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GE Money Bank Complaints - Cheating customers!

Review all GE Money Bank complaints

GE Money Bank

Posted: 2006-12-13 by Frances Bernay-Cohen [send email]
Cheating customers!
Complaint Rating:  97 % with 233 votes
My promotional purchase (fees for dental service) was to become due on June 6/11/06. On 5/14/06 I had my credit card send an electronic payment for the entire principle of the loan. I have the confirmation number of this transaction. For some unknown reason, which GE Money Bank has refused to explain, this payment was returned to my credit card. Immediately upon the notice of its return, I sent a letter to them asking for the reason for the return of the electronic payment. I have the letter from my credit card company to substantiate this rejection. I then replied with two payments within the specified time. I was overseas at the time, and although I immediately made payment, GE Money Bank did not credit the payments to my account until June 17, 2006. Of course, this made the payment APPEAR to be delinquent. Since then, I have sent at least 9 letters, including documentation, called their toll free number numerous times. Each time I called I was told to put my complaint in writing. Each written response was followed with a form letter asking me to phone their toll free number. One representative suggested that I might FAX the information. I did this TWICE and never received the courtesy of a reply. Meanwhile, the account has been referred to a collection agency and finally to an attorney. The total amount GE claims that I now owe in finance charges and late fees is $2,126.76 ALL IN INTEREST and LATE FEES. Although the federal and state consumer regulations state that the creditor must answer written complaints within a specified time, this has yet to be done.
Comments United States Business & Finances
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Comments

180 days ago by Sagar [send email]
To

Quality Manager

Compliance Manager

GE MONEY Intergrity and Compliance Officer

Customer Service Senior Manager

And Collections Issue and Resolution Manager



Hi All,

I worked with GECIS during the time of Tiger, where the values, intergrity and customer first were etched on rock, I am not sure if this still followed by ONE of your Senior Manager "Mr. SURAJ MISHRA" (phone# 09966400258, 040-64577493) from Collection Team based at Hyderabad - INDIA. He behaved very rudely on the phone call with me on last friday (11th April, 2008).



His tone of words and voice and language was very abusive. He did not ask me what was the issue. Or seeked any clarification for what I have said. And started his blurt of stupid words which did not make any sense. I was flabbergasted on why a Man at his stature would stoop to such a low level. He should first seek clarification from me. Instead he took a call from Kelvin (his associate) and started abusing me. Incidentaly Kelvin the assoicate never told me that he is transfering the call to Mr. Suraj Mishra a Sr. Manager. The Sr. Manager - Suraj Mishra with his dehydrated thoughts and constipation of commonsense, started a slavo of hell fire from his bitter mouth. He threatens I should not use any references. Which I never did. I never refered any one. All I said was I spoke to some in GeMoney but there was no help can you please assist me. Saying this is incorrect. Please tell me?



Ok, please ask Mr. Mishra, is it his prerogative to say that he can remove another Assistant Manager from the job with GEMONEY, simply because I stated that I met that person few days back but there is no help from the concerned Assistant Manager, thus can anyone please assist. I said on the call I beg please help me to close the account. Instead of this he threatens that he can play spoil sport with another person career in GEMONEY. IS MR. SURAJ MISHRA SO POWERFUL. HOW DARE HE UTTER SUCH WORDS.

WHO IS MR.SURAJ MISHRA 'S MANAGER. WHO ARE HIS VP OR AVP OR SDO INCHARGE. ARE YOU PEOPLE SO THICKSKINNED, CAN'T YOU CONTROL MANAGER FROM UTTERING SUCH WORDS CUSS WORDS AGAIN.

HE THREATEN IF I DID NOT LISTEN TO HIM AND SETTLE THE ACCOUNT FOR Rs. 25, 000 (i had asked for Rs. 20, 000 settlement) he can move account to recovery and ensure that I faced music that is unbearble for me in future. what the heck he means. I am not coward to fall down to such threats, even fly by night operators never use such curse words, but this is GEMONEY, WHAT CAN I SAY MORE.



