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www.SkateAmerica.com Complaints - Fraud and cheating!

Review all www.SkateAmerica.com complaints

www.SkateAmerica.com

Posted: 2007-08-22 by Camela [send email]
Fraud and cheating!
Complaint Rating:  90 % with 20 votes
Company information:
Skate America
United States
www.skateamerica.com

Beware buyer. I ordered from this company Skate America 2 months ago a pair of shoes. So a week goes by, they send an e-mail apologizing for the delay and that my order will soon arrive. Next week and then again same deal as before the promised e-mail. And you can figure this has happened for 2 months now. There is no contact phone number on the site. There is only a send a note to the company and we'll contact you back shortly in which they of course do not. What am I supposed to do?? I'm sure I am not the only person this has happened to!

Advise smb!
Comments United States E-Shopping
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Comments

340 days ago by Former Sa Employee [send email]
Hi All!! If you have ever ordered or plan to order from SA read this... First off this company is run by jackals seriously... They are fully aware of what they are doing to people ie cheating, potential fraud, and any other complaint because i guarantee they are all true. Direct line number: 800-595-5311. Not to address each complaint,but a short statement... Every single post on here is true, I promise from personal knowledge. Dial those numbers if you ordered and RAISE HELL!!! They may tell you they can't immediately refund you but they can and will.

Don't fall for this scam, and it is a scam!!! Mike Bornstein is the owner, managers are Brendan Gecik and Nate Jordan. They treat their employees worse then their customers, whatever you do don't support this company
328 days ago by Chris [send email]
Also was just about to order from uk, looking for discount codes. Thanks for the advice, I'll buy local and avoid all the hassle. Good luck with getting your stuff through!
327 days ago by Eirik [send email]
I've waited no longer then 2 weeks, but when I see this I get scared off .. what do I do to cancel my order? I searched all over my account but it just can't be done.. And what alternatives do I have besides SkateAmerica? Fuck this, I used 700 dollar, if I cant cancel it I REALLY will kill myself..
327 days ago by Ex Sa Employee [send email]
To cancel your orders people please review this topic and you will find the phone numbers to get call and also the managers names you need to speak to. DEMAND A REFUND! They will try and get you to alternate to another product but don't fall for it. Like stated above they can and will give it to you. Great alternatives to shopping at www.activemailorder.com where skateboarding actually matters to people not just taking money from people.
327 days ago by Eirik [send email]
Thanks a lot.. I doubt they'll send my stuff since I refuse to give them my driver license, but I will cancel it as fast as possible
324 days ago by Vic [send email]
How can this site be fraudulent? It's part of Amazon isn't it? I've been searching for some shirts and a lot of the sites that have it, redirect me to buy it from Amazon, then Amazon says it's sold by SkateAmerica. So if Amazon approves of SA, it must be a good company you can trust... but after reading all these stories I don't know what to think. Maybe Amazon is all sh*t...
320 days ago by I Luv Dem Donuts [send email]
It's not that the site is fraudulent. The place is a real business but just a poorly run one. They don't care about the customers that keep the place running. Only about putting more money in the pocket of the owner so he can have ferrari's and porsche's to drive to work. I would just advise to shop elsewhere. If you see something you like on the site just remember that there are other sites with the same product who actually keep stuff in stock. Just remember the name of the product and search google to find it elsewhere.
318 days ago by Alex [send email]
This website do not send the full order, i have 60 days waiting for a stupid shoes, DO NOT BUY ON SKATEAMERICA.COM.
317 days ago by Sarah [send email]
I ordered from this website on over a week ago and they haven't even began to process my order. I knew it was too good to be true. I wish I would've found out all this bad stuff about them before I ordered. They haven't taken money out my account yet... so I'm thinking about just canceling my order.
317 days ago by Mid West Sk8r [send email]
Ok I did not see this site in time. I do not know how my order will work but I just put in an order for the skate shop and I have read all the complaints and they are all about cloths. Does anyone have any information about skate america's skate shop? I just spend 100 dollars on skate equipment and I wonder if I will get it all or not.
314 days ago by Lori [send email]
I've ordered a number of things from SkateAmerica in the past couple of years and never ran into any trouble until the last time I ordered (Christmas 2006). I was very pleased with the service until then. In fact, when the trucks I'd wanted on one of the skateboards I'd ordered were unavailable, they called me asking if I'd like to replace them with others or wait until they got more (I replaced them with others). The shipping time was always reasonable.

The last time I ordered, a couple of items I'd ordered were "out of stock." When they e-mailed me with that information, I responded that I wasn't interested in replacing the items and to cancel the order for those items. That was done, and my account was credited, although that took longer than I expected.

So, on the whole, I'm satisfied with their service. I just ordered a complete skateboard for my son for Christmas. Hopefully, I'll still be a satisfied customer.
313 days ago by Robert [send email]
Skate America Is screwing me as well, 75% of their products are unavailable, they just start screwing you around, shipping takes at least 5 months, that is if you even get it. Worst customer service I ever encountered!!!
312 days ago by Nick [send email]
place my order Jan 7, 2007 never got nothing no replies. says my status has been resolved. crooks!! I have a lawyer beginning the case anyone else who wants to climb aboard just say so. got me for over$200 .
310 days ago by I Luv Dem Donuts [send email]
If you want to thank the owner of this sh*t company personally the email address is: Mike@skateamerica.com. His name is Mike Bornstein.
307 days ago by Kelly [send email]
I order a sweatshirt for my boyfriend the first of Novemeber, and it's still 'in processing', I suppose I will never see it, stupid bastards.

Was supposed to be a Christmas present!

I will have to try those numbers posted to see if I can get a refund or get my product shipped.
304 days ago by Kayla B [send email]
Can someone tell me how to cancel my order i ordered it last night and i want to cancel it and get my money back is there any possible way!?!?!
287 days ago by Rik De Kleijn [send email]
I want to say thank you all reporting this issue, I almost ordered t-shirts for 150 dollars total. Thank you so much.
285 days ago by Aaron [send email]
Thanks for the heads up everyone. I was about to order something for my baby from these guys - glad I went looking for a coupon code and found this. I'd reccommend Tactics.com for most of your skate needs - they didn't have the baby Sector 9 stuff I was looking for, but they usually have what I want and I've never had any problems.
279 days ago by Vic [send email]
So has anyone done anything about these guys yet? Since I last posted, its all just more replies about people getting burnt. Someone has to stop them otherwise more and more people will become victims. It's never gonna stop..
275 days ago by Garken Smith [send email]
Oh thank god! I was about to buy from SkateAmerica until I read many of your complaints. I was thinking of buying a pair of globe shoes, two Spitfire shirts, a Volcom keychain and a Spitfire Patch until I read many of these complaints. Can anyone give me a trustworthy site?

Thanks.

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