Last discussed

1. (0 minutes ago)
GSMWEB PROMO
won 550000 EUROS in GSMWEB

2. (0 minutes ago)
RequestaGrant.com
Fraud charges

3. (1 minutes ago)
classiccloseout.com
Unauthorized Fraudulent charges

4. (1 minutes ago)
NOKIA UK MOBILE PROMO
Fake lottery

5. (5 minutes ago)
CIC*CE Credit Report
Unauthorized debit withdrawal!

Consumer tips & tricks

8 mistakes that expose you to online fraud

Buying a Used Car

The world’s best-kept retirement secret

Worst rating

1. CIC Triple Advantage (-563)

2. Castaway Pools and Spas (-391)

3. KmartFeedback.com (-337)

4. Afni Collections (-323)

5. 360 Share Pro (-310)

Subjects of wide speculation

1. Novelty ID Factory (1248)
Take your money and run away

2. KmartFeedback.com (1041)
$2500 gift card survey!

3. Castaway Pools and Spas (574)
Never came back to finish the job!

4. Dr. Sydney Coleman (544)
Buyer beware!

5. CIC Triple Advantage (517)
Signed up for service I never received and did not want or need!

Stay away

1. Airtel (1168)

2. CIC Triple Advantage (313)

3. Nokia (310)

4. Sears (260)

5. Kmart (258)

Whirlpool India / Refrigerator Complaints - Whirlpool refrigerator found defective!

Review all Whirlpool India / Refrigerator complaints

Whirlpool India / Refrigerator

Posted: 2007-05-14 by KAMAL BUDHDEV [send email]

Whirlpool refrigerator found defective!

Complaint Rating:

I have purchased 230 liters refrigerator from dealer situated in opera house (mumbai-india). Within 3 days there was complaint lodged with companies call center. Service person visited and attended the complaint. After that at intervals service person was called for various complaints 4 times. During 6th complaint attended we informed call center to replace as the guarantee period left is very less and the service report also indicated about replacement but there is no response from the complaint. Since yesterday again the fridge is found not working silently and again we will have to call service person for 7th time. I am not at all satisfied with refrigerator bought from whirlpool.

Comments

India

Appliances

Share with others:

More Whirlpool India / Refrigerator complaints

Whirlpool India / Refrigerator - Frequent Breakdowns within a year!

Whirlpool India / Refrigerator - Frequent breakdowns within 2 months of purchase

Whirlpool India / Refrigerator - Whirlpool refrigerator giving problems

Comments

299 days ago by Ramesh [send email]
After reading all these complaints I am quite a worried man because I have just made a purchase of whirlpool product. I should have read all these before committing the blunder.

279 days ago by Munjal Shah [send email]
Can anyone give me customer care contact nos. of whirlpool in MUMBAI?? Other than An all India number 1860-180-4558 for MTNL/BSNL users is available. Thanks in advance.

236 days ago by Sunil Bajaj [send email]

We had bough whirlpool 400 ltr refrigrator about 3 years back. We have been calling the whirlpool technician almost every 6 months from the day it was bought. After every 6 months we face the issue of the refrigerator automatically switching off. Because of this we are asked to replace a autocut swith evry 6 months. The reason that was told to us was that this happens dueto Voltage fluctuation. Because of this we even bought a 2000 Rs voltage stabilizer from whirlpool but still we have been facing the same issue. I am fedup of the refrigerator and am planning to sell it out. I would request everyone never to buy any product from whirlpool as their customer care support is a nightmare. Apart from that the technician charges 400 Rs from each visit that he makes.

WHIRLPOOL S*CKS AND REQUEST YOU NEVER TO BUY ANY PRODUCT FROM WHIRLPOOL.

220 days ago by Hubert Dsouza [send email]
sir I purchased 405 prof Dix St on 26/01/08 from Electronics Bazaar Mulund Mumbai. No installation done till today inspite of calls made. different colour regri. sent. No spl. gifts send as promise (Bombay Dying set) details Home solutions retail india Ltd cash memo T42/3343 my tel 25940302 or moblile 9821292780 A 501 riddhi siddhi chs. L.B.S marg Bhandup (w) mumbai 400078. thanks

216 days ago by Maninder [send email]
give price rate of all whirlpool refrigertor in Rs