I am very disturbed by his words and behavior and such people should be stripped of their positions. And people who recruited him and promoted should be questioned.



All I called was to settle my account for good and was doing pesuvasive negotiations to have better deal. i came to close the account. Mr. Kelvin (assoicate with ge moeny) and Mr. Suraj Mishra had made me understand the hard way that human beings who owe money should be treated with contempt and abused like cattle.

I ask Mr.Suraj, what sin i have done that you were shouting at me literally like a mad dog. are you human?



My GE CASH CARD# 4211 8920 1468 9951.



Sir/Madam - I do not to be harrassed by your managers. My Managers at GECIS in hyderabad were very cool and smart, they never abused me. Now I am your customer you can not do this to me. AT LEAST WITH RESPECT TO GE VALUES WHICH ARE TIME TESTED OVER YEARS ONE SHOULD PLEASE ADHERE, IF AT LEAST AS FELLOW HUMAN PLEASE BE COURTEOUS BECAUSE NOT ALL HUMANS ARE CHEATERS, NOT ALL ARE TERRORISTS AND NOT ALL WILL TAKE ABUSES LYING DOWN.



Thank you for YOUR patience.

hope god give guidance to Mr.Suraj Mishra.





Regards

Sagar

09966221580
178 days ago by Linda Stevens [send email]
GE Money Bank has been cheating me on my credit card. My credit limit is $275. I have recently paid $75.00 on the balance, making it NOW $193. I have called the customer service number, and they say that my available credit is 0!!! How can that be?!! I am sorry, but !93 subtracted from 275 DOES NOT EQUAL 0!!! Did the people even graduate from the second grade????? Can they not add!!! And what about my $75 dollar payment?? Wouldn't that mean that I would have at least $75 available?????????
This is a piece of CRAP!!!
167 days ago by Keith [send email]
GE Money Bank
PO Box 960061
Orlando, Florida 32896-0061
866-396-8254

