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AirCel Complaints - Misbehavior of customer representative!

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AirCel

Posted: 2007-01-03 by Shankar Ram [send email]
Misbehavior of customer representative!
Complaint Rating:  64 % with 22 votes
I had been mis billed for calls i had not made. The customer representative: S.A.Bharath Kumar started threatening me when questions was asked and was at his rudest behavior possible. Hope there is a department concerned who can deal with such ruffians in the name of CSRs.
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Comments

150 days ago by Abubuckar [send email]
Hi,

I am using aircel prepaid 1 year card for passed 10 days, my mob no is 9941316281 past 2 days my no is barred from outgoing and incoming calls. But i have submitted all my evidences on the spot when i got the card to the agent.
142 days ago by Ayush Khaitan [send email]
aircel launched an unlimited calling scheme to all networks in west bengal.. however their strategy is clearly unethical on the following grounds..:1
1) calls 2 aircel mobiles are made easily whereas to other networks one is greeted by the message claiming congestion in their networks.. this is maligning the other networks..
2) moreover earlier calls to any cell used to get disconnected after exactly 15 minutes and 1 second.. from today it has begun getting disconnected after just 5 minutes 2 seconds.. and yes.. this is for EVERY call..

clearly aircel has cheated customers who have paid around 500 rs. for a poor network and the inablility to make calls.. i hope something can be done in this regard..

i request people to call up the customer service at 367 from aircel mobiles or 9804012345 to initiate immediate action...
97 days ago by Santhosh [send email]
hi i'm santhosh i want to know the claa details of my mobile number for the month of march, april and may for the year 2006

My no : 9841546906
81 days ago by Priya [send email]
Dear Sir,


I using Airtel number and getting wrong calls from one particular Aircel number +91 9751494089. . He is not telling who is he but just he is disturbing me so many times. He is talking very roughly. I already warned him, I'll take action, but then also he not stopped and continue calling. Please help me to know details about him.


Thanks with Best Regards

Priya
53 days ago by C.poovarasu [send email]
bad words to taking
33 days ago by Leena [send email]
aircel customer care,

i recharged my BSNL mobile in the aircel cellular option on 3rd sep'08 for Rs.110. through ICICI online banking and amount got deducted from my account.When I called up ICICI customer care for this, they said amount has been credited in aircel cellulal account. I have mailed you regarding this before but no reply from you end. let me knw how to proceed. can i get my money back. this is my second mail to you.reply soon before i take legal action.

leena
27 days ago by Natraj.s [send email]
aircell is really a bullshiting network.my no is 9941612066.i have asked for aircell GPRS setting and the customer excutive said a following set of activity tat will activate aircell live.I also fallowed the same but i was shocking to see that only money got detected but i havent received any setting.And again i call the customer care they are telling to do the same and again i loss the same detection of money.Like the same they took only money not giving a paise of service.very pooor aircell.I kindly request the higher official to stop aircell network .Because they are a good scammer.

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