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BSM Grant Search Complaints - Charge 39.95 to my debit card!

Review all BSM Grant Search complaints

BSM Grant Search

Posted: 2007-11-26 by Stephen Campbell [send email]
Charge 39.95 to my debit card!
Complaint Rating:  97 % with 62 votes
I was suppose to get a cd in the mail. It never showed up. I have been on the web site once. I didn't want the service after I was on the site. I got money deducted over the long Thanksgiving Weekend. I would like my money put back in my checking account. I am sure that I won't so business with you ever again. Some pretty shoddy business practices. I am not pleased at all. If I have over draft charges, BSM Grant Search is going to pay them too.
Comments United States Unauthorized Charges
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Comments

194 days ago by Amy Ibrahim [send email]
These people ripped me off too. The # listed on my Credit Card statement was Bogus. Thank God I found this site! It wasn't hard though...the first Google hit. Obviously there are some shady practices going on with this business. The 866-396-5694 # worked. After an argument they issued the refund. Then had the audacity to try to sell me more crap!

Some authorities should be involved in this - somehow.
192 days ago by Rharris [send email]
I agree with above!!
I did "buy" the CD. I did NOT use it.
All of a sudden I get a $39.95 charge.
I called the 866-396-5694 number and talked to India.
I told them to reverse the charge and was given a confirmation number.. we will see if they do it.
I am going to report this "scam" to my Representive etc.
186 days ago by Michelle Torrey [send email]
I also was a victim, only I didn't notice until after 3 months. I not only was charged 39.99 a month but also 7.95 a month by BSM. Going through my bank was the only way to get my money back.
184 days ago by Joanie Crain [send email]
i just checked my account on-line and thank god i did because i was also scammed and i do not even remember being on the site. much less signing up for a grant. i want my money back that i never even authorized these mother fuckers to take.
181 days ago by Rajan Patel [send email]
This company is scamming people. If you are reading this baord before you buy.. DO NOT BUY because they are liars and will charge your credit card without your permission.
181 days ago by Gail Jackson [send email]
I too was charged for 2 months of $39.95 and $7.95 before it showed on my statement. The number to call is 1-800-685-2713. I called them and the 1st person cancelled the memberships but I needed to speak with a supervisor for refunding. I then spoke with his supervisor. He first said he would refund 1 month. I insisted on full refunds of 2 months. I informed him of the many complains about them on the web and challenged him to prove to me this company wasn't a scam by refunding the whole amount. After asking to have the CEO's name and phone number he agreed to a full refund for me for the 2 months. I then told him I would let you know. After this I will pay alot more attention to those little boxes! Call, be calm but insistent!
180 days ago by Kara [send email]
