He's back! Saturday, I drove by the store, because the phone has gone unanswered for over a week. I guess Dave took off. Anyway, the store lights were flashing open and there was a new truck out front. I drove by and was going to let it go. Further down the road I said to myself, no I can't let it go, I turned around and went back. I walked up to the door and they were locked. So I called on my cell phone and asked if they were open, I had a problem with my pool. The guy who answered said, sure we are open, I said well the doors are locked. That voice, you know what I mean, was so familiar. And then it happened, JOHN JR! came to the door and opened it! We had a heated discussion, which got nowhere, but to me it felt good to get it off my chest.
The killer thing was when he said how can we do warranty work on our pool when we owe them $1800, he was doing the bills! I flipped out, I told him he was not getting another dime from us and I know exactly how much we owe you. It is nowhere near $1800! I told him after everything that we had been through, you will owe us money. Our pool was closed since 8/3 by the building inspector as an UNSAFE STRUCTURE. So at $503 a month, for our pool payment times three month is $1509. I also told him that Castaway Pools, the electrician and us got a letter from the BVT building inspector, that we all would be fined $2,000 a week for non-compliance of the permit issues. I told him that on 10/8 the electrician and us, cut the concrete so that the bonding test could be done and Castaway never showed up. Castaway, may still be held liable for that, because they never showed up!
I also confronted him on the comments that we were asshole and my husband begged him to put the pool in without permits-guess what, he denied everything! I told him he was a liar and the permits were never even applied for until after a month after the pool went into the ground and that was paid for with a bounced check. He said that never happened. I said then why was it on 8/10, i got a call from BVT stating all permits were null and void until Castaways came up with cash, to pay for it. I also told him that the township called on 5/2 to let them know the check bounced and they never made good on it.
Last Friday, we had a pool company come out and do a pressure check on the pool because of the three colors of dirt on the bottom, he took one look at it and said that it was sand from the filter, MUSTARD & BLACK algae! All summer long we put up with this, I told him that, if is so called POOL experts, were so great, our pool would have been taken care of, way back in May! I also mentioned that, John told us that fiberglass pools don't get algae, they do! I told him that we were ready to close the pool, so he said, just close it. I told him that algae is a living organism and it will continue to grow so that we have a bullfrog green pool next year. He did not care. Also, he said that our filter was bad. I told him that we spent $150 for another pool company to come out and check the filter. Everything was replaced by Hayward. I told him that when the filter is shut off, it creates a vacuum and sand gets suck down into the lines. John said that that guy doesn't know what he was talking about. I said, what are the chances of getting a bad filter and having it replaced directly from Hayward,also being bad. My chances of getting struck by lightning are better. As I left the store, I said, I am well aware of your scams and you looked good on TV! |
235 days ago by Ginny Stackewicz [
235 days ago by In The Pool Business [