For all the complaints listed above. I feel that lawsuits are in order, that is if you have all the paperwork, all the documentation, take them to court and also contact the BBB. The politicians that we have elected are suppose to protect us from this filth, the credit card companies do everything in their power to make sure that at least one of your payments will be late. They do this so as to increase your interest rate and charge you outragious fees, write your congressmen and senators.
162 days ago by Gary Bruce Evett [send email]
been online at ward to buy c.d.radio but it so high for me this 107.95 my name is gary bruce evett 10021n.e.12st midwast city oklahoma 73130
162 days ago by Suzi [send email]
I don't see anyone stating they double-checked or ACTUALLY read their contract before signing up. Most of the time if they just take a moment to contact the company, appropriately, many of the issues and misunderstandings could be avoided.
The world is not like "instant Martians" where you just add water and POOF solution happens-larger companies have more procedure built in, which can make it smoother and sometimes causes delays.
Also, the nastier you are to another human at the end of the line-may that negative attitude you apparently are broadcasting come back at you tenfold! No there is not an excuse for a rude interaction with customer service at any level, but there is no excuse for behaving with less understanding and humanity than you would in a face to face exchange. Go ahead and be a hostile demanding caller and every call will be notated for the totally insensitive and uncooperative nature you present and each associate that reads it will be instantly on the defense towards an awful individual that obviously cannot be pleased without being told exactly what they want-WAKE UP! The world does NOT work that way. Pay your bills on time and within contraints of your agreements and get a life.
159 days ago by Kathy [send email]
I absolutely hate ge money bank. I applied for the gap credit card back in october. they said " if you apply for the card u receive a 20 % discount on the purhase) I gave them all my information and even showed the cashier my drivers license #
months had passed by and I never received a credit card or a bill. I thought it was odd but didn't think anything of it. in February I started receiving phone calls everyday . they never left messages. I called back the number and gave them my information ...such as phone number, name..etc.. ..the stupid customer reps at ge money bank kept saying " "well, you owe us 123.00 on this account. and I questioned them...I asked them " what do I owe you for ?" and they said " for the items you purchased in october at the gap. I told them " I never received a bill or credit card.. the customer rep just replied "I will send this to our complaint & resolution dept. " they still kept harrasing me. I ran my credit score and sure enough it was on there. I kept calling ge money bank and gave them my information ..they had a hard time trying to locate my account #. I gave them everything and said " this account doesn't exist...etc... I kept going back and forth with these guys. Finally, a customer rep said " well, I have your address in north carolina... " I told them ..I have never lived in north carolina... always lived in texas and my driver's license has always been tx DL. I told them I refuse to pay the 123.00 . It was an error on their part. they reduced the bill to 71.00 .. I disputed the score with the credit bureau. I told the customer rep that i wanted the credit card cancelled. I got a notice a week ago sayin my account is opened and they had lowered my credit limit to 200.00. because I had too many deliquent accounts open.( I have a car loan and student loan that are not deliquent . .
I'm also upset because they never cancelled my credit card like I requested . they said that they would go ahead and cancel it. Now, I have to send a letter to equifax stating that tthere are no deliquent accounts . hopefully, my credit score will be better after this. GE Money bank is a nightmare and I have learned never ever to sign up for anything in the store.
148 days ago by Thomas Hayes [send email]
I am a co signer for a vet bill and the payment was late twice. I was never contacted to that and then ended up with delinquency payments on my credit report. I have tried to settle this with GE MOney but I get no response. I even am willing to pay the whole bill off if they will take off my delinquencies they put on.
I should have been notified to make any corrections.
148 days ago by Vickie Briscoe [send email]
GE MOney Bank sent a credit card I applied to the wrong address-which they deny. My statements were going to this address also. By the time they called I owed $50.00 In late fees. I paid the amount of the purchase I had made but refused to pay thelate fees because I never got any statements or even the credit card. The very first person I talked to admitted they were sending the statements to the wrong address. Everyone after that denied it. They called me 4 and 5 times a day for months. I kept refusing to pay late fees I felt I did not owe. They have single handedly ruined my credit. I had a spotless record for 30 years. I finally ended up paying around $150.00 in late fees that I still say I did not owe because they were too stupid to send the statements to my address. MY credit is still ruined even though I paid them. The fact that everyone except the first person I talked to denied they were sending things to the wrong address tells me that they are crooked or they have no idea what they're doing.
147 days ago by L Sabinas [send email]
I refused to give them my SS #because the states in terms, they will share all information provided to them with other companies unless you submit in writting, on there form, to opt out. This form will be mailed to you on request after your application is processed. When I called, they explained all this to me. I did not give them my SS # By the time I could opt out they would have sold it many times over. I paid cash for my item.
From Our Government
