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TATA Indicom Complaints - Fraud and cheating customer service!

Review all TATA Indicom complaints

TATA Indicom

Posted: 2006-10-18 by Jay Nagar [send email]

Fraud and cheating customer service!

Complaint Rating:

I have purchased this mobile under scheme of two year out going free to any tata to tata mobile, but my free outgoing facility has been bared with in 4 months of purchased and no body is giving me right answer why this scheme has been stopped to my mobile. I contacted customer care and dealer also but they are unable to make me satisfy. Definitely tata is not a cheater but his company is a cheater who can make us fool... But not for a long time it will go out of range with in some years... Cheater can not live for a long time in market...

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India

Telecommunications

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More TATA Indicom complaints

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TATA Indicom - Bad product knowledge

TATA Indicom - Indifference and over exploitation

TATA Indicom - Billing fraud!

TATA Indicom - Misbehavior by customer care person

TATA Indicom - not responce from office side

TATA Indicom - Fraud Billing by Tata Indicom

TATA Indicom - Account suspension

TATA Indicom - Change the adress

Comments

544 days ago by Sonal Khurana [send email]

How tata can cheat customers, they have withdrawn their free incoming while roaming so smartly and cheated there existing customers who bought two numbers at a time and latter on they was just left with 750 mins free incoming and heavy bills to be paid at last. No one can trust tata indicom and reliance to what it say and is really dedicated towards the offers they give. Please check 1000 times before going for tata indicom.

540 days ago by Vikas Kansal [send email]

Sub: Wrong bill

My bill amount for month March is 2349/- which is due on 28th of April, 2006. Actually My bill is wrong. I have raised the complaint 3 times as well as visited the Tata Indicom True Value office with this issue.

Issue: I have been charged 1 rupee for 1 minute for tata to tata std calls however in my plan(299 Indian one) the call rates for tata to tata std are 1 rupee for 3 minutes.

The numbers for the complaints I raised are:

On 14th April: 68139637

This complaint was closed stating that the bill is correct and we have spoken to customer whereas I was never spoken for this and was even not informed that the complaints has been clsoed. I came to know about its closing when I again called again on 17th April.

On 17th April: 68387531

Again this complaint was closed stating that this is the duplicate request but again I was not informed about closing the request.

On 19th April: 68598371

This is 3rd time when I raised the complaint and was assured that within 48 hrs the issued will be resolved but even after 72 hrs it was open.

Everytime the customer care has agreed that the bill is wrong but I never got the solution to this.

Now I am getting calls and messages that my credit limit is crossing and this is because of wrong bill not due due to my usage. Now you will debarr my services because of your fault not mine.

I am fed up. I can't call 121 again and again.

540 days ago by Mehta Pharmaceuticals [send email]

We have TATA INDICOM walky cordless phone for our Andheri office. It has not been working. The problem there is no power supply. The recharge does not take place. If you check the website for the cure, website does not have right customer care number. Tata states they have the best customer care in business, how is that their numbers on website do not work. In case of failure to charge the set, who is helping customer.

537 days ago by Ata Husain [send email]

TATA guys cheated me. TATA CCE and TATA area manager gave me wrong information about the plan i am using.They had committed that after taking your phone i will be able to change the plan to any one of my liking but now your CC says that plan cannot be changed before 2 years. Please take your phone back and refund my money, otherwise i will take you guys to the Consumer Court, will write a mail to TRAI and other news agencies about this fraud. I am owner of a large message board with 50000 people on internet and have specifically requested them not to take TATA indicom (Fraud company). Also i have written a mail to my office mates that they should never take TATA indicom as you guys are cheaters. Number of your area manager is 9211322296, his name is Anil.

502 days ago by Papai Koley [send email]
Tata indicom line is too much slow in our local area as well as many times it disconnect during a call.

499 days ago by Yash [send email]

TataIndicom, Secundrabad

When I first approached the TataIndicom, Secundrabad Hub, I noticed there was a customer shouting at the Sr. Rep(I think this rep pretended that she is a Manager... bullshit!! As if people are fool that they don't understand these cheap tricks)... The TataIndicom CS Rep was rude with the customer and customer in return was using abusing language. I can recall the rep saying "if one customer goes 1000 will come"... and they don't give dam to him.

I was purchasing the connection at the same time and was taken aback for a moment listen to this whole drama. I asked the rep if the sim card I am purchasing will work with the all mobiles... I took the connection paying Rs 600 and its already 4 days and my mobile connection is still not active, even after making numerous calls to the place I purchased the connection.

