Circle K
reviews and complaints

Friday , the 20th of May at approximately 3:00 pm I stopped to put gas in my vehicle. I sent my grandchildren in with my debit card and pin to put in $20 of gas. The doors were locked so we waited.

My grandchildren came back, I showed them how to put gas in. We put in the $20 and left.

That evening I checked my bank acct and $41.00 was taken out, not the $20 I put in the car.

Im upset even though it's just $21.00 taken from my acct! That's just not right!

I purposefully paid inside cause I thought this couldn't happen, but apparently someone knows how to get around this.

I called the store this morning and asked to speak to the manager. He said she wouldn't be in till Monday. He also said her name is Ruthie.

I will go to the store, they have cameras so everything will be revealed.

5/18/2022 11;26:46 AM and 11:29:31AM I had to go in twice to try to get this issue resolved .I went to use my 20 cent off coupon . I use shell circle k gas all the time. I always play the circle k games. I'm a very loyal customer. Gas was $4.23 for reg. I looked before I went in. Paid $40 on pump 3. Got a receipt . It dint go down. went back in. Ladi inside was very rude. But tried to fix it . Went back out . Came back in she said I had to talk to the manager . At this point I'm aggravated, I'm late to where I have to be . I'm trying to save on this expensive gas in my V8 ETC! So the manger does some calculating on his calculator and hands me $2 he says here this is what you would have saved ...? I just walk out... No what i would have saved would have been more gas in my ride if yall would have got it to do right... please make this right ... i love circle k but his has me so mad right now

Me and my mother just went to Circle K after a small ride into town, and she stopped to get grab some coffee. We had 3 small dogs with us and couldn't leave in car. Took them in. Another guy came out with a big dog. Refused service , though other guy just had dog. We were holding our dogs. They were not. Employee was extremely rude to us afterward.

Own April 25th 2022 at Opelika exit 62 I-85 Circle K at approximately 10 30pm Central Standard Time I have a Sip & save account but at this particular store I was told that it was not honored there. the way I see it S I P save at Circle K means sipnsave at Circle K not at some Circle K's. Also I have had numerous issues of having to pay for some because the system was saying I had already gotten my drink when in fact I had not. In closing I would like to say that my Valley, Alabama (Fairfax) location is the most friendly and clean place in which to do business thanks to brenda, nia,& Stacy A+

Om Mar-21-22 I went to circle k store 101 in Vidalia ga. To purchase a apple gift at10.47 pm the apple card was decline but they took 352.36 of my I call the police to get my money back and they told them to give her money say I had to come back and talk to the mgr nana she told me to due a dispute at this time went back to police they detective came and seen were the money was took off my card and say they suppose to give me back my money they talk to the the district mgr she told them my money will be back on my card in couple day as of now I have not received my money I need some one who over her I got my police they got theft forge all am ask for my money back cash app say they did not receive no my name Angela Brown pH number [protected] I been trying to find the corporate office for the Vidalia are please help me gety money back

I’m writing about a location in Baton Rouge, lA on government street, it was a handwritten closed sign on the door saying closed at 330 am Friday April 15th, 2022, but the employee was clearly visible behind the counter sitting down playing on her phone.

Hello my name is Jody and I work with individual's with mental and physical Handicap's my client lives close to the circle k #2741246 and has been getting his cup filled for several years recently

A new manager has taken over the store and began charging my client

$2.25 to refill his 100oz polar pop cup

When I asked about it I was told it was because it was a 1gallon cup I sent a message e-mail to complain about it

Around a week ago

4-5-22 this morning I paid for my clients

Soda and grabbed a small styrofoam cup for him to fill and pour into the 100oz cup to prevent a mess from being made and the clerk informed me I would have to pay another 1.07 to pay for the cup a heated argument followed

And I informed the clerk that my client is on the DDS waiver and that I was going to file a Abuse Neglect and Extortion with the state HHS over the issue

The clerks # 3295130 Shannon register 1 phone # [protected]

as this is a systemic issue at this store

My supervisor has instructed me to proceed with filing an ANE with the state

He owns the cup and shouldn't be paying for 128oz - 1gal and only receiving 100oz and they shouldn't be price gouging

It's my belief that they are discriminating

And targeting my client

Hardly any days off, overworked, underappreciated, infested with roaches, the overhang has a pillar which is rusting away, the equipment is constantly going down, refusing to hire anyone knowing we are very shorthanded, coworkers always late, ect. Store number is 6694. Been going on for the time I've been working there. 7 months.

Subject: Copy of dispute receipt I NEED HELP!

11.00 overcharge. Don't usually buy anything but gas and will not trade at this station again. It is older pumps and charge system so who knows. Attention said he did have a similar problem and would report it. Could not give me any contact info of management? nor does you site give a clear contact location

reference no. 727581 C I pushed no button for any other service so I do not know why my bill came to $13.57 which my bank credited and then debited me again. Your not fixing my claim.

