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1st Financial Bank

1st Financial Bank review: Online payment fee 1

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Author of the review
11:05 am EDT
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This financial institution charges a $9 fee to pay your account online unless you sign up for automatic withdrawal. I prefer to have control over paying my account rather than sticking to their schedule.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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Felicia
Dartmouth, US
May 18, 2009 4:32 pm EDT

Get out of First Financial Bank USA. It's a scam. Paying online is NOT safe. My payment for whatever the reason didn't go through (even though I pay 9 dollars for it!) and now they are charging me $37 because now they are saying I didn't pay my bill which is BULL! I checked my computer history and it even shows how I confirmed my online payment ON TIME! They won't hear my case and I'm still being charged.