"Commercial sale of SSNs. A major concern is the sale of SSNs over the Internet by information brokers. “As long as criminals can buy a list of names and SSNs through an Internet auction, we will continue to be plagued by the consequences, ” the Social Security Administration’s inspector general noted. (Testimony before the Subcommittee on Social Security of the House Committee on Ways and Means, July 10, 2003, http://waysandmeans.house.gov/hearings.asp?formmode=view&id=655 ) In recent years, most information brokers have curtailed the practice of selling SSNs. "
146 days ago by Wil [send email]
Like many others, my experience with GE Money Bank is nightmarish! I took advantage of a 12 month - no payment/no interest financing on a home entertainment system from Tweeter. We made regular voluntary payments, working the balance down so that the final "balloon" would be minimal. Well, due to starnge but true circumstances, we missed that last payment by 8 days.
I expected finance charges to be applied, and they were - $3500 on an $11, 000 purchase for one year! I filed an appeal and was called by a GE Money Bank employee, whose Name and ID# I recorded. He was actually somewhat sympathetic, and offered me a settlemnet in full for 50% of the charges. I accepted and paid that amount.
My mistake - I never received the offer in writing. Didn't think I needed it since I had his name and ID and I made the payment. Surely he would have documented the offer somewhere in the computer system or files.
Well, as yo can now guess, GEMB refuses to acknowledge the existance of the settelment offer, so they have called, their outsourced collection agents have called, etc., demanding the other 50%, plus additional finance charges. I have given the facts to at least 10 people, filled out thier dispuye form 3 times, etc. Nobody will take any action - I guess I am headed towards court. I am afraid I will lose because I trusted that when they make a settlement offer, they document it. But maybe they don't. And then they harass you and sue you for more money.
146 days ago by Richard Rutherford [send email]
We are experiencing all of the problems associated with GE Moneybank that I have read on this site. The issue is interest
due in arrears on a television purchased at Tweeter. Apparently, this problem is widespread and is approaching fraud.
We are in the litigation phase at this point and would appreciate any information from former litigants that have prevailed over GE Moneybank. This case is to be turned over to NJ Consumer Affairs so we'll wait for the outcome.
143 days ago by Robert Richardson [send email]
GE Money Bank doesn't send out statements to me just late fees. I guess this is what they do. IS there somebody we can talk to other than a lawyer about a class action suit?
135 days ago by Beth Bogard [send email]
Please, Please nobody should ever get loans, credit cards etc. from this company. They are HORRIBLE.
I had a Sam's Club card and when we moved overseas I cancelled it. I received the confirmation letter from the bank stating they had cancelled my account. The VERY NEXT MONTH the card (which is supposed to be cancelled) was charged the Sam's membership fee. I sent them copies of the letter along with the bill and said to please cancel this bill the account was closed.
Well needless to say I went back and forth with them for months!
Finally they stopped billing me.
Well guess what, we also have excellent credit and now we are in the process of getting loans for a house because we are moving back home (USA). We have to explain to the bank why we had a Sam's club account overdue by 150 days!!! They didn't clear the debt.
I want to sue these assholes!!!
134 days ago by Bogard [send email]
We are military currently stationed overseas about to return to US and have applied for home loan only to see that have credit account delinquent 150 days past due on Sam's Card account that my husband and I personally closed at Sam's club in June 2006 due to no Sam's club at our overseas duty station. We subsequently received GE Money Bank credit card balance of $40.00 for annual Sam's Club dues and immediately sent the bill back stating we had closed the account already. Within 2 months we sent a letter dated 9/29/2006 stating that we would like our account closed (again). We finally received a letter confirming closure of the account and that Equifax, Experian, TransUnion and Innovis were notified "...to let them know you have decided to close this account." on December 1, 2006. We subsequently received another bill on December 20, 2006 with a $40 balance, in addition Jan 2007, and again Feb 2007 all three bills being sent back with a copy of the December 1, 2006 letter. We subsequently received no further bills.
Fast forward to May 2008, we are applying for home loan upon return to US and this shows up on our loan preapproval as 150 days past due for the annual Sam's Club fee. To add insult to injury, after calling from overseas, I had to demand to keep moving up the chain finally getting to a manager explaining that I am prepared to give GE Money Bank no more than 2 weeks to rectify this as it is costing me 0.25% on a 30 year home loan, and I am about to leave here in the next 2 weeks, and cannot afford this being lost in a paper loop. I specifically requested that I have someone answer my questions as to why I even need to dispute this in that I already have a letter from GE Money Band stating they have caneled my account. The answer was "either pay the $40.00 or write a letter to dispute. I requested a phone number of a company customer service representative, a number to apply for employment, an internet site to contact for customer complaints, and inquired on how they monitor themselves for quality control, all with the same answer among 3 different persons"...we cannot/or don't have access to that information..." I informed the manager that I am prepared to take legal action immediately upon return to the US in the next couple of weeks if I am not assured this will be rectified in the next 15 days. I also pointed out that suggesting that I pay $40.00 to clear this credit is a form of extortion. I also asked if the call was being recorded (as was my hope) and it was stated that it was, by one representative and the manager. Finally, the manager asked my to call Monday, as he would call "... his dispute manager and would see how he could help due to my upcoming moving circumstances. It is early AM here now SAT, it remains to be seen what kind of answer I get in 72 hours, if I can even get hold of this manager again.