You are not honoring my request through BankCorpSouth They did attempt a credit then debit for ($13.57 and then -13.57 clearly not reading my dispute properly. Twice! Circle K never responds to my contact, no matter how I try.

I want my refund for the overcharge in my gas purchase that is getting ignored I have a copy of the ticket available

store address 726 E. Pioneer Pkwy,Grand Prairie, TX 75050

I went to a touchless car wash going in my car was in perfect condition and I had purchased it a year ago. Coming out my car had machine swirl marks on the hood and the rear pillars (probably due to their dryer touching it). Today on march 11 I received a letter denying any responsibility saying they couldn’t find anything in their “investigation “. Their phone numbers reach nowhere.

I walked into Circle K at 7:25 AM this morning to a line of 3 people. A gentleman at the counter aging anywhere from 55-65 years old was upset about being carded, he didn't want his personal information viewed by employee. The female with long black hair was very rude to him, which he ended up leaving the store upset, and not buying items. It was my turn to go to the counter, which mind you I'm in this Circle K 3-5 times a day buying things, I mentioned that he (customer) must be having a bad morning. The manager?overweight lady with long dirty blonde hair, stated that it was company policy to ID everyone. I stated Ohio laws states to use your judgement for anyone over the age of 40, I said that man was in his mid 50s-60s. She stated she didn't care and that she was going to ID everyone. I then stated, you are going to lose customers with the attitude and inconvenience when not necessary to ID customers. She then got an attitude with me, stated she didn't care and they could go somewhere else. I then put my cigarettes back on the counter and stated with this type of customer service and treatment, I'm taking my business elsewhere. They both said, "Are you serious", I stated, yes, people spend a lot of money in here and most of us live in the area, I will no longer spend my money here until there is better customer service and treatment of people when they come in here. I felt it was very unprofessional and appalling that this woman just talks to people like this. Word of mouth spreads quickly, I will be talking to my neighbors and locals about boycotting this gas station until there is some respect for customers and better customer service. These employees did not use their better judgement and obviously need some training in customer service. I just cannot believe what I just witnessed. I have been going to this Circle K for 18 years, never had witness such horrible treatment, and then for the cashier to be rude and basically tell me my money doesn't matter either, so I took it to Rebel gastation across the street. I will be shopping there until these issues are resolved.

This complaint is regarding a very vexing and disrespectful issue that happened on 3/2/2022 around 11:50 PM central, dealing with a clerk at Circle K, located at 2350 Michigan Ave. Pensacola, Florida.

The issue is regarding a clerk that seems to be scamming and thieving people out of their return money (change). It appears to me that every time I purchase something at the store, the clerk always claims that she’s out of change and keeps the money. She appears to be a Caucasian female, with blonde hair and a bit heavyset

The most disturbing aspect of the issue is the fact that the suspecting clerk responded that she did not want her cash register to be short, which gave her the right to keep my money. The clerk proceeded with the audacity to disrespect me by calling me poor and not to return to the store, just because she got caught stealing and scamming the customer out of their hard-earned money.

I felt obligated to post this complaint just to alert others. I respect my money and I am all about the principles of things and it does not matter if I’m rich or poor. Moreover, it does take 1 penny to make 1 million dollars. In addition, those pennies do add up at the end of the day by a large lump sum that could be way more than the equivalent of the clerk’s hourly pay.

The video footage that recorded the issue at the store, should be able to prove the facts and my complaint.

I had stopped by the circle k on Tucker Rd n ocean springs Ms. Feb 24th 2022 sign read $3.19 so I go n to pay the cashier Kayla$20 for pump 2 I go to pump my ⛽ & it wasn't til after I pushed the unleaded button that I noticed it read $3.29 so after I pump the $20 I go back n the store to ask Kayla why did the sign say $3.19 and the pump read $3.29. She tells me it's not her problem but she would bring it to the managers attention. She was very rude. I left my phone# to have the mgr to call me and I still haven't heard from anyone. My phone# is [protected] my name is Sheila Byrd. Thank you

On 2/6/2022 @ 12:59:16 PM

Order Number 1047305

Circle K 2740368

Register: 3 123456, TRAINING

I prepaid for fuel with a 100.00 Bill

Went to pump 7 to pump 46.00 in fuel.

Returned to the same clerk that took my prepay amount, informed him I pumped 46.00 on pump 7.

He proceeded to give me change of 4) $1's and 10) $5's. The change was correct, that wasnt the issue.

When he handed me the money, I asked if he not had $20 dollar (denomination) bills?

He stated in a very rude manner" if I had 20's I would have given them to you".

As a customer that pays his salary, he should be kinder than to answer someone with what seemed to be an attitude because I asked for larger bill.

Seems he could have just stated, sir we are out of $20's.

Been doing business here for a long time, I might just have to take my business elsewhere!

After leaving circle k I never received my check,I’ve always gotten paid on time but when I decided to leave then I don’t get paid I’m owed 4 days of work