I never agreed to anything. I got a disk in the mail, but never asked for anything that would have cost 40 bucks. I'm a starving college student, I don't even have gas money to get back to school. I'd really appreciate any immediate help in solving this problem. They're the only deductions on my bank statement that show up without a phone number to call.
180 days ago by Julie Edson [send email]
Oh my gosh, I am so glad to hear that I am not the only one having this same problem every month. Has anyone tried putting a "Stop Payment" on their checking account to stop this? Does it work?
Desperate to get my money back!
178 days ago by Blanca Espinosa [send email]
I WAS VIEWINGMY ACCOUNT AND YOU HAVE NOT PUT MY MONEY BACK. I DID ORDER A PACKET AND NEVER GOT ANYTHING A THNG IN THE MAIL. SO LAGICALLY THAT WOULD CANCEL THE 7 DAY FREE TRIAL I CALLED YOUR 1800 NUMBER TO TALK TO SOMEONE AND SHE ENDED UP HANGING ON ME BECAUSE I TOLD HER TO CANCELLE WHAT EVER AND RETURN MY MONEY BACK. BUT HER HAGNING U P ON ME TELLS ME ALLOT ALSO YOU HAVE OR ARE DOING THIS TO ALLOT OF PEOPLE YOUR WEB IS NOT HONEST. YOU HAVE TAKEN MONEY OUT OF MY ACCOUNT ABOUT 3 OR 4 TIMES I DONT LIKE THIS YOU NEED TO GIVE MY MONEY BACK AND THEN YOU WAITED A FEW MONTHS AND DID IT AGAIN. RETURNE MY MONEY OR IM GOING TO THE BETTER BUSSINESS BEURE AND I AM GOING TO TAKE WHAT EVER ACTION I HAVE TO TAKE TO MAKE YOU KNOWN TO THE AUTHORITIES BECAUSE YOU ARE STEELING TO MUCH MONEY.TAKE CARE OF THIS MATTER IMMIDIATLY. BLANCA ESPINOSA.
176 days ago by Ira Jeffersson [send email]
I must say I was taken by surprise when I noticed that BSM had taken $39.95 out of my account without my knowledge. I was even more angry to learn that my banking establisment could not stop a charge that was pinned as a Point OF Sale(POS). I realized after some reading, that the information concerning the monthly billings was hidden the agreement contract! I found that to be extremly mis-leading. I contacted the BSM customer service and requested that no further charges be taken out of my account .that I wanted my funds placed back into my account like yesterday! I also requested a letter be e-mail to me with the confirmation number and the agreement to no longer use any information that nievely gave over the internet. I received the letter 10mins later and my refund four days later. I never gave the CSR a chance to explain what had happened> I just wanted corrected. We will see what will happed next month!
171 days ago by R C Thornton [send email]
BSM/SBA EXPRESS charged $7.95
On 041408 LAS VEGAS NV Ref Number 3031258443
REF# 24129428106100001360 US2
I did not agree to the third charge of $39.95 charge to my account. $1.00 was for the CD. A second charge of $1.29 and a forth charge of 7.95 all on the same statement. How do I stop these continuing charges? I never installed the CD.
170 days ago by R C Thornton [send email]
I found this on my favorites.
Please Check Your Email
You will be receiving a confirmation e-mail containing your reciept and detailed order information. If you have not yet received this e-mail, please check your junk e-mail box to ensure the message was not accidentally misfiled. If you cannot find your order confirmation e-mail, please contact our customer support staff at 1-800-685-2713 M-F, 9am-9pm, EST. As a reminder, your credit card was processed by "GRANTSEARCHASST". It will appear on your bank statement as two separate charges, one for $1.29 shipping and handling and the second for $1.00 processing

