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DVDDonkey.com Complaints - Order never received!

Review all DVDDonkey.com complaints

DVDDonkey.com

Posted: 2007-09-27 by Samantha [send email]

Order never received!

Complaint Rating:

Company information:
DVDDonkey.com
Australia
www.DVDDonkey.com

I have ordered from dvddonkey.com and I think they are originally another website that tried to debit my card without sending goods. Be very wary. I have them under investigation as well now.

Comments

Australia

DVD Order & Rental

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More DVDDonkey.com complaints

DVDDonkey.com - Product never arrived!

DVDDonkey.com - Fraud and cheating!

DVDDonkey.com - Scam

DVDDonkey.com - fake website

DVDDonkey.com - Did not receive part of order!

DVDDonkey.com - No product sent after paid for!

DVDDonkey.com - Fraud and scam!

DVDDonkey.com - Did not recieve product!

DVDDonkey.com - Thieves, why are they not arrested?!

DVDDonkey.com - I never received my order!

Comments

318 days ago by Mary Hickerson [send email]
I recently ordered Mamas Family dvds and I never even got an e-mail confirmation. It's been three weeks. I used a debit Visa card and the cost was taken out a week later. What can I do?

313 days ago by Wade Matthews [send email]
I Orders Two Videos From Domkey/Have Not Received Any Thing. They Charge My Credit Card.They Said It Was A Back Order. Have Not Received Anything.

301 days ago by Aprl Burdett [send email]
I was wary of ordering from them as they offer a lot of stuff that hasn't been released, so I sent them an email asking what kind of quality I could expect. I got a phone call from tvaddicts.com in response to the email. I recommend no one order from them. If they send you anything at all it will have been be recorded from TV.

292 days ago by Phil Brough [send email]
I ordered a set of dvd's on Jan 10- 2008 and despite being advised of shipment, have still not recieved them. I have had no response to the e-mails I have sent - can anyone advise what action I should take? Phil Brough83d8b

281 days ago by Joseph K. Kabiru [send email]
I ALSO PAID THE SCUMBAGS $116.46 FOR XMAS GIFT SET OF SANFORD & SON FOR MY 75YR OLD DAD BACK IN NOV '07 THAT HAS NEVER REACHED - I AM SO FUMIMG MAD I COULD COMMIT ANA SSAULT CRIME AND GLADLLY DO JAIL TIME IN AFRICA OR SOUTH AMERICA FOR IT!

276 days ago by Beverly Jean Aced [send email]

I also order the whole 9 seasons of Columbo and the same thing has happened to me that I am reading about in the complaints. Exactly the same with one exception. I believe this company is in another country because I was charged a 1 dollar foreign transaction fee boy my bank which tells me it is not in the US. They go by DVD Donkey, DVD avenue, DVD TV Addicts, And on my bank statement that my bank gave me it said DVD Box, also with a phone number that did not work along with the rest. So I a sure they are using many other names. I hope they get them and put them away for good. Thank You.

275 days ago by Nicole Dawes [send email]

To Whom It May Concern:

I Ricky and Nicole Dawes is very piss off with this company DVDDonkey TV/TV Addicts at this moment.
I purchase the Bionic Six the Complete Animated Series on DVD CD and my order number is 190846 on 12/24/2007 for 165.92.
I only recieve seven DVD CD in stead of eight DVD CD. The packages came on 1/18/08 but there is a problem with the Bionic Six DVD CD at this time.
There is only five DVD CD with the Bionic Six and the other two is call Gatchaman Series that I didn't order.
So I am missing three Bionic Six DVD CD at this moment.
I ask for my money back and that didn't happen. I email this company three time. I call this company four time with no resolve. I purchase the Bionic Six on 12/24/07 and it is now going on the month of march. I want all my money refund back on my credit card the whole 165.92 dollars and you paid for the shipping of your false crooked product from my home to your company.

254 days ago by Merl [send email]

Sounded to good to be true so last November instead of ordering near $500 worth of product from them I instead did some investigative work and discovered they were LIARS!!! Thank God I listened to that small voice. It's truly a shame to cheat hard working people especially around Christmas time. One post stated that this scum was brought down. I truly hope so. I hope they shoot them right between the eyes (I really mean it!). Just remember if something sounds to good to be true it usually isn't. Always double-check before ordering anything from the internet. Amazon.com and Ebay are great!

229 days ago by Petru Branea [send email]
They are ordinary thieves. Really I don't understand they still exist!

223 days ago by Ann Serianni [send email]

I placed an order with DVDDonkey on 12/24/07. They immediately debited my account $95.00. I was receiving e-mails from them on a regular basis stating that my order was still a "back order" and if I wanted to cancel my order and receive a refund, to e-mail them. I did request my order be canceled and my money be refunded but received no response. I contacted them numerous times by e-mail and phone with no response. Today I tried to call them again and the number is not active. I kept receiving e-mails from a Canada post saying that my order was shipped and received by me. To this date, I have not received my order. It has been almost 4 months! I guess I too am a victim of their scam.

205 days ago by Sarah [send email]

Please help me!! I bought i DVD series for my mum from the website using her credit card. I have recieved no reply from them, i cant contact them.I am so scared that my mothers credit card is going to be charged, i dont think it has yet. What should I do? who should i contact? who do I report to? how do I make sure they dont charge her credit card?

Please i would be so grateful for some feedback.

181 days ago by Cath Ortlieb [send email]
I too have fallen victim to these deceitful people and will complain to both my and the US governments. Is there anyway we can distribute warnings more widely!!

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