Of note, after much prodding by me to the second representative, I asked what is the expected turn around time for me if I send a letter of dispute, and to no surprise the first 3 times I asked, it was "...it depends, they need to process and investigate it..." Finally, I got her to give me a time in days and she stated that I would receive a notice within 30 days. (Unacceptable in my case, which is what prompted me to request the manager above).

If there is anyone else out there with similar circumstance, I have informed GE Money Bank representatives that I am willing to take legal action if they do not take this opportunity to fix this problem in a timely manner (2 weeks).

By the way, for Suzy above, I do have a life, and do pay my bills on time, and do treat people with dignity and respect until I am given an obvious run around, treated with disrespect and no empathy nor accountability when I have documentation proving the wrongdoing of this company, as do many of the persons above. I deal with extremely demanding and litiginous persons every day in my profession, and you seem to be a little too sensitive to the persons/this company who are perpetuating poor customer service and hidden agendas. I am sure that if you are doing good work at your job, you will have less demanding customers and I pray that you are not one that will easily play tit for tat when dealing with an unruly customer. Remember, we are the customers and the customer is always right! At least that's how I treat those in my workplace, no matter how unruly they are.

Please excuse any typos, it's late here in the Far East.
131 days ago by Jackie [send email]
In March of 2008 I went to Banana Republic to make a purchase, given the price for clothing I had easily accumulated a large bill, the sales associate informed me that by opening a Banana Republic Visa card issued by GE Money Bank I would save 20%. Now I typically don’t go for offers like this but I like Banana Republic and I fully intended to pay the card off in full as soon as the statement was received. Now in April my statement comes and I go online make a payment on April 11, 2008. To confirm payment had gone through I called the following week to check my account status and according to the recording “payment was received April 11th 2008 for $527.04”.

Now for the fun part….. About three weeks later I start receiving phone calls from the collections department notifying me that my payment didn’t go through and that I now owe $590.04. Turns out I must have enter the account number incorrectly but rather then notify me of the error they post on all the website account phone service and next months statement that a payment was made on April 11th 2008 for 527.04. So I call a number of individuals so that I can get to the bottom of this I am transferred from department to department and each one offering no assistance other then to tell me that I am past due on payment and that I owe then $590.04. Finally fed up with GE Moneys Goons I call the customer service representative directly with Banana Republic I explain to him the situation and he waves the late fee but unfortunately not the return check fee so I agree to pay my balance in full and the return check fee over the phone with him for a total of $556.04. On May 6th 2008, the check is cashed and I was able to see payment and a copy of the cashed check on my bank account.

So at this point I am happy to be done with it But boy was I wrong…. Apparently this was just the beginning. About two weeks after this I receive a phone call from GE moneys collections department informing me that I payment is past due and that I currently owe $91 dollars for this months billing period. I explain to Sarah the collections agent that the payment was made on the phone and cashed by GE Money on May 6th 2008. She notified me that my payment was credited to someone else’s account and that she would take care of it. She also told me to call back the following Tuesday to confirm adjustment had been made. When I called the following week I was notified that it would take 14 days to make the changes and that my file was marked under review. On Sunday June 1st 2008 I was once again contact by my dear friends from GE moneys collections department that payment was past due that they have no record of any payment being made (which if I call for account information it is still saying my April 11th payment went through) and that my balance is now $492.04. So my first question to this individual was if my originally bill was for $527.04 and I never made a payment how is it that my balance is now less then the original bill???? I think I defiantly caught them off guard with that question because she had no idea how to respond and put me on hold at which point I wait for 20 minutes before I hung up. I called back a little bit later and was finally allowed to speak with a manager who apparently sees where the payment was made but unfortunately couldn’t make any changes; I would have to contact another department who doesn’t work on the weekends.