You can download your software now by clicking here.
170 days ago by Rachel [send email]
Yeah, obviously these things have taught me to ALWAYS read the small print, because (while they lead you to believe you're only paying a dollar or so for the CD) it DID say in the terms & conditions that you would be billed monthly.

I just called the number somebody on this thread provided. Thank you very much. When I tried cancelling before there was no real contact info on their website, only an email address for the privacy policy. I wrote to that because it was the only contact I could find. Obviously it didn't work as I saw I'd just been billed again. I had no problems with customer service, though I found it odd it was only referred to as 'customer service' with no company name. Lady was very friendly and gave me the confirmation number. I just hope she cancelled it like she said.
167 days ago by Ginger Slater [send email]
FEB. 25, 08 ORDERED A CD FOR $1.99 FROM BSM/GRANT SEARCH ASST. ON THEIR WEBSITE IT STATES THAT THEY HAVE THE BACKING OF NBC AND FOX NEWS NETWORK LA. SO FOR $1.99 WHO CAN GO WRONG? I MUST BE SLOW I GUESS BECAUSE THEY WERE INTO ME FOR A SUM OF $138.59 BY THE TIME I FIGURED OUT WHAT WAS GOING ON. THERE ARE FOUR COMPANIES THAT ARE HOOKED INTO THIS.
BSM/GRANT SEARCH ASST.: OUT OF NV. 866-370-7270
BSM/SBA EXPRESS: OUT OF NV. 800-986-2640
NETWORK AGENDA: OUT OF UT. 800-418-9320
EVERYDAY LEGAL FORMS: OUT OF UT. 866-519-4353
THE NUMBERS FOR ALL COMPANIES WERE LISTED
ALONG WITH THE CHARGES ON MY BANK STATEMENT
THE CHARGES ON MY ACCOUNT WERE AS FOLLOWS:
2/25 BSM/GRANT $1.99
2/27 BSM/GRANT $1.00
3/05 BSM/GRANT $39.95
3/13 BSM/SBA $7.95
3/19 NETWORK AGENDA $9.95
3/20 EVERYDAY LEGAL FORMS $9.95
4/1 BSM/GRANT $39.95
4/14 BSM/SBA $7.95
4/18 NETWORK AGENDA $9.95
4/20 EVERYDAY LEGAL FORMS $9.95
BECAUSE I WASN'T SURE WHERE ALL THESE CHARGES WERE COMMING FROM, I DID A SEARCH FOR ALL FOUR WEB ADDRESS AND THE ONLY ONE I HAD VISITED WAS THE BSM/GRANT SITE. BY NOW I ALSO PULLED UP EVERYTHING PEOPLE WERE SAYING ABOUT THIS COMPANY. I CALLED BSM/GRANT AND FIRST THEY TOLD ME THEY HAD NO RECORD OF MY NAME, ADDRESS, OR ACCOUNT NUMBER. AFTER GIVING HIM THE FIRST TRANSACTION NUMBER WHERE HIS COMPANY CHARGED MY ACCOUNT HE DECIDED I DIDN'T NEED T GIVE HIM MORE TRANSACTION NUMBERS, HE THEN TOLD ME THAT I HAD SIGNED UP FOR THEIR SERVICE AT THE COST OF $39, 95 PER MONTH WHEN I ORDERED THE CD (WITCH I NEVER GOT, COULD THIS BE WHY HE DIDN'T KNOW MY ADDRESS? ) WHEN I ASKED WHAT SERVICE THEY WERE GIVING ME FOR THIS $39.95 PER MONTH HE WAS VERY UNCLEAR AND AFTER LISTING TO HIM RAMBLE AND SEARCH FOR WORDS I FINELY STATED TO HIM "SO I AM PAYING FOR NOTHING, YOUR COMPANY MUST NOT GIVE A SERVICE OF ANY KIND OR YOU WOULD KNOW WHAT SERVICE YOU GIVE THE PUBLIC FOR THEIR $39.95 PER MONTH" HE HAD NO ANSWER AS TO THE $1.00 FEE BUT TOLD ME I SHOULDN'T WORRY SINCE IT WAS JUST A DOLLAR AND ONLY ONE TIME. ASSUMING THAT BSM/GRANT AND BSM/SBA WERE THE SAME COMPANY (JUST A HUNCH) I ASKED "IF YOU ARE CHARGING ME $39.95 AROUND THE FRST OF THE MONTH FOR MY SERVICE THEN WHAT ARE YOU CHARGING ME $7.95 AROUND THE 13TH OF EVERY MONTH FOR" OH, HE SAID, THAT IS A SERVICE FEE FOR ANOTHER ONE OF OUR COMPANIES! THIS IS A DIFFERNT COMPANY SO YOU HAVE A DIFFRENT FEE FOR IT MONTHLY. THIS IS SOMETHING YOU AGGREED TO PAY WHEN YOU ORDERED THE CD, YOU MUST PAY. I ASKED FOR HOW LONG AND I WAS TOLD UNTILL THE GO OUT OF BUSINESS! I THEN LET HIM KNOW I HAD LOOKED HIM UP ON THE INTERNET AND I KNEW WHAT HE WAS UP TO. HE WAS TO RETURN ALL MONEY THAT WAS TAKEN OUT OF MY ACCOUNT AS OF THAT DAY. AFTER GOING AROUND IN CIRCLES, I TOLD HIM THAT IF HE COULD NOT AUTHORIZE MY REFUND FOR EVERY DIME THEY HAD TAKEN OUT OF MY ACCOUNT, HE HAD BETTER PUT ME ON THE PHONE WITH SOMEONE THAT COULD. HE PUT ME ON HOLD AND CAME BACK WITH FULL DETAILS OF ALL THE CHARGES, INCLUDEING ONES I WAS UNAWARE OF. (I DIDN'T KNOW ALL FOUR COMPANIES WERE TOGETHER AT THIS POINT) HE GAVE ME THE AMOUNTS ALONG WITH FOUR CONFIRMATION NUMBERS, HE DID NOT STATE WHERE HE GOT THE FIGURES FROM, JUST THE AMOUNT AND THE CONFIRMATION NUMBER. (1) $79.99
