Hi!
This is Mike Saros from Exclusive Health Products. I work with Jeff. I guess you could say I am his right hand man perhaps. I had no idea about this forum here and just so you know, Jeff has no idea that I am contributing to it although he might read it one day soon. It is really nice to be able to hear people talk about us. I mean we get all kinds of feedback about our products but we never get a chance to observe correspondences between people whether they might be a valued customer or a skeptic. We actually built an open forum ourselves once or (paid to have it done) so people could engage one another on topics of interest namely health; however some idiot ruined that for us by uploading obscene links and spraying profanity all over the place. Anyway, I found the previous posts very interesting and I would like to add my 2 cents.
First and foremost, we are not a scam! It may seem like that to some people because they can't possibly comprehend how our products can help people find a real solution for back pain, insomnia or whatever. Or because the language in our websites is aggressive marketing. Or because an order takes an extra long time to reach a customer. Or because we do send out a lot of emails. (All you have to do is hit cancel by the way to unsubscribe at anytime). All of these are legitimate concerns for people and I will try to address them all here and now.
As far as the effectiveness of our products, I am EXTREMELY proud to be involved in helping so many people. I can remember a couple of years ago when Jeff and I and a few others in the company rounded up all of our success stories that we had just in the recent months. We cut them all out and sorted them by product. I mean there were hundreds if not thousands of these things. Keep in mind, not everyone gives us a testimonial. I think it was that moment that I realized how important our work really is for people. If we were to just go away, a lot of people would be missing out on a real solution for their problem or ailment. Sure, there are other companies out there but I know for sure our products work!
Another point that I would like to make is that people are naturally skeptical to things they find unfamiliar or know very little about namely herbal/natural remedies. One of the things we have tried in the past is to teach people so they can become more knowledgeable as to how herbs work in the body compared to prescription or over-the-counter drugs. For whatever reason, this can be a turnoff to people. For a lot of people, our natural remedies DO work but there are always people who just try them one or two days or just have a bad attitude from the start. It's human nature I guess. And look, I'm not going to say that we've helped every single person. For whatever reason, certain herbs or a certain combination of herbs may not work for someone. That's why we offer a money back guarantee. Please understand we are in the business of helping people. My Mother and Father raised me to be that way and we are mostly concerned about that. Sure...we need to make some money too; otherwise we couldn't stay in business.
About the language of our websites. There is no doubt that it is aggressive. Marketing has to be. It is the only way to reach people and help people. The casual observer would look at some of our websites and be suspicious...I'm sure. But do you know how many people try the product and say, "Well you looked like a scam but when I tried the product, it actually worked." Quite a few. Now, do you know how many people try our products when we just try to put some good information up about how herbal remedies actually work in the body or why prescription drugs are dangerous for you? Pretty much zip. And so we are faced with a slight moral dilemma as to the best way to reach and help people. Some might call that a scam. Some might call this post a scam. I don't care. We are real people with real jobs and real problems just like everybody else. And it really hurts me on a deep personal level when I hear people say we are a scam.
Shipping is something we take very seriously. Much of our day is spent with shipping and customer service issues. I do a lot of the customer service myself. If someone asks me to check on an order for them, I will do my best to get back to them in a timely manner with a personal email. As far as shipping goes, you wouldn't believe the issues that come up. People from overseas selecting U.S. shipping or the wrong country on their order form. People in the U.S. not filling out their entire shipping address. I mean I'm sorry. If your order is shipped to Australia, it's probably not going to get there in 2-3 days. These are all things that people in any customer service industry have to deal with and the list is endless. Please note that we do take shipping seriously and we do have plans in the making to help shrink customer complaints.
As far as emails go. You can unsubscribe at anytime by clicking the cancel link at the bottom of any email. Or write me an email and I can do it for you. I will take you out of our system personally. By the way, we are not spamming anyone either. If you give us your email address, then we like to notify you of special deals. At least you have the opportunity to order or see what is new. Once again, if it is an inconvenience just click cancel. And no, we do not sell, rent, trade or do anything else with your email address.
Well, I hope I didn't bore too many. Just wanted to have my fair say and I hope some of you will at least give us a try in the near future. Oh and by the way, do your own research on herbs. I'm in school right now learning a lot about herbs, nutrition, and holistic medicine. You should go to your library and learn about the ingredients in our products. I have looked up and done research on every single ingredient found in Amazing Arthritis Relief for example. I've got a 3 ring binder about 2 inches thick full of clinical research proving the effectiveness of each ingredient and how it can help people with arthritis and back pain. I spent a lot of time putting up all that research on one of our websites last year and you know what...nobody really cared. Western Medicine is not everything people. Open your mind.
Sincerely,
Mike Saros
Exclusive Health Products |
211 days ago by Sam Walker [
176 days ago by Ben [
159 days ago by Ann [