logo
The most trusted and popular consumer complaints website
search
Follow us
Connect With: Connect with Facebook Connect with Yahoo Connect with Google Connect with Twitter Connect with LinkedIn

Share with Others

Recently Discussed Complaints

1. (10 mins ago)
Varma Group
New Delhi bases campnay fraurd experts
2. (11 mins ago)
Singpost
Shipping & Online Shopping
3. (20 mins ago)
OurGV
Good For Nothing
5. (50 mins ago)
Bata India
Poor quality of shoes

Consumer Tips & Tricks

Latest News & Stories

Latest Questions

ClassMates.com Logo

ClassMates.com

ClassMates.com

1501 4th Avenue, Suite 400
Seattle
United States - 98101
Customer Care
Phone:206-301-5700
 
Go to ClassMates.com:    Twitter  Facebook  Google+     

ClassMates.com Complaints & Reviews

Memory Lane, Inc. D / B / A Classmates.com - Washington, Seattle - Unauthorized Billing

Posted: 2013-10-24 by    CassiLynne2005
Complaint Rating:  0 % with 0 votes
My cc was charged $59.00 recently even though I removed the automatic renewal from my membership back in 2011. I was told by Loa ( with Memory Lane) they don't give refunds and I told her to cancel my membership!!! I disputed the charge with my bank and am filing a complaint with the Attorney...
Complaint comments Comments Complaint country United States, Washington, Seattle Complaint category Unauthorized Charges

Classmates.com - Texas, Bovina - unauthorized withdrawl

Posted: 2013-01-31 by    Susan ortiz
Complaint Rating:  0 % with 0 votes
This is the second time my card has been charged without my permission.. I complained last year about the same thing and it continues to happen. I need something done about this! $39.00 is alot of money withdrawn especially if I dont have it. Last year
I was overdrafted due to the withdraw...
Complaint comments Comments Complaint country United States, Texas, Bovina Complaint category Unauthorized Charges

Classmates.com - No prior notice before billing your credit card

Posted: 2012-02-22 by    Gugenot
Complaint Rating:  100 % with 1 votes
Do NOT use this site (classmates.com). Same problem as the other reviewers...no prior notice before billing your credit card, and from what I read, no refund once they have. Plus no way to contact them by phone to try and get cancellation resolved. Thats bs!! I will NEVER use any of their affiliated...
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Classmates.com - $39.00 was charged to my bank account without my authorization

Posted: 2012-01-09 by    Imlide
Complaint Rating:  80 % with 5 votes
I was checking my bank acct online and noticed a $39 charge from classmates.com that I did not authorize, so i called the number listed beside their name on my acct. I told them that I did not authorize the charge and that the money needed to be returned to my acct in full. The man I was speaking...
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Classmates.com / Memory Lane - Unauthorized charges

Posted: 2011-12-08 by    Bill Overington
Complaint Rating:  0 % with 0 votes
I originally signed up for a minimum membership of $5.00 every 3 months and now I'm being charged $15.00/month. I have apparently forgotten my log-in information because I NEVER use the service. Consequently, I cannot access my account information to cancel my subscription and they do not...
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Classmates.com - No refund. Bad service

Posted: 2011-10-23 by    sazvuk
Complaint Rating:  0 % with 0 votes
I have been charged 2 times after I canceled. I did
everything they told me to do. I was billed in March
on one credit card. Then again in May on another
credit card. I’ve been e-mailing and calling for over
2 months. They keep saying they cant’ refund
Complaint comments Comments Complaint country United States Complaint category Online Scams

Memory Lane / Classmates.com - Michigan, Troy - $39.00 fee from nowhere!

Posted: 2011-09-23 by    TJ6501
Complaint Rating:  100 % with 1 votes
Upon checking my bank account today I see that Memory Lane has deducted $39.00. I have never signed up with Memory Lane and have never authorized them to deduct from my account. It appears that this is happening to alot of people. Think of how much money they are making off of us!! I see a Class...
Complaint comments Comments Complaint country United States, Michigan, Troy Complaint category Unauthorized Charges

Classmates.com - The company renewed my membership without notification

Posted: 2011-09-20 by    Lamess
Complaint Rating:  0 % with 0 votes
The company renewed my membership without notification. I never agreed to an automatic renewal. Upon pulling up MY copy of the agreement, nowhere is an automatic renewal even mentioned. I do not wish to continue any relationship with this flim-flam company. Please pro-rate, return the 11 months...
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Classmates.com - Aka Memory Lane - California - Sham Business Practices

Posted: 2011-09-12 by    E40
Complaint Rating:  0 % with 0 votes
While checking a recent credit card statement dicovered an unauthorized $39 charge for renewal to Memory Lane. Original membership was entered with Classmates.com. several years ago. Upon discovery of the fruadulent use of my dormant account attempted to contact them via their info on their...
Complaint comments Comments Complaint country United States, California Complaint category Unauthorized Charges

Classmates.com - Avoid this place at all costs

Posted: 2011-08-15 by    Iccone
Complaint Rating:  0 % with 0 votes
Website has little participation from alumni of my specific high school, therefor I have little to no use for it. The problem is, having decided to vacate my subscription, I could find no way to do so. Only through several redirects did I finally get an e-mail address to contact them directly....
Complaint comments Comments Complaint country United States Complaint category Online Scams

Classmates.com - California - False Membership Statements

Posted: 2011-07-11 by    Epiphany4u
Complaint Rating:  100 % with 1 votes
I had an old membership with Classmates.com several years ago (2009) and stopped renewal after that... since the highschool reunion had come and gone.