Which brings me to today…. June 2nd 2008, on my way into work a lovely women (AKA the spawn of Satan ) contacted me from collection to inform me that I owe payment and to ask if I am ready to pay, I went through the play by play of the past two months when I was met with “ you owe $492.04” so I asked her the questions that has been plaguing me…. If I didn’t make a payment how is my current balance less then the original
??? The Einstein that she was replied “you just said they credited your account” so at this point I realized I was better off talking to a rock so I requested a manager and I was denied that request. She informed me that “obviously all I do is request a manager and then never pay my bill”. She then told me I need to mail or fax her proof of payment, something I would be happy to do you would think she would the correct fax number or at lest the correct number I could call back to confirm the fax was received; but that would make sense but in fact she gave me two numbers that do not exist. I called again and got in touch with yet another manager who gave me her direct fax number but when I call to speak with her regarding the account and the received fax I am told that she is to lunch well she has been to lunch for about the past 3 hours and my account still hasn’t been correctly updated. Grrrrrrr does anyone now what steps I can no take????
128 days ago by Cnm [send email]
I had a similar problem to the ones mentioned here. I was assessed fees, then when I tried to correct my account I was put on hold for half an hour then hung up on numerous times, tried to speak with a supervisor and was told I couldn't, asked for the person's name that I was speaking to (when I finally did get a live voice) and was refused, threatened, etc. Is there any kind of class action suit against GE Money? Has anyone sued individually? I paid the money I owed, but would rather go to court than pay GE Money a cent that I don't owe them.
124 days ago by Raquel [send email]
Something has to be done. I just paid off my entire balance today and they charged me twice for the same invoice. i cant reach anyon and this would be four weeks prior to the expiration of the promotion. I dont know how rescind the second thousand dollar charge because I made the charge with my debit card and I cant get anyone to answer the customer service line. Corporations continue to prey upon individuals. I think we get together and file a claim. There simply too many complaints of foul play on this e-board.
122 days ago by John F Graham [send email]
GE Money Bank
P.O. Box 981404
EL Paso, TX 79998-1404 Please direct any inquiries concerning this notice to the creditor whose name and address is located in the upper left hand corner. Requests for a copy of your credit report should be sent to the credit reporting agency listed in the bottom portion of this notice. If no agency is listed, a credit report was not utilized in making this decision.

JOHN GRAHAM
29 BASSWOOD DR
MOUNT NEBO, WV 26679 WL 05

REQUEST FOR CREDIT FROM: WAL-MART INTERNET 06/11/2008

GE Money Bank has received your request for credit from the program named above. Regretfully, your request cannot be approved at this time.


A. EQUAL CREDIT OPPORTUNITY ACT NOTIFICATION
1.
In reaching this decision, your request was judgmentally reviewed and denied for the following reason(s):

UNABLE TO VERIFY IDENTITY OF APPLICANT



2.
In evaluating your request, a credit scoring system was used that meets the detailed standards for such systems set out in the regulation implementing the provisions of the Federal Equal Credit Opportunity Act. This system assign a point value to various items of information which, taken together, have been demonstrated to predict the statistical probability that a consumer will pay in accordance with the terms of the transaction requested. The points obtained for each factor or characteristic considered by the scoring system were added together and you did not achieve the approval score assigned by the system. Since each category scored by the system contributed to the total score, no individual factor was solely responsible for your score being less than the approved score. Nevertheless, the factor(s) where you did not score well compared with other consumers have been determined and these factor(s) were:



The fact that a consumer does not achieve the minimum approval score required by the system does not constitute an adverse reflection on the consumer, but only represents our experience, on an overall statistically basis, with the various factors scored by the system.


