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United States - 98101
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ClassMates.com Complaints & Reviews

Classmates.com / Charges for membership

lisa bloodworth on 2016-01-20
I signed up for a trial not a membership. I havent opened up emails from this place for a while and would appreciate my 3 month charges refunded... I do not appreciate this at all. I would really appreciate your time & consideration with this as soon as possible... I really dont care to go...

Classmates.com / Unauthorized Charge of 39.00 dollars charged to my account out of nowhere

Reviewer50694 on 2015-12-21
A unauthorized charge of $39.00 dollars was charged to my account out of nowhere. I did not authorize any charges. This seems to be happening to a lot of people. Stay away from this site. I am going to attempt to get my money back as this is fraud in my opinion.

Memory Lane, Inc. D / B / A Classmates.com - Washington, Seattle / Unauthorized Billing

CassiLynne2005 on 2013-10-24
My cc was charged $59.00 recently even though I removed the automatic renewal from my membership back in 2011. I was told by Loa ( with Memory Lane) they don't give refunds and I told her to cancel my membership!!! I disputed the charge with my bank and am filing a complaint with the...

Classmates.com - Texas, Bovina / unauthorized withdrawl

Susan ortiz on 2013-01-31
This is the second time my card has been charged without my permission.. I complained last year about the same thing and it continues to happen. I need something done about this! $39.00 is alot of money withdrawn especially if I dont have it. Last year I was overdrafted due to the withdraw that...

Classmates.com / $39.00 was charged to my bank account without my authorization

Imlide on 2012-01-09
I was checking my bank acct online and noticed a $39 charge from classmates.com that I did not authorize, so i called the number listed beside their name on my acct. I told them that I did not authorize the charge and that the money needed to be returned to my acct in full. The man I wa...

Classmates.com / Memory Lane / Unauthorized charges

Bill Overington on 2011-12-08
I originally signed up for a minimum membership of $5.00 every 3 months and now I'm being charged $15.00/month. I have apparently forgotten my log-in information because I NEVER use the service. Consequently, I cannot access my account information to cancel my subscription and they do...

Memory Lane / Classmates.com - Michigan, Troy / $39.00 fee from nowhere!

TJ6501 on 2011-09-23
Upon checking my bank account today I see that Memory Lane has deducted $39.00. I have never signed up with Memory Lane and have never authorized them to deduct from my account. It appears that this is happening to alot of people. Think of how much money they are making off of us!! I see a...

Classmates.com / The company renewed my membership without notification

Lamess on 2011-09-20
The company renewed my membership without notification. I never agreed to an automatic renewal. Upon pulling up MY copy of the agreement, nowhere is an automatic renewal even mentioned. I do not wish to continue any relationship with this flim-flam company. Please pro-rate, return the 11...

Classmates.com - Aka Memory Lane - California / Sham Business Practices

E40 on 2011-09-12
While checking a recent credit card statement dicovered an unauthorized $39 charge for renewal to Memory Lane. Original membership was entered with Classmates.com. several years ago. Upon discovery of the fruadulent use of my dormant account attempted to contact them via their info on...

Classmates.com / Avoid this place at all costs

Iccone on 2011-08-15
Website has little participation from alumni of my specific high school, therefor I have little to no use for it. The problem is, having decided to vacate my subscription, I could find no way to do so. Only through several redirects did I finally get an e-mail address to contact them...

Classmates.com - California / False Membership Statements

Epiphany4u on 2011-07-11
I had an old membership with Classmates.com several years ago (2009) and stopped renewal after that... since the highschool reunion had come and gone. Then this gets sold to Memory Lane, and I see a recent charge on my otherwise zero-balance credit card. I never signed up with Memory Lane...

Classmates.com / Unauthorized withdrawal of money from credit card without notification

Tom Lyons on 2011-05-23
I signed up for only 3 months for 15.00 dollars "Classmates.com" After the 3 months assumed that the company would email me towards my end of 3 months. My computer was down a few days and was unable to notify them of cancellation just in case something like this would happen. I signed no...

Memory Lane Classmates.com - Delaware / Unauthorized charge to credit card

Vicki Hasson on 2011-04-12
There was a $39.00 unauthorized charge on my credit card. I didn't even give them my credit card number! (Where'd they get it?) I can understand why banks pay the requested charge, because there is NO PROOF that the victim did not offer to pay! These shiesters are smart. All of...

Classmates.com Gold Membership - Washington, Seattle / Billing Issues

milehisteve on 2011-01-19
Classmates.com automatically renewed my Gold Membership and charged my Visa $39 without authorization. According to a customer service representative, they set account preferences to auto renew and expect the client to remember to change this option to manual. There is no printed record of...

Classmates.com / Automatic Billing without my permission

They say I signed up for trial membership of $9.99 a year and was automatically renewed after one year and billed my credit card $39.00. I did not sign up for a trial membership as I had not used classmates.com for several years. I called and talked to a representative and he said he would...

Classmates.com - Massachusetts / Charging for service never received.

NoMore! on
My complaint is the same as everyone else's. I succumbed to the 9.99 offer for an annual membership last year and never authorized automatic renewal. I cannot reach them by email or phone. It seems the only way to dispute a charge is by first logging in. Since my account has never...

Classmates.com / Unauthorized Auto Renewal

Classmates auto renewed my account PRIOR to the end of membership. I called to tell them NO, I am NOT interested in continuing my membership and please refund my money (yes, I had gone in before calling them to change my renewal to "Manual" and remove my cc information). Classmates basically tole...

Classmates.com - Illinois / automatic renewal billing

Classmates.com recently charged my credit card for a yearly renewal automatically without notice. I updated my profile several months ago and I thought I had changed the automatic to manual payment for renewal. According to classmates.com it's too bad and I am out the $39.00 buck...

Classmates.com206 - 301 - 5900wa / didnt order

my credit card bill does not show address, telephone, number or state.they charged my account for $39.00. i did not authorize this charge. i dont even know what they offer if any thing. so i am lodging this complaint. i dont have a confirmation code. unless 6fc96 is it. If my printer worked id send you a copy of my credit card bill .

Classmates.com / Reporting unauthorized auto-renewing

Robin on
Filea complaints with the BBB and Attorney General-links below They go under Classmates Online Inc. Renton WA 98057 www.atg.wa.gov/fileacomplaint.aspx#Online ATTORNEY GENERAL - WASHINGTON LINK TO FILE ONLINE http://alaskaoregonwesternwashington.bbb.org/ FILE ONLINE WITH BBB Many of their...

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