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1501 4th Avenue, Suite 400
United States - 98101
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ClassMates.com Complaints & Reviews

Memory Lane, Inc. D / B / A Classmates.com - Washington, Seattle - Unauthorized Billing

Posted: 2013-10-24 by    CassiLynne2005
Complaint Rating:  0 % with 0 votes
My cc was charged $59.00 recently even though I removed the automatic renewal from my membership back in 2011. I was told by Loa ( with Memory Lane) they don't give refunds and I told her to cancel my membership!!! I disputed the charge with my bank and am filing a complaint with the Attorney...

Classmates.com - Texas, Bovina - unauthorized withdrawl

Posted: 2013-01-31 by    Susan ortiz
Complaint Rating:  0 % with 0 votes
This is the second time my card has been charged without my permission.. I complained last year about the same thing and it continues to happen. I need something done about this! $39.00 is alot of money withdrawn especially if I dont have it. Last year
I was overdrafted due to the withdraw...

Classmates.com - $39.00 was charged to my bank account without my authorization

Posted: 2012-01-09 by    Imlide
Complaint Rating:  86 % with 7 votes
I was checking my bank acct online and noticed a $39 charge from classmates.com that I did not authorize, so i called the number listed beside their name on my acct. I told them that I did not authorize the charge and that the money needed to be returned to my acct in full. The man I was speaking...

Classmates.com / Memory Lane - Unauthorized charges

Posted: 2011-12-08 by    Bill Overington
Complaint Rating:  0 % with 0 votes
I originally signed up for a minimum membership of $5.00 every 3 months and now I'm being charged $15.00/month. I have apparently forgotten my log-in information because I NEVER use the service. Consequently, I cannot access my account information to cancel my subscription and they do not...

Memory Lane / Classmates.com - Michigan, Troy - $39.00 fee from nowhere!

Posted: 2011-09-23 by    TJ6501
Complaint Rating:  100 % with 1 votes
Upon checking my bank account today I see that Memory Lane has deducted $39.00. I have never signed up with Memory Lane and have never authorized them to deduct from my account. It appears that this is happening to alot of people. Think of how much money they are making off of us!! I see a Class...

Classmates.com - The company renewed my membership without notification

Posted: 2011-09-20 by    Lamess
Complaint Rating:  0 % with 0 votes
The company renewed my membership without notification. I never agreed to an automatic renewal. Upon pulling up MY copy of the agreement, nowhere is an automatic renewal even mentioned. I do not wish to continue any relationship with this flim-flam company. Please pro-rate, return the 11 months...

Classmates.com - Aka Memory Lane - California - Sham Business Practices

Posted: 2011-09-12 by    E40
Complaint Rating:  0 % with 0 votes
While checking a recent credit card statement dicovered an unauthorized $39 charge for renewal to Memory Lane. Original membership was entered with Classmates.com. several years ago. Upon discovery of the fruadulent use of my dormant account attempted to contact them via their info on their...

Classmates.com - Avoid this place at all costs

Posted: 2011-08-15 by    Iccone
Complaint Rating:  100 % with 1 votes
Website has little participation from alumni of my specific high school, therefor I have little to no use for it. The problem is, having decided to vacate my subscription, I could find no way to do so. Only through several redirects did I finally get an e-mail address to contact them directly....

Classmates.com - California - False Membership Statements

Posted: 2011-07-11 by    Epiphany4u
Complaint Rating:  100 % with 1 votes
I had an old membership with Classmates.com several years ago (2009) and stopped renewal after that... since the highschool reunion had come and gone.

Then this gets sold to Memory Lane, and I see a recent charge on my otherwise zero-balance credit card.

I never...

Classmates.com - Unauthorized withdrawal of money from credit card without notification

Posted: 2011-05-23 by    Tom Lyons
Complaint Rating:  0 % with 0 votes
I signed up for only 3 months for 15.00 dollars "Classmates.com" After the 3 months assumed that the company would email me towards my end of 3 months. My computer was down a few days and was unable to notify them of cancellation just in case something like this would happen. I signed no authorization...

Memory Lane Classmates.com - Delaware - Unauthorized charge to credit card

Posted: 2011-04-12 by    Vicki Hasson
Complaint Rating:  100 % with 11 votes
There was a $39.00 unauthorized charge on my credit card. I didn't even give them my credit card number! (Where'd they get it?) I can understand why banks pay the requested charge, because there is NO PROOF that the victim did not offer to pay! These shiesters are smart. All of the...

Classmates.com Gold Membership - Washington, Seattle - Billing Issues

Posted: 2011-01-19 by    milehisteve
Complaint Rating:  100 % with 1 votes
Classmates.com automatically renewed my Gold Membership and charged my Visa $39 without authorization. According to a customer service representative, they set account preferences to auto renew and expect the client to remember to change this option to manual. There is no printed record of this...

Classmates.com - Automatic Billing without my permission

Posted:    Classmates.com a ripoff
Complaint Rating:  100 % with 5 votes
They say I signed up for trial membership of $9.99 a year and was automatically renewed after one year and billed my credit card $39.00. I did not sign up for a trial membership as I had not used classmates.com for several years. I called and talked to a representative and he said he would cancel...

Classmates.com - Massachusetts - Charging for service never received.

Posted:    NoMore!
Complaint Rating:  100 % with 1 votes
My complaint is the same as everyone else's. I succumbed to the 9.99 offer for an annual membership last year and never authorized automatic renewal. I cannot reach them by email or phone. It seems the only way to dispute a charge is by first logging in. Since my account has never been...

Classmates.com - Unauthorized Auto Renewal

Posted:    ShannonM
Complaint Rating:  100 % with 5 votes
Classmates auto renewed my account PRIOR to the end of membership. I called to tell them NO, I am NOT interested in continuing my membership and please refund my money (yes, I had gone in before calling them to change my renewal to "Manual" and remove my cc information).
Classmates basically...

Classmates.com - Illinois - automatic renewal billing

Posted:    T Edwards
Complaint Rating:  100 % with 2 votes
Classmates.com recently charged my credit card for a yearly renewal automatically without notice. I updated my profile several months ago and I thought I had changed the automatic to manual payment for renewal. According to classmates.com it's too bad and I am out the $39.00 bucks whether...

Classmates.com206 - 301 - 5900wa - didnt order

Posted:    mary mickley
Complaint Rating:  0 % with 0 votes
my credit card bill does not show address, telephone, number or state.they charged my account for $39.00. i did not authorize this charge. i dont even know what they offer if any thing. so i am lodging this complaint. i dont have a confirmation code. unless 6fc96 is it. If my printer worked...

Classmates.com - Reporting unauthorized auto-renewing

Posted:    Robin
Complaint Rating:  100 % with 1 votes
Filea complaints with the BBB and Attorney General-links below
They go under Classmates Online Inc. Renton WA 98057



Classmates.com - California, Woodland Hills - Unauthorized charge to credit card

Posted:    Disgruntled Classmates Consumer
Complaint Rating:  0 % with 4 votes
This company took $39.99 out of my pocket and CALLED ME to return it. Don't take no for an answer. Call every number and every executive personally. Email your states Attorney General. Act like your crazy.

Heres my list of numbers - if they say no - go to the directory and...

Classmates.com - Charged on credit card without my permission!

Posted:    Jan D.
Complaint Rating:  100 % with 6 votes
I signed up for Classmates.com several years ago. I only wanted to TRY this for ONE YEAR. That was ALL I agreed to! I just discovered that they are STILL BILLING my credit card company! I have NO NEED for Classmates.com! Who needs them when you have FREE FACEBOOK! I hope that other people will...

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