B. FAIR CREDIT REPORTING ACT NOTIFICATION
1.
If checked here, information contained in a credit bureau report from a consumer reporting agency was relied on in whole or in part in reaching the decision indicated above. In accordance with the Fair Credit Reporting Act, the following disclosure of the name and address of each credit reporting agency furnishing a credit report in this instance is given below. This agency (agencies) did not make the decision in this instance and is unable to provide you with the specific reason(s) for our action.
T.U. CONSUMER RELATIONS
2 BALDWIN PLACE, PO BOX 1000
CHESTER, PA 19022
800-888-4213








(If more than one agency is disclosed herein and if box A2 box is completed, the reason(s) shown in that box are based on the report provided by the first listed agency.)

2.
If checked here, information from an outside source other than a consumer credit reporting agency was relied on in whole or in part in reaching our decision. The nature of this information is shown in box A1 above.

The sponsor of the program named above may wish to make other arrangements to process your transaction and may contact you accordingly.

SEE REVERSE SIDE FOR IMPORTANT INFORMATION SINCERELY,
CREDIT MANAGER
GE Money Bank

ALL PERSONS TO WHOM THIS LETTER IS ADDRESSED
***** IMPORTANT NOTE PLEASE READ ****
Please direct any inquiries concerning this notice to the creditor whose name and address is located in the upper left hand corner of the reverse side. Requests for a copy of your credit report should be sent to the credit reporting agency listed on the reverse side, bottom portion of this notice. If no agency is listed, a credit report was not utilized in making this decision.

The Federal Equal Credit Opportunity Act prohibits creditors from discriminating against credit applicants on the basis of race, color, religion, national origin, sex, marital status, age (provided the applicant has the capacity to enter into a binding contract), because all or part of the applicant's income derives from any public assistance program or because the applicant has in good faith exercised any right under the Consumer Credit Protection Act.

The federal agency that administers compliance with this law concerning this creditor (GE Money Bank) is Office of Thrift Supervision, Chicago Regional Office, One South Wacker Drive, Suite 2000, Chicago, Illinois 60606.

The federal agency that administers compliance with this law concerning this creditor (GE Capital Financial, Inc.) is the Regional Director, Federal Deposit Insurance Corporation, Credit Card Center, 2345 Grand Ave, Suite 100, Kansas City, Missouri 64108.

The federal agency that administers compliance with this law concerning this creditor (GE Capital Corporation) is the Regional Director, Federal Trade Commission, Equal Credit Opportunity, Washington DC 20580.

Under the federal Fair Credit Reporting Act, if a consumer reporting agency or agencies is identified in this letter, you have the right (i) to obtain, within 60 days from your receipt of this letter, a free copy of a consumer report on you from the identified agency or agencies and (ii) to dispute the accuracy or completeness of any information on you in a consumer report furnished by the consumer reporting agency or agencies.

OHIO RESIDENTS: The Ohio laws against discrimination require that all creditors make credit equally available to all credit worthy customers and that credit reporting agencies maintain separate credit histories on each individual upon request. The Ohio Civil Rights Commission administers compliance with this law
I have a credit score of 787- ONLY USE 2% OF AVAILABLE- NEVER LATE, ASSETS OF OVER 500, 000
121 days ago by Drw [send email]
I too have been screwed by GE Money Bank to the tune of $2500. I noticed that someone on this forum posted an address in Kettering OH. Does anyone know where the customer service is handled? For $2500, I won't bother with the phone hassle. I would rather drive there and air my grievances personally. I also would be interested in a class action suite. Also, anytime anyone receives a posted paid envelope from these butt sucks, Say, in an application for a credit card, please send it back taped to a brick.
95 days ago by Cdv [send email]
I bought a motorcycle and it was financed thru GEMB. The loan was for only $7, 000 and have been payingmotr than the minumum payment. Well after my deployment overseas and paying on it for over two years. I find out I have still $6, 200 left to pay and they have been tacking on a $140.00 finance charge and all I can get is this lousy automated service. If a class action suit will get this settled then count me in. I work to hard for my money just pay for their mistakes.

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