(2) $15.90 (3) $19.90 (4) $19.90
NOT PUTTING TWO AND TWO TOGETHER, I CALLED NETWORK AGENDA. FIRST I ASKED WHAT SERVICE THE PROVIDED THE PUBLIC AND WHY THEY WERE CHARGIN MY ACCOUNT $9.95 PER MONTH. I WAS TOLD THE MY ACCOUNT HAD JUST BEEN CANCLED AND THEY WERE ISSUEING A REFUND OF $19.90 AND THEY HAD NOTHING ELSE TO SAY TO ME. I WAS TOLD THAT SINCE I NO LONGER HAVE AN ACCOUNT, THEY DO NOT HAVE T ANSWER MY QUESTIONS. FINDING THIS ODD I CALLED EVERYDAY LEGAL FORMS AND GOT THE SAME ANSWER. AS OF TODAY 4/28 THEY HAVE RETURNED THE MONEY STATED ABOVE SO I AM OUT $2.90. I AM GOING TO CALL BACK JUST BECAUSE I DON'T FEEL THEY SHOULD HAVE A DIME OF MY MONEY OR YOURS. I HOPE THIS HAS HELPED SOMEONE. STAND YOUR GROUND AND BY LAW, THEY HAVE TO RETURN THE MONEY. I FEEL THEY KNOW THIS, BUT THEY WON'T RETURN IT TO YOU UNLESS YOU GET UGLY.
O-B-UGLY-ONE
160 days ago by Christy [send email]
Yeah, if you guys read the terms, you would see it in there. I have been a supervisor at a huge bank for years and I see this all the time. They totally screw everyone over and it's total BS, but you really do give them permission to take the money out of your account. Usually when you purchase something online from one these sketchy websites, if you really read the terms and conditions that you agreed to, it says to are signing up for some sort of "membership" and they give you two weeks to call and cancel it before they start charging you. Most people do not read that so they don't call and cancel, and most of us do't always check everything in our accounts so they get away with whatever little money they make until we notice and call and cancel. It's totatl bullshit, but we all give them permission because we are too lazy to read the terms and conditions. So, legally, they are doing nothing wrong. Sucks, but we gotta read the fine print!!
148 days ago by Earnest Brown [send email]
I have been debited several times in the past 2 months from this organization. I've never once received any information in the mail form them. I called the number during regular business hours, and there was never an answer. I had to cancel my account, and my money was never returned. If anyone can help me fight these people it would be greatly appreciated.
141 days ago by Brenda [send email]
I just looked at my charge card...same thing
shows bsm/sba las vegas. 7.95 and 39.95 showing 4 payments and then this month it took 39.95 out again after payment 4 of 4 was paid...But I cancelled this after I accessed the site...And I didn't even know how to find them...Thanks for google.
106 days ago by Carolina Dino [send email]
To the management of everyday legal forms;

I would like to let u know that I'm cancelling my membership, as I spoke to one of the representative of Grant Resource Center, whom I also, cancelled my memebership for the amount of $39.95, please kindly return my $39.95 for I was not truly satisfied to the outcome of your service and I dont want to be deducted again for no reason at all. The representative of Grant Resource center told me, to write an email to your site, as I'm notifying your of office of cancelling my membership, the telephone were also memtion to me, I'm continually calling your office to inform you of my cancellation.

I would greatly appreciate your utmost attention on this matter.
90 days ago by Dave Spaulding [send email]
I am in total agreeance. And I intend to go to the bank today. $39.95 is currently being taken out of my account without my permission. I did however cancel the order immediatly after finding the company was bogus. Still, I can't locate an address or a working phone no# that will do anything fruitful.

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