Circle K
reviews and complaints

I was going to purchase 3 of these Steam Gift cards and was only able to only purchase 2 of them as the your representative was having issues loading them and was getting error messages he told me that the system was down in which was fine by me that was not the issue. I went into my car to send the numbers that I had scratched off to my kids so that they can use them. They had told me that they were not good and were used I immediately went back into the store to notify the representative and told me that he cant refund me the money or exchange as they were final sale. This was not proper reply as I just purchased them no more than 10 min or less as I was parked outside the store. I was advised to come in the morning at 9am to speak to the store manager and the representative sent a copy of the cards to the store manger via phone took pictures and also of myself to verify who I was. Rajini the manager stated that she would be in the morning at 9am. So I agreed to this and said I would be in the morning to discuss. I came in the morning just after 9 am she wasn't there and the representative called the Manager Rajini and said she had called STEAM and said the cards were used and cant do nothing about it. I asked for the number of Steam and the manager Rajini used said that give me the number which is this one [protected] which is you merchant number? I should not be given this # as this is only for store user only... the representative on the line told me to contact STEAM only via email that is the only way to contact if you would have issues. So your Manager Rajini lied in checking this transaction as she never did.

My point in this are 2 things that the system that loads these cards failed on Saturday evening as the representative tried multiple times to load these cards and were not done correctly as you can see on your camera.

Secondly I was lied to by your manager and this is the worse thing you can do to a customer she told the representative that she investigated and she clearly did not.

ON 7/18/2022 I brought a 1 liter. Cherry Cola and A 40 oz King Cobra Beer and this happened 4:20 pm at the 7815 N. University Store location and she charged me @5.99. The soda pop cause 99 cents with taxes 1.09 and the King Cobre Beer cost 2.99 with taxes which leaves a total of $3.98 cents but she charged me $5.98 and I am owed a total of $2.00 and no she did not give me a receipt. Isn't this a violation of your company procedures. My name is Patricia McKay and my telephone number is [protected]. and you may email me a reply at [protected]@gmail.com...Thanking you in advance for your cooperation...Patricia McKay.

A Cashier working around 4pm on Saturday July 16th said his name is Edward? The Location on Guadalupe and Rural. I handed him a dollar in quarters and 10 cents to pay for my drink. Then handed him $4 in ones, $2 in quarters and a half dollar coins. I asked to put on pump 3. When I go to fill up my tank I noticed that he only put $4 worth. I was nearly on empty when I pulled up that location just trying get home. I was embarrassed to even go back inside to inform the cashier that the amount was wrong. When I came in there was another cashier that I did not catch his name. I informed the guy the person that was just here did not put the correct amount on pump 3 as I requested. He told me to wait until he comes back. Edward walked back out and I went up to him to inform him he shorted me $2.50. He argued with me saying I only handed him $4. Then pulls out the half dollar I had handed to him earlier and The tells me he will give me $1 back. I stormed out furious how that played out to point where I ended up crying out of frustration. I had to Waited a few minutes to calm myself down and went back inside and asked for my change back. He began to tell me that I was lying. I was trying to inform him I know what I handed him at least give me my change back. He started to walk away continue saying i was lying. That’s when the other cashier stepped up and told me he will take care of me. He ended up putting more than the $2.50 i requested. I will not be going back to this location after this experience. I do hope that Edward learns from this experience. Taking customers money is not okay. Hopefully appropriate actions will be taken.

Yesterday I visited the Circle K at 9931 Watson Rd, Crestwood, MO to get my bi-weekly Lotto tickets. I ask for 3 plays or $3.00 on one ticket for the MO lotto. The clerk, in error, rang 3 individual $1.00 tickets which is not what I asked for. While he admitted that to the manager on duty, she stated I was still getting my same plays and they couldn't void those. She asked if I wanted those tickets and I said no, that was not what I requested and left the store.

Why should I pay for their error? Why could they not have rung another ticket with the correct request?

I left the store without my ticket and went up the street where I will start getting my gas and tickets.

Very, very poor customer service.

I regularly go to Circle K on Washington ave. in Evansville In. recently they started construction work on the Mcdonalds that occupies the same building.

They take up all the parking in the front and the worker inside circle k told me that they were told to use the other lot closer to the highway and they do for a couple days but then they go back to parking wherever they want. They are very rude to customers and to circle k employees.

