please read very carefully.

1. Press and hold the “CTRL” and “ALT” keys. Then press the “Delete” key, which will bring Windows Task Manager window.

2. Then click the Windows Task Manager, click on the “Processes” tab and if there is a “java.exe”, select it, and then click on the “End Process” button. If you don't see "java.exe" simply close this task manager and start following this instruction from Step 3.

Once you click on "End Process" button, a warning message will appear. Click on "Yes" button to terminate.

3. Go to “Start” and then choose “run”.

4. In the text box, type in “control panel” and press “ok”.

5. Then double-click on the “add or remove programs” icon.

6. After the list populates, click on 360Share Pro and click on the “change or remove” button. This will uninstall 360Share Pro. Follow the uninstall instructions.

If the program name still appears in the list after removing 360Share Pro, repeat this step again to ensure that 360Share Pro disappears from the Add or Remove Programs list.

7. Then go to the “My Computer” icon on your desktop OR click on "Start" button and click on My Computer.

8. Double-click on Local Disk C: (This is your main hard drive) OR HP_Pavilion C: OR Presario C:

9. Double-click on the “Program Files” folder. If you see a folder called “360Share Pro”, please right-click on it and choose “delete”. If you don't see "360Share Pro", move to the next step.

10. Go to the “My Computer” icon on your desktop OR click on "Start" button and click on My Computer.

11. Double-click on Local Disk C: (This is your main hard drive) OR HP_Pavilion C: OR Presario C:

12. Double-click on the "Documents and Settings" folder.

13. Now double click on the folder that says "Your Name" OR "Owner" OR "Administrator". If you see .360 Share and/or .360 Share Pro folders, please remove them.

14. Now you need to re-install 360Share Pro from the following link: http://www.themusicsmembersarea.com/downloads/installpro.exe

If you have completed all these steps correctly, you should be able to connect once again. Otherwise, you will receive the following error message.

If you receive this error message, you need to follow these steps again VERY CAREFULLY.

349 days ago by Danielle Robertson [send email]
I paid AUS$47 for the download today. The website indicated that i could download 2007 powerpoint. My download will not open. I will talk to my bank regarding the credit card fraud. Every bank has a credit card fraud team. This may be the only way to get your money back.

345 days ago by Isabella Flick [send email]
I have paid for this product and it won't start up waisted money on this sh*t product

343 days ago by Cliff Fisher [send email]
I have the same complaint, my 360 share pro no longer works after buying a lifetime membership and there is no way available for us to get support help or customer service anymore either. If anyone knows how to overcome this problem please advise.

343 days ago by James Daugherty [send email]
I think they should have a class action suit against the company, the owners and the manager. If you read the fine print, it states you could a refund if the company doesn't uphold it's practice to serve the customers.