142 days ago by Shubhneet [send email]

sir,
i bought a inverter of whirlpool few days back as it was the first time that whirlpool was selling inverters so i bought that thinking it would be good enough to satisfy me as i am residing in vaishali and their is a lot of power cuts in vaishali nearly 7-8 hours daily so i bought their latest model of inverter of 800 kva but the moment i buyed that they gave me their first defected piece and at the time of installation we found that it is defective so we replaced that at the same time and they gave us their next piece it worked well for 2-3 hours till the time of charging after that whent their was a power cut it was creating irritating noise after every half an hour after that we registered the complaint with whirlpool and the person visited in my home almost next day saying that inverter is ok and will be taken as under observation well good enough after four days of suffering they didn't visited of their own so we called them back for complaint
and they din't visted at their given time we called them back again they again gave us time and din't visited again so we gave them the call back and got another time again they din't visited after that an executive called us at an unscheduled time for visit incidiently we were out in market at that time so we asked them to visit next day. finally executive visited us and said that again that the inverter is okay nearly we suffered 10-12 days just listening the same line your inverter is okay he called his supervisior and he said that company has added up a new feature of creating beep sound after every half an
hour for indicating that their is a power cut well it was the engineer named rajeev working in whirlpool who said that to me and the executive who visited in my home was mr sushil well this feature of inverter is not mentioned in their booklet nor in their advertisements think bout it that you are sleeing next to your inverter which is
creating irritating beep sound after every half an hour at the time of power cut. Mr rajeev told me that he will visit us again after 3-4 days and you kknow what it is like they didn't even care about their customers that their customers are suffering or what. This was the first time i buyed the product of whirlpool nd i am sure that i am never going to buy ant product of whirlpool again and i will advise all my friends that they should never buy any whirlpool product.
if you want to cross verify my report ou can
my name is shubhneet goel
we bought this inverter on 26/03/08
this inverter is on my father's name Sri S.P Goel
my customer id no. is GB/c/0408/7181
my complaint no. is GB0408000118 registered at 01/04/08
my phone no. is 09711105715
i am writing this on 15/04/08

129 days ago by Chiranjib Roy Chowdhury [send email]

DEAR TEAM MAGICARE,

Customer ID: HR/C/0408/11047

PLEASE REFER MY COMPLAINT REG THE STABILIZER TO BE CHANGED
AT
C-64A, II FLOOR,
(NEAR SECTOR-11 POLICE CHOKWI),
SECTOR-11, FARIDABAD-121006,
HARYANA

ON 23.04.2008 ONLY PHONE HAS CAME BUT NO ENGINEERS ATTENDED,
ON 24.04.2008 MORNING MR.VIKAS ATTENDED BUT HE CAME ONLY FOR CHECK-UP THE PRODUCT, AFTER THAT 10.30AM TWO ENGINEERS CAME BUT THEY ARE NOT AWARE WHY THEY HAVE ATTENDED TO MY HOUSE & AFTER CONFIRMATION FROM MY SIDE THEY CAME TO KNOW THE PRODUCT WILL CHANGE BUT THEY ARE NOT AUTHORISED TO CHANGE THE PRODUCT,

IN CONTINUATION OF THE PROCESS I HAVE SPOKEN TO YOUR SENIOR MR.RAJAN ON 24.04.2008 SECTOR-16A SERVICE CENTRE, FARIDABAD, HE ASSURED ME PRODUCT WILL CHANGE SAME DAY OR MAXIMUM VERY NEXT DAY MORNING BUT 48 HOURS PASSED NOBODY INFORMED WHEN IT WILL CHANGE NOR ANY PHONE CAME FOR FURTHER ASSURANCE still 28.04.2008-9.00pm.

DEAR ALL, REQUEST YOU TO PLEASE SEND YOUR ENGINEERS TOMORROW TO CHANGE THE PRODUCT POSITIVELY & CONFIRM TO ME.

VERY VERY URGENT,

RGDS,

CRC
09958669880

114 days ago by Pratibha [send email]
Refrigirator not cooling

112 days ago by John [send email]

I wish I has seen these posts before I bought my Whirlpool 260L Elite refrigerator in Bangalore from UNILET.
I am facing the exact same problem these people are facing. I bought my refrigerator last year and had cooling problems 4 times since. The last problem arose around 1 week before the warranty was to expire. On raising a complaint a serviceman visited and said a component needs to be replaced and would come the next day. That was the last I heard of him. I keep calling the service center on the number 60008558 for more than 15 days and even the UNILET showroom. Each time they say they are sending the service person within a few hours ! but nobody turns up.
I am going to complain to the Consumer Disputes Redressed Forum in Bangalore.
Whirlpool has the most inferior parts in their refrigerator and their service is pathetic and they are deceitful.
Never in my life will my family and friends buy another Whirlpool product.
Kajole and Ajay if you are reading this please dont promote deceitful Whirlpool, it will ruin your image.

