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360 Share Pro Complaints - Download doesn't work

Review all 360 Share Pro complaints

360 Share Pro

Posted: 2007-01-05 by Carol Livengood [send email]
Download doesn't work
Complaint Rating:  89 % with 340 votes
I have tried to contact this company informing them of numerous problems with there application. The only way to contact them is by email but unfortunately I can't do that because it says there is an open ticket... Yet on my side it shows closed. I want to get my money back for a service that is not usable. Please give me any assistance you can... An address... Phone number... Email address... Anything to help. Thanks!
Comments United States Online Scams
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Comments

278 days ago by Hans Olby [send email]
I bought a membership to this 360 Share about a year ago, but I never use it so please cancel it immediately!!!
277 days ago by Vanessa Mcdaniel [send email]
I recently purchased a lifetime membership, for 360 share, and am not able to use it, or contact them .Furthermore, they added other items in on my credit card that I did not want, all total 61.00.
If anyone gets info on this scam...PLEASE let me know.
Tha
272 days ago by Jason [send email]
i have been using 360 share for about 18mths now and never had ne problems. if your having a problem make sure that you r using the right program update for JAVA as 360 share does not work with the later versions of JAVA . i sent the people an email saying mine was not working and they said it was to do with the version of java that i was using i replaced java and i havent had a problem since.
271 days ago by David Royston [send email]
I too paid for a lifetime and it has lasted two weeks. I have tried to contact via e-mail , but when you login it states expired or not recognised . This company is obviously dodgy. Could you give me an advice what can I do to get a refund ?
270 days ago by Darrell [send email]
I'm highly pi***d, I also bought the lifetime contract and now my service no longer works.
270 days ago by Desi Barmore [send email]
I BROUGHT 360 SHARE PRO SEVERAL MONTHS AND IT WAS WORKING JUST FINE BUT NOW IT'S NOT SO I ERASED IT FROM MY COMPUTER.I THINK THE PROBLEM WAS JAVA RUNTIME,OR SOMETING TO DO WITH MY PROXY SETTINGS OR SERVER.I WAS HAPPY WITH THIS PRODUCT AND WOULD LIKE TO RESTORE IT TO NORMAL. THANKS ,DESI.
269 days ago by Laurie Chaney [send email]
360 is a joke! It is ripping people off and no one is doing anything about it!
267 days ago by Derrick L. Cooper [send email]
I used this company also, it worked for a 6 months, but now it has stopped all of a sudden. And furthermore i can't reach technical support to complain.
265 days ago by Rob [send email]
The Customer service is the same as Techinal service with 360 share pro. They are the same people with no capacity to to resolver problems. I have sent 10 complaints in the last month and they have not resolved them. I say we all ban together and find a lawyer who will fight for all of us and sue the snot out of lime wire.
This will teach companies to have better Customer service and stand behind their product.

I am trying to download Smallville the TV series and every file I down load has Disk Problems?

I have reinstalled share pro 2xs in the last month and still get the same problem.
265 days ago by Scott Sibley [send email]
I have had 360 Share Pro for over 2 years now and have never had a problem with it. The platform runs off JAVA. In order for the program to run, or even start for that matter, you must have JAVA downloaded. Its very simple. Download and keep JAVA updated and you should NEVER have a problem with it.

Hope this helps.
258 days ago by Rosemary Meyer [send email]
HAVING PAID IN EXCESS OF £6O TO PRO SHARE SOME MONTHS AGO, I HAVE MANAGED TO UPLOAD SOME l6 SINGLES INTO THE LIBRARY. NO INDICATION WHATSOEVER AS TO HOW TO DOWNLOAD THEM ON TO A CD, WHICH WAS THE REASON FOR BUYING 36O SHARE, I NOW FIND I CANNOT EVEN GET INTO PRO SHARE ANYMORE. HOW SAD IS THIS??
258 days ago by Roland Mallows [send email]
After my computer crash I could not get 360 share on my computer. I had paid for 360 pro,when I tried to reinstall off the net I could not. No "contact us" was visible anywhere. I have now lost my money.
257 days ago by Mike Mack [send email]
You are all spot on. This company is a rip off and so is their other organization - Lime Wire. Can you believe I bought a subscription for my 82 year old mum, who loves the internet. The scum took my $57 and gave a 7 day money back guarantee. Their product do not work and I emailed their support line and they promise to get back to you within 24 hours. All I can say is that I hope the owners die soon.

My suggestion is that we all lobby our credit card providers to blacklist this company. This will focus their mind. I live in Australia FYI.
257 days ago by Steph Skel [send email]
This company is NOT a rip off.. I have been using my 360 download constantly after I purchased my lifetime membership over 1 yr ago. There was a time it stopped working, but this was due to a problem with an update, I only had to uninstall the program and then reinstall it and I had no additional problems. Been downloading stuff constantly.

As with all internet order forms, you must be very very careful before you click submit. The thing gives you a total amount to be billed to your card on the right side of the screen. On the previous screen, in addition to the $26.98 Lifetime membership cost, there are monthly charges for customer service, and then another one for $10 for something, on the same page that asks for credit info and gives you a total on the right side, there is another click box for spyware software, check that off, and you will only be billed the $26.98.. people need to get there act together and learn how to use their computers!
252 days ago by Wilbert Sullivan [send email]
I WANT MY 360 SHARE PRO FIXED OR MY MONEY BACK TIM YOU PROMISE ME THAT EVERY THING WOULD WORK FINE AND NOW I CAN NOT GET CONNECTED TO 360 SHARE PRO WHAT IS THE PROBABLE PLEASE LET ME NO SO I CAN EITHER DELETE IT AND GO ON TO SOMETHING ELSE .

WILBERT
252 days ago by Misty Rager [send email]
I am having the same problem. I haven't been able to access mine either. If anyone finds out how to contact this company please email me and let me know also. Thank You!
247 days ago by Linda E Adams [send email]
I will be switching to a new notebook, how do I change from one computer to another? I can't seem to find any registration numbers for my membership. I've had it for several years now. Will it work correctly with the new Vista Platform, what about the Jave Script error? Can I just download and put my EM address in and reinstall or how is this done? Can I just transfer my music by using a jump drive? I generally use my ipod as the player anyhow?
246 days ago by Taylor Flavell [send email]
Hi,

I am from New Zealand and my 360 Share app does not work either after a couple of months. I love my music and I am frustrated that i can not download music any more after paying a life time membership. I would like to know why it does not work any more and how can i get my money back. Do you know of any other sites i can get a music downloaded from?

Thank You,
Taylor.
244 days ago by Jennifer Lewis [send email]
Is it occurring to ANYONE here that this website is a scam? Like an idiot I ignored my Norton warning that this site had no certificate and I paid for it. In the end, after I submitted payment I realized that they had tacked on an extra $14.88 to my total. As I started looking for customer service link to fix this, unable to locate one, it finally dawned on me that there was a serious issue here. Then I noticed that there was not a single actual 360Share smiley face logo anywhere on the website and I started to panic. At that point, I called my bank and cancelled the transaction AND my credit card- just to be on the safe side. I then immediately ran a Norton full computer scan on my brand new computer and found a virus. I had to restore my computer to get rid of it. Hopefully others will read this warning before they get a headache from this too.
237 days ago by Jolene [send email]
I had 360 for over a year.. I bought into the life time bull too.. and when i need it to work it F**KS up.. what the hell!!

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