Cleverbridge
reviews and complaints

Mackeeper premium #217430659
An amount of $126..23 was deducted on 5/7/2020 without authorization from me and i received no notice of this transaction.

UNAUTHORIZED billing to my credit card
$54.61.

For PC Optimizer. July 2019
Email [protected]@gmail.com to refund by the end of this week.

License code: 6793-F4A2-939Z-3YY3-YF77-F3FF-D434-Y7CE

My version of CCleaner shows does not show a valid subscription. I no longer want a subscription but Cleverbridge has charged my $29 for this unwanted subscription.

I want a refund

art.[protected]@optusnet.com.au

I canceled this subscription as soon as I received my last bank statement that charged me twice (two months apart) for this software of $53.99 each time.
Reference number for March 13, 2020 is (24692160073100783253763). Second payment was for this software was paid on May 3, 2020 and posted May 4, 2020 for same amount listing reference number (24692160124100581889494). It also said this is a multible payment product?

What happened to the $32.39 I was supposed to have been billed for this and a next payment of $32.99 due on 8/11/2020? I had assumed this software was an annual amount.

The two payments charged on my bank statement with a posted date of
Mar 13, 2020 to May 3, 2020 is not even two months. One reason I immediately canceled this software. There is a screw-up somewhere, can you explain? Can you explain, $53.99 for less than two months!

I got a charge for your service on a credit card that I do not even use anymore.
I do not have your service on my computer either. If you sent me an update for this service, I probably ignored it since I don't use it anymore. Please refund this charge, since I do not use your service anymore. Thanks,

Dale Conley, My email is dale.[protected]@state.co.us the state of Colorado provides all the protection that this computer needs.

In March I ordered this software. I was sent an email with a link to download the software. Unfortunately when I clicked on the link, I was taken to an error page. I tried to copy and paste the link, but still was unable to load the software. I immediately put in for a refund. Cleverbridge told me that the error was on my end, and that they would not refund me. Cleverbridge basically stole 50 bucks from me. Future emails did send a new link, but by that time I was done with this company. Stay away!

On Mar 30, 2020 an unauthorized charge was put on my Chase Credit Card. I did not authorize this and would like my card credited back with the amount of $95.40. It doesn't even say what this is for but I know that I have not done business with you previously.

I am not sure how you obtained my credit card information but am assuming that it was fraudulently.

Thank-you,
Nancy Rickman

on 2/25/20 I was charged 128.84 +19.91 interest for CBI*PC/ MACKEEPER. I DID NOT AUTHORIZE THIS. The last time I used mackeeper was in 2018. Do not want it . Please credit my Chase credit account (last # 7824) Thank you. Mrs. Floyd Boudreaux

I did not authorise the amount $57 to be taken from my bank account I did not apply for this win zip product as I was not happy with before when I tried it for free and the Win Zip programme keeps coming up on my computer I would appreciate it if someone could look into this problem for me please Aileen Cox

I did not receive products and am requesting A full refund of the above
numbers which comes to: $227.94 My email address is: [protected]@gmail.com

My home address is: 0650 SW Lowell St. Apt. 538, Portland, OR 97239.

Thank you very much. I hope to hear from you very soon .

MaryCarol Molin

I don't remember authorizing any charges for the amount of $39.95 through paypal to you. I was surprised to see this charge on my paypal account. I don't agree with that charge, which I'm asking to be returned to my paypal account from where it was removed. My wish is to have that charge back to me.

Israel Torres

Invoice Number AKD-[protected] Date 12 March 2020

I purchased this copy of Silky Pix thinking it was the latest version, as the claim that it was worth $249 suggests. It is not, however, the latest, which is version 9, not 7. Having an outdated piece of software is useless, and I would like my money back. It is sharp practice at best to offer to sell something worth much less that $249 as though it were a new product. Please refund the money I paid for this software, and next time, please say up front and clearly what version a customer is purchasing, instead of pretending - even on the invoice - that the software is simply out of date and therefore of no interest to anyone who wants the best of what is available.

it will not work with my tracefone
Description
Unit price
Qty
Amount
Malwarebytes Anti-Malware Premium - #207129954
$26.91 USD
1
$26.91 USD
Subtotal
$26.91 USD
Total
$26.91 USD
Payment
$26.91 USD

Payment sent from [protected]@centurylink.net

Funding Sources Used (Total)
WINGS FINANCIAL CREDIT UNION x-9563
$26.91 USD

Invoice ID: 207129954

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I have two charges to my Discover card. I want a refund on these charges and this service cancelled as I don't have the computer I purchased it for and I had issues on their product from the beginning. I never was able to use it or contact them. One is dated Dec. 17 for $84.69 and a second one on Dec. 23 for $42.35. I appreciate your help in this matter.
Sincerely,
B. Fink

Ran the scan then was prompted for payment for a key to 'repair' my pc. Paid through paypal account put in key # finished scan and repair then rebooted... My laptop has powered on but has had black screen since. The customer service 844# tells me if I need assistance to visit the website and this is all I can do... I need some customer support to get my laptop working or a new working laptop!

I saw on my bank statement that I was charged 19.99 for softwear that i did not order. please refund the money and all will be fine. I have avast and entend to keep it but was not due an update . thank you for your time,
my name is ; timothy allen if there is any thing else you need please contact me at [protected]@yahoo.com. the charge was on 11/24/19 again thank you

Computer issues, this sham came up and I, foolishly, took the bait. They want to sign onto your computer to "help" you. DO NOT do business with this sham; they call themselves CBI*Cleverbridge. Yes, they think they are clever and a bridge from your hard earned money to their bank accounts. When you tell them you changed your mind, then they get nasty and hang up. Today I spoke with Lionel, Hassan, Daniel, and Alvin twice. Lionel got nasty and started talking in circles, I may be dumb but I am not stupid. All the others hung up on me after they talked constantly over top of me and would not allow me to speak with a manager. When I finally got manager "Helen", she was rude. She did yell across the "office" (probably someone's living room), "Hey, Alvin, you did refund her earlier, right?" Helen made me get on my email and refresh it twice. Then she had me read her each of my emails (none were re: a refund). Finally, as I'm talking, like magic, 3 new emails pop up and they are all telling me I have a refund coming. I told Helen not to call my number again. I continued to receive 4 phone calls, one after the other. Each time I told her not to call my number again. I finally had to unplug my phone. I have notified the police, BBB, and my attorney. If you see CBI, CBI*Cleverbridge, Cleverbridge, or Reimage anything, DO NOT CONTACT THEM! They do notify you at the beginning of every call that "All calls are recorded for Security, Legal, and Quality purposes". You better believe it has nothing to do with quality but everything to do with Security and Legal reasons. THEY ARE A FRAUD!

on 11/3 i was looking at my bank account and noticed a 64.16 charge pending on my account i didn't recognize. i've never even heard of you'r company so i looked you up and got on you'r site. i used you'r purchase lookup and my email is not in you'r system. i searched my email both inbox and spam and found nothing there. so if i recive no explanation on this charge in 3 days i want the 64.16 refunded to my account. if it is not back in 4 days i shall contact the better buisness bureau.

My card was charged 31.70 on October 26, 2019 that I did NOT authorize! My husband or myself have not been in our email all weekend to confirm any kind of purchases. I want a refund of that 31.70 back into my account and take my card off for any future purchases! We are a middle class family that get by paying our bills with our 5 kids to support. Taking money that is NOT authorized that could be used towards bills or food my ourselves is not right!