111 days ago by Manoj Ranade [send email]

Hello !

I too was very impressed with Whirlpool FF 450 Inox Professional Refrigerator, and was about to book the same. Thanks to you all for putting your feedback and saving my life from putting it in hell …………

Due to poor product quality and worst services from Whirlpool you all are really upset and in deep trouble. Practically I can’t do much for you but I can suggest something and sure, it should work.

1. Collect feedback, from unsatisfied customers in a standardized format.
2. Escalate complaints to Whirlpool India as well International.
3. Take these complaints to one centralized court (Consumer Court)

Something should work out…

And very important SPEAK UP !!! So at least people who are planning to jump in to hell buying Whirlpool products could be saved.

Thanks & regards.

Manoj Ranade.

82 days ago by Ankur Patial [send email]

Hi,

I am feeling like I had a big mistake by buying Whirlphool AC.
I am very much convinced with Voltas and Carrier AC's working in my home and office.

I have purchased Voltas Mastermind 1.5 ton AC. Dealer Amba AirCool Pvt ltd. assured me with the best service and satisfactory results of this AC and convinced on new features provided by Whirlphool ' Six sence and MPFi techno.

I purchased Ac on 8-6-08 and paid the installation charges Rs. 500 in advance. Till date it not properly installed Several call been made but they keep on delaying saying that they are sending someone to check it.

Cooling is not workign it keep on dropping voltage.

Several complaints lodged with customer care but still no solution is provided.
AC is not working properly ...

He charged Rs. 500 for installation

76 days ago by Dhuba Nayak [send email]
My refregerateo not working Date of Purchase 01.01.2008 Address, Mundidueli, Kamakhyanagar, Orissa Phone- 9937041497

64 days ago by Kv [send email]

I too have recently faced an issue with the Whirlpool 310 ltr Iceberg refrigerator which I purchased 6 months back. Can you imagine the Door of the huge 310 ltr fridge broke off, fell on my wife's foot. We had to invest a lot more than just money on this fridge - our blood an sweat (literally). Even after hearing & seeing the condition of the fridge the authorities shameless offered to change the hinges instead of the refrigerator. They agreed that this is one in thousand case but denied replacement of fridge. Not that I'm very excited to get a replacement from them, as I have lost my trust on their products. Its just that I don't want these irresponsible people to get away with this.

Don't understand how a company can place money over customer's safety. I have spoken to many helpless creatures at Whirlpool - from call centre rep, technician to Product quality head and Customer service Manager but all in vain.

Can anyone suggest if I have a good enough case to drag them to the consumer court or is there any other way by which I could ensure that these rats don't get away easily. You can also reach me at 9323001695

Regards,
KV

44 days ago by S V Sundar Kumar [send email]

compressor replacement under warranty period
Complaint Rating: 0 % with 0 votes
Company information:
whirlpool India LTD
India
www.Whirlpoolindia.com

Refer our complaint No.HD-0608007172 dt 21.06.2008 and my
e-mail complaint dt 28.06.2008 wherein I have complained about non
functioning of my referred model refrigerator. Till now it is not rectified or
changed with new compressor for its normal functioning. I am put to lot of
loss and problem due to this non functioning of my fridge. Hence, I request
you to change the compressor with new one and rectify the problem for its
normal functioning immediately to avoid unpleasant situations for both of us.

S V SUNDAR KUMAR

26 days ago by Ashish Mathur [send email]
Completely Agree! Whirlpool service is very very poor. Keep calling them and no one responds. Peoples at Gurgaon service centre are very irresponsible.

1 days ago by Anuj Kumar [send email]

i purchase a VOLTAS VERTIS - PLUS 1 TON WINDOW..And it has been repaired 3 times since..The customer Care Service is too poor..When the Engineer Came he Started The compressor by throwing water on A.C. When i complained to customer the voltas did not receive any complaints. However I have stopped getting any response from Voltas Heads..
The Customer Care is totally useless and Even the Head does not bother. I trusted on Voltas A.C. But in future i Suggest to Other peoples not to purchase Voltas A.C. The voltas A.C are really Crap...

Previous | 1 | 2 | Next