Customer approached me a regular and told me my manager made him feel very uncomfortable and disgusted says my manger between 1 and 3 am on his shift told him put that up he stated put what up he told him put his 👋 excuse me.. But put his dick up because he going to want it the young man says he given him a hair cut only he charged him 15 he said he recieved 40.00 instead and the next morning he gets a text 🙄 saying thanks for the haircut after he felt violated by him the manager thanks him but he told me the manager was telling him discriminating things about my job lying and the next day I was fired for bougus reason.. I want to file complaints wrongful termination discrimination and report the customers sexual. Hsrrasment

Two days ago I attempted to buy gas at this location. I started outside placing my card into the machine. After the machine read that the receipt that I needed would be unavailable. I stopped the transaction of getting the gas outside the store. I went inside instead. When I get inside to pay for my gas. My cash app card is declining for insufficient funds. When I looked in my cash app history the gas station pump had already too my 53 dollars and change. The workers could not help me because they said it has nothing to do with them. I never was able to get gas. And I am still waiting on my cash to be returned from my card.

Worker at store 1400 in Montgomery Al at 4:00am had a nasty attitude and no coffee was made I asked her to make the coffee and she said there goes the pot and the coffee mage it yourself so I left and went to a more cleaner store with customer care

I bought a bag of these chips and was not very happy with the taste. It was very bland, to be honest. There was a small spice kick at the end, but overall the flavor was lacking. I had a few of my coworkers try them and the consensus was the same as what I thought. I am an extreme lover of all chips. I buy chips from Circle K gas stations multiple times a week. I'm disappointed that these chips didn't meet the standard that I am used to with your product.

I live in Gulfport MS, and all the Circle K stations are not honoring the Easy Pay Card. Not the cashiers or people that work there, the gas pumps themselves. If I pay inside with an Easy Pay or outside at the pump, the result is the same, you automatically get charged the CC price. I drove to six Circle K stations in my city and neighboring cities. Every single station is doing the same thing. This is outright fraud, as every single station is advertising the EASY Pay price and others. You pull in, put your Easy Pay card in the pump, select the grade and start pumping thinking you're paying less. It's a scam! Class action suit here guys! Pissed! Yeah, over a tank of gas, 20 twenty gallons, you lose about $5 of savings, but it's the point. You guys are lying and scamming us!

So I have been working here for almost a year and I get 8 hr shifts with no break or lunches my boss said we are not even allowed to sit down for a few minutes I need to know if this is how circle K company works do we not we any lunches or breaks? I work 4 days a week graveyard shifts 11pm to 7am 8 hrs no breaks or lunches is this normal or the circle K company or is it my store that is being this way I just need answers I used to work at walmart they provided 2 15 min breaks 1 before lunch and 1 after lunch and then of course either a 30 min or an hour lunch am I able to atleast get a 30 min lunch

Receipt Paper is out on a regular basis. Liquid in the windshield washer reservoir that holds the brush was dry.

Call me if questions.

Richard Yarbrough

[protected]

Happened at 1:42 pm June 3rd, 2022. I just had a very nasty experience with one of your employees at the Circle K on the northwest corner of Scottsdale Rd. and Shea Blvd. The fellow in front of me was buying a bag of chips when he realized something might be wrong with it. He asked to swap out with another bag. Your guy at the counter refused to allow it, saying that all the bags are the same. The customer insisted, whereupon your employee began to berate and abuse him. This went on for a while. Eventually, the man demanded to get his money back, and your employee finally agreed. Having watched the whole thing before my eyes, I told him, "You are a lousy employee." To this he responded, "You are a lousy customer." I replied, "If you worked for me, you'd be fired." At this point he kicked be out of the store. I don't know whether this guy is on drugs, or if he just has a very nasty temperament. However, you need to investigate him. I've never seen such poor customer service in my life, and I could see him possibly getting violent.

Here in Florida i started working at circle K. There are no breaks at all in a 8 hour shift where you are standing and walking the entire shift. Even with available employees on the shift to cover you. a simple dedicated 30 minute break where we can sit down, go and leave and get lunch and eat it and come back would be nice. But florida does not require a break for adults by law. But i mean damn have a heart circle k. Mandate 30 minute breaks for full time 8 hour shifts.

The market managers in my area all team up and work together with the managements of the stores around the city and cover for eachother and or brush serious matters under the rug whenever customer service representative attempt to speak up or complain about unfair treatment for no fault of the employee.

These things happen because the managers of each store and the market managers along with any district or area supervisors formulate a scheme against company policy in order to protect they current position and holding onto the stores that they manage.

Circle K Headquarters needs to recognize that these things happen, and eventually employees will get smarter than the managers.

just like Circle k video monitors and records all sensitive areas and most activities with 24/7 surveillance footage theres nothing stopping the employee who is being mistreated to also audio record or video record the mistreatment and those videos and evidence will remain on the employees device forever.

I am going to monitor every manager i work for and will take these complaints and allegations qll the way to Canada because apparently going directly to your local Human Resource department will get you nothing but your issues being swept under the rug and your hours being shaded amongst your coworkers until you are forced to work for only working 1 shift a week.

these managers think they're fooling corporate circle k and in all reality they are doing a really good job at that

but these managers can't fool me or other thinkers like myself who aren't push overs who give up like all before me.