I regret why I have kept my money in this bastered connection, and expected a minimum courtesy with these bunch of idiots in TataIndicom, Secundrabad. (Behind Hari Hara Kala Bhavan)...

I advise not to expect any thing positive from this sick company... if your existing connection is working and you have no problems you are just lucky. The day your bill/connection will have issues... you are going to cry for taking TataIndicom.

Thanks,
Frustrated by TataIndicom Monkeys

499 days ago by Yash [send email]
Just to add... the rep said the connection will work with all mobiles... I'm still trying to find the difference between T-SIM and normal SIM offered by other companies like HUTCH, AIRTEL etc. But I am suspecting the rep lied to me saying the T-SIM will work in any mobile... fcking ashole.

475 days ago by Kriishna Chaitanyaa [send email]

My name is B kriishna Chaitanyaa, working in DELL International Services. I have taken two tel no 040-64512141 & 040-64527282, Walky phone from Tata tele services in August 2006.

Recently I have a problem with one of my phone which is040-64512141, which is not working properly. As I have made repeated calls to Customer care since last 5 days, finally they came to my place on 21st June 2007 (Thursday) to replace the handset model no LG LSP 350 T, which they have done without my presence I:e A DAMAGED handset, model no LG LSP-340 E on this there is no Display Light. Charger is not working properly,Keypad is not working properly, As I am working for UK Based company I work on Night Shifts. So everyday I'll reach my place around 3:00AM to 3:30AM early morning.

On 21st June 2007 When I reached my Home i saw my new handset which is replace d by LG LSP 340E,which is in Damaged condition, immediately i called 121 & Call was waited for more than 129 min. In spite of this i have called on Friday, Saturday & Sunday to give the complaint they informed me that due to rain Thursday,they couldn't send the Technician, they promised me on Saturday But same thing happen,& on Sunday its closed. I have spoken to one of Manger Ms.AVIS, she told me it will be rectified by Saturday, nothing done so far.Toady morning some one came to my place & checked the handset & claimed that its been done from MY END. Which is not my responsible.

454 days ago by Suryanarayanan [send email]

We own a shop in Kerala (Kothachira, near Kunnamkulam) and took a Tata Indicom coin booth from a local Indicom agent, Suresh ( Mobile# 938729022 and office#9387006008), Nishad (9287690007).

We spent around 6000 rupees for this connection and we could use this connection hardly for 6 months. One fine day morning Tata Indicom People came and they took off the connection and equipments.

The reason they told is the connection is not in our name, the agency people filled up all forms on behalf of us and collected the money also from us and issued the connection on some one else name.

To report this complaint when I called up Tata Indicom services at the local number (Kunnamkulam) they had directed to another number 9240000121. When I called up this number this customer support representative gave me another number 6551281. I could not dial this number this was giving me a message "Number Does not Exist". Then I called up the customer support number (mentioned earlier) they gave another number 66661281
This number is ringing and giving all our support representatives are busy - I waited for 16 minutes and disconnected the call in my first attempt.

I made one more attempt to reach the above number and waited for 10 minutes and disconnected.

With this experience I rate TATA indicom as Worst services and they do not have any control over their dealers / agents.

453 days ago by Rongon Neogi [send email]

I am using a tata indicom walky for last 2 years on pre paid connection. My cdma fixed wireless hand set model # lsp - 350t. my walky telephone # 65130080.

I can't charge the battery since last one week. I thought my adopter is out of order so i tried to charge with another adopter of the same model but without any result.

I approached my local tata indicom walky service center as well as lg service center but they couldn't solve my problem. I am eager replace my old hand set & get a new latest hand set if possible.

448 days ago by Sajith [send email]

I am a customer of Tata indicom for the last 3 months. I have a wireless internet connection from them. They claim on web and in all their advertisements that the browsing speed users would get is 150KBPS. Surprise surprise... the browsing speed i enjoy is remarkable 4-5 KBPS... and at times no data transfer whatsoever...

I call up the customer care just to receive a new complaint no. each time... N then their tech guys call up to tell me that the speed i get is the best i can... and that the speed they claim (i.e 150 KBPS) is just the connecting speed)... there is more to it... the sales person who sold it to me... still claims that i should get 100 + speed... so does the customer care... all in all a complete mess of a service provider...

Now I am stuck out here... having paid 4000 Rs for the wireless data modem and virtually no internet connection... Buggers!!!

DON'T EVER GO FOR TATA INDICOM... THEY ARE BUNCH OF BULL SHIT PEOPLE OUT HERE TO DECEIVE EVERYONE AND STEAL THEIR MONEY.

