Complaint Rating:

Company information:
Intelius Inc.
Belevue, Washington
United States
intelius.com

On May 20, 2009 I had to use a people finder website in order to get the address of a friend to send him a package of his belongings. Upon finding the person a fee was required of just under $1. I paid the without thinking much of it only to find that there were also hidden fees involved that I was later charged $19.95 for on May 28, 2009. The company charging me, Intelius.com, said that I had signed up for the subscription of 24protectplus.com which was the company that was now going to charge me $19.95 monthly. Somehow 24protectplus had stolen my credit card information from Intelius and intended to charge me without my knowledge. I had never heard of this company and it seems that, upon searching google for this company, hundreds of others are being scammed by these same people. I'm amazed at how far back the dates of complaints of this company go and how nothing has been done to stop them. After spending a lot of time making phone calls I have now cleared my credit card "purchase" and cancelled my "subscription". But I wanted to follow up with a complaint because there needs to be something done about this company. They are siphoning funds from people all across the country and when caught make it out to be my fault for signing up for something that I have never heard of. Another thing that was extremely disturbing when I called my bank to dispute the charge was that Chase Bank actually advertises this 24protectplus company. Along with this I have also read complaints that Bank of America and AOL have had associations with this company. Although I am supposedly going to be refunded, I am still deeply disturbed that a company like this can operate in America for several years. Something needs to be done.