|
Authorized more than one payment for the order!
Complaint Rating: 
Company information: 1800Flowers.com Sacramento, California United States Phone: 916-868-2943 www.1800Flowers.com
I ordered flowers for my mother for mother's Day, I was told my credit card was declined which I knew it shouldn't, I later found out one payment was authorized and the other declined, but was told they couldn't send the flowers, after talking to my credit card company, i found that one payment was authorized, after having conference call. the next day Friday I received a call from 1800flowers.com it was stated they would send mom her flowers with the payment that was already authorized, mom did get her flowers, but another payment was authorized for the flowers.
I had to call my credit card company so many times to get this straight, after putting the money back in my credit card over $8.00 was charged to me, every time I had to talk to a live person they were charging me, when suggested they owe me they refused even thou most of the calls was conference calls with them on the line. Mother's Day should have been a happy day for me even thou my mother lives 3, 000 miles away, I was too stressed to be happy.
|