Then this gets sold to Memory Lane, and I see a recent charge on my otherwise zero-balance credit card.

I never...
Complaint comments Comments Complaint country United States, California Complaint category Unauthorized Charges

Classmates.com - Unauthorized withdrawal of money from credit card without notification

Posted: 2011-05-23 by    Tom Lyons
Complaint Rating:  0 % with 0 votes
I signed up for only 3 months for 15.00 dollars "Classmates.com" After the 3 months assumed that the company would email me towards my end of 3 months. My computer was down a few days and was unable to notify them of cancellation just in case something like this would happen. I signed...
Complaint comments Comments Complaint country United States Complaint category Online Scams

Memory Lane Classmates.com - Delaware - Unauthorized charge to credit card

Posted: 2011-04-12 by    Vicki Hasson
Complaint Rating:  100 % with 11 votes
There was a $39.00 unauthorized charge on my credit card. I didn't even give them my credit card number! (Where'd they get it?) I can understand why banks pay the requested charge, because there is NO PROOF that the victim did not offer to pay! These shiesters are smart. All of the...
Complaint comments Comments Complaint country United States, Delaware Complaint category Unauthorized Charges

Classmates.com - autobilling

Posted: 2011-03-03 by    fcm
Complaint Rating:  100 % with 2 votes
I was automatically billed $39 for an account that I used once last year. I didn't knowingly sign up for auto bill. The only way to quit is online where there are plenty of warning notes about not recouping your membership fee for quitting because of the terms of service. Its underhanded...
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Classmates.com - Québec - unwanted billing

Posted: 2011-02-19 by    robert mckenna
Complaint Rating:  0 % with 0 votes
Joined Classmates for 9.95 trial period and have now been charged 39.00 + for services which have NOT been used. I now see many others in the same situation but no success in stopping them from autocollection. Can anything be done?...
Complaint comments Comments Complaint country Canada, Québec Complaint category Unauthorized Charges

Classmates.com - Oklahoma, Eufaula - double billing

Posted: 2011-02-13 by    arlene aaron johnson
Complaint Rating:  0 % with 0 votes
Was charged in Nov for unauthorized billing which had been canceled 39.99 complained and c anceled again they debited my account 39.99 in Dec now my bank statemnet shows another debit charge of 39.99 for Jan either get this fixed or I will go on every TV and ONLINE and show what a theif you...
Complaint comments Comments Complaint country United States, Oklahoma, Eufaula Complaint category Unauthorized Charges

Classmates.com - Alberta, Trochu - Billed for cancelled account

Posted: 2011-02-01 by    johnsimmonds
Complaint Rating:  0 % with 0 votes
After having cancelled this service because it did not locate anyone I was looking for, I was still billed $39.00 I believe I have been unjustly taken advantage of....
Complaint comments Comments Complaint country Canada, Alberta, Trochu Complaint category Unauthorized Charges

Classmates.com - Connecticut, New Haven - illegal billing

Posted: 2011-01-25 by    burdell taylor
Complaint Rating:  0 % with 0 votes
TWICE CLASSMATES.COM HAVE WENT INTO MY BANK ACCOUNT AND WITHDREW MONEY NOT ONLY WITHOUT MY CONSENT BUT AFTER I SENT THEM AN E-MAIL ABOUT IT THE FIRST TIME. I AM GOING TO THE BANK TOMORROW TO SEE ABOUT FILING CRIMINAL CHARGES....
Complaint comments Comments Complaint country United States, Connecticut, New Haven Complaint category Credit Cards

Classmates.com Gold Membership - Washington, Seattle - Billing Issues

Posted: 2011-01-19 by    milehisteve
Complaint Rating:  100 % with 1 votes
Classmates.com automatically renewed my Gold Membership and charged my Visa $39 without authorization. According to a customer service representative, they set account preferences to auto renew and expect the client to remember to change this option to manual. There is no printed record of this...
Complaint comments Comments Complaint country United States, Washington, Seattle Complaint category Online Scams

Classmates.com - Alberta, Calgary - erroneous billing

Posted: 2011-01-14 by    Isobel Montgomery
Complaint Rating:  100 % with 1 votes
I was billed on Nov 17/10 US$15.73 in error because I discontinued any connection with classmates.com. Please return this amount to me. I have tried to do this on-line and by telephone and get the message by phone that the office is closed due to of-site meeting. I will persist until this is...
Complaint comments Comments Complaint country Canada, Alberta, Calgary Complaint category Unauthorized Charges

Videos

Should You Insure Your Wedding?


RSS Feed
bdomains.com
loading
     
 
Login close
Email:
Password:

Forgot your password?