448 days ago by Viral [send email]

I had opted for Tata Indicom Post Paid Connection from Gujrat. I had filled my form for a plan of Talk India 299 as my STD usage are very High, they had wrongly activated a plan of 099 due to which I am getting a very large bills... After complaining on customer care and writing several emails, I had till now not got any positive feedbacks.

Due to which i am now thinking of Postpaid Connections only...

444 days ago by Swapnoneel Roy [send email]

HI,

I'm facing a similar issue currently. Its a long story. I took a tata indicom connection of the Surf Power 7500 plan worth Rs 3031/-. A representative came to my house and collected a cheque worth the same price from me and gave me a receipt. I'm providing the details here (Receipt No - 1155348, Cheque No - 535059, Date - 24/05/2007). After a couple of days, two men came and set the internet connection by providing us a modem and a wire. Since next morning, the connection was cut. I repeatedly called customer care and these are the different replies I got till date (of course I still did not get my connection):

1. First they said my cheque had bounced, and my account has been thus suspended.

I contacted ICICI bank for a bank statement. From the statement it was clear that a sum of Rs 3031/- had been credited from my account vide cheque 535059 on the name of VSNL on 6/6/2007.

I informed this to customer care and waited. They did not call me back.

Being fed up, I called again and again without any result. They simply deny to receive any money and ask me to pay again to get my account activated. The blatant liars!!!

Then one day a lady from the customer care told me a new story:

2. She told me that I had paid Rs 3031/- while the actual cost for that plan had gone up by 3 rupees!!! It was now Rs 3034/-. This was because the service taxes had gone up from 12.27% to 12.35%. My account had been suspended because I paid 3 rupees less!!!

I called up again and again, they continue to tell lies after lies and ask me to come to their Whitefield office with all the proofs. They know I do not have the time to trudge down that far.

PLEASE NEVER TAKE TATA INDICOM CONNECTION. THEY ARE THIEVES, DACOITS, CHEATERS, THUGS ETC ETC... THIS IS MY ADVICE TO ALL THE READERS.

Warm Regards,
Swapnoneel Roy.

396 days ago by Joginder Singh [send email]
I am resister of tataindicom.com but i do not until pin number from tataindicom. So i am not check my details on internet.

333 days ago by Priyanka Rout [send email]
Tata indicom provides a fourth class network service and the most pathetic and worst Customer Care service, Indicom people think that only illiterate people the authority to purchase Tata mobiles. They dont complete English IVR system!!! Such a Poor Service!!

331 days ago by Mahesh [send email]
Really Fraud!!! I am Tata's broadband service. My advice is dont use Tata indicom broadband service. They will say that Tata's broadband is India's no.1 service. But it is the worst service ever I have seen!

300 days ago by Rajesh Kumar [send email]
Having a postpaid connection of TataIndicom means u have been trapped, its a kind of blood sucking parasite. Just leave it and have any other mobile connection b/c its a kind of monkey mobile service. They make fraud bills and customers are their hunt.

283 days ago by Ajay Kesharwani [send email]
Sir I am Toatally upset from Free Customer Care service. It Took too much time too connect from Customer Care Executives.Sometimes it takes 25-30 min to connect the call.So please took some action so that customer can solve their problem by calling to your executives. I hope you will solve the above mention problem . Thanking You

244 days ago by Tony Gladvin George [send email]

2 months before I bought a USB Modem from Tata Indicom. I opted for 1GB connection. Even though I only used 647MB last month, the bill was for 1372MB (1.3GB).

When I asked the customer service, they said the Tata Indicom server has a different MB counting mechanism! I am just wondering what the hell on earth the Tata Indicom server can count 1MB as 2MB!!!

Beware, these people are definite cheaters. Why cant they be truthful? Instead of counting 1MB as 2MB, let them increase the price and be truthful to the society. Then make a healthy competition...

I am a hardcore fan of Ratan Tata sir. Definitely tata is not a cheater but his company is a cheater who can make us fool... But not for a long time it will go out of range with in some years... Cheater can not live for a long time in market...

Tony Gladvin George
drtonygeorge.com

241 days ago by Vinay Yadav [send email]
I paid my bill on 7th Feb. 08 through easy bill who are authorized agent of tata Indicom but till date i.e 15th Jan. my outgoing has been Restricted.I ve this problem of not making outgoing calls since 4th of Feb. Kindly look forward to my complaint as I hav been cheated by the company Regards VINAY YADAV (Advocate)