Complaint Rating:

Company information:
rauscher|bekke
300 NE 62nd Street
Miami, Florida
United States
Phone: 888-727-4445

A pop-up window regarding Dermapril-SP and a 2nd product called RESVERATROL came up while I was logged into AOL, looking at my mail and visiting various web sites such as hotwire, sears, etc...
The window promised a 14 day free trial of each product, all I needed to do was pay shipping and handling which was $1.95 for the Dermapril-SP and $3.95 for the RESVERATROL. I agreed to pay those two shipping and handling fees but what I received was a 30 day supply of each product and a notice that I was being billed $79.95 + $5.95 shipping and handling for the Dermapril-SP which would continue on a monthly basis. The RESVERATROL did not come with any order receipt or future billing plans but I'm sure they will attempt to bill my credit card for the 30 day supply they sent me.
It should be illegal for these internet ads to advertise a 14 day free trial for a product, then send you a 30 day supply instead of the 14 day trial and bill you for the full cost of a 30 day supply and enroll you in a monthly "club" which will continue to bill you each month at the full rate.
I did not receive my "free 14 day trial" for these products and for which I paid shipping and handling for each product, I only received the full 30 day supply for which these companies plan to bill me at their full rate.