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1.1 1680 Reviews

Circle K Complaints Summary

54 Resolved
1622 Unresolved
Our verdict: If considering services from Circle K with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Circle K reviews & complaints 1680

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Newest Circle K reviews & complaints

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7:52 pm EDT
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Circle K Circle k gift card ($50)

I hope this letter finds you well. I am writing to express my deep dissatisfaction and disappointment regarding a recent experience with a $50 gift card that I received from Circle K as a prize for winning the "Oh Henry Feeding Frenzy Contest." I am compelled to bring to your attention the distressing incident that transpired when attempting to redeem the aforementioned gift card.

Upon winning the contest, I was elated to receive the $50 gift card in recognition of my participation and success. However, my excitement quickly turned into frustration and embarrassment when I attempted to redeem the gift card at a Circle K store. To my utter dismay, I discovered that the gift card was devoid of the promised $50 balance. This unfortunate occurrence unfolded in the presence of store staff and fellow customers, leaving me feeling humiliated and disheartened.

I cannot stress enough how deeply upsetting and inconvenient this incident has been for me. Winning the "Oh Henry Feeding Frenzy Contest" was a significant achievement, and I was looking forward to enjoying the rewards of my success. Instead, I found myself in an embarrassing situation due to the defective gift card. This incident has not only tarnished my perception of Circle K's integrity but has also cast a shadow over the entire contest experience.

To provide further clarity and substantiate my complaint, I have attached images of the gift card I received, as well as the courier packet that contained it. These visual representations serve as irrefutable evidence of the condition in which the gift card was delivered to me.

In light of this regrettable turn of events, I kindly request that Circle K takes immediate and appropriate action to rectify the situation. I earnestly implore you to provide me with the valid $50 gift card that I rightfully won through the "Oh Henry Feeding Frenzy Contest." Furthermore, I urge Circle K to address the issue promptly to prevent similar instances from occurring in the future and to uphold the integrity of your brand.

I understand that oversights and errors can happen, but I trust that Circle K will prioritize customer satisfaction and promptly resolve this matter. I eagerly await your response and a swift resolution to this distressing incident.

Thank you for your attention to this matter. I look forward to a positive and timely resolution.

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1:52 pm EDT
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Circle K Bad customer service and very disrespectful

Well I went to try to get scratcher and I didnt have my ID so I took my dad in I understand that couldn't sell it to him but the the morning shift manager was being very disrespectful and had attitude and there was pregnant cashier was being very disrespectful arguing back with me. They could of talk us with respect. Some one need teach your employee learn how to talk customer. Learn how to solve a problem with out making the customer upset.

Desired outcome: To talk to there customer with respect

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2:06 pm EDT
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Circle K General Store Manager Shannon McNiel

I would like to make a complaint against General Manager Shannon McNeil. I was a worker at her store for five months. I got employee of the month in June and was told more than once that my work was very needed and appreciated. She terminated me yesterday, for lack of reasoning. stating that I had abandoned my work. Which is a completely falsified lie. First of all, it is against the Law and Circle K guidelines to terminate someone that has not had a no call, no show, for three or more days. I was only a no call no show, one day. Reason i know about the three day no call no show, is due to a former worker named Jessica had done the same thing. She had not shown up for one day and i informed and asked Shannon why wasn't she fired. Shannon informed me that she could not fire Jessica because the store needed to have her not show up for three days. Which she didn't show up for three days and was finally terminated. She continues to employ workers that steal product and tamper with their hours. Workers that continue so use that store as their own piggy bank and spread lies about other workers. I'm talking about Jessie, JJ, Samm Bargo, Andrew Davis and Rita. This general manager needs to be removed from her duties and a new General Manager needs to be put into place before this gas station goes down the drain for no reason. Thank you for your time, and if nothing is done within a week, I will be filing a lawsuit against Mrs. McNeil for wrongful termination.

signed, Isaac Magana.

Desired outcome: An apology letter and to continue to work with Circle K. I got screwed by this Manager for no reason.

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10:05 pm EDT
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Circle K Return policy

I purchased a vape pen from Circle K. The product needed charging, no big deal, but even after a full charge it would not function. It was a dud. The employees at Circle K wouldn't even offer a replacement and essentially told me too bad, going so far as lying about informing me to test the product before I left. The product is in its original packaging and I brought the issue to their attention in just 2 hours. It's a pretty clear violation of Consumer Protection.

Desired outcome: I would like a refund

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10:31 am EDT
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Circle K Refund/def fluid/impossible store manager

On July 15th, 2023 I visited store# 4701445 on 220 S. Murray Rd. Rantoul, IL I wanted to top off my def tank while I was near a location that has it. I went in to prepay I knew I only needed a few gallons so I told the cashier I just wanted to prepay $12. He couldn’t initially get the prepay to work so he walked out to the pump and came back went back to the computer started typing again then told me to run my card so I did. He gave me a receipt I went out to pump it the hose was stuck up inside the pump as I was trying to get it out I hit the lever the pump goes on to and thought it cleared the pump like I had hung up the nozzle so I went back in asked he said he didn’t see the prepay any more so I’d have to redo it. Ran my card for $12 again I went back out this time the pump wouldn’t let me pump it at all. It was saying pump 2 prohibited. So I went back in told the cashier. He told me to move to a different pump so I did. And again for the third time my card was ran for $12. And again but on a different pump it was saying pump two prohibited. The cashier throws his hands up in the air says “I don’t know anything about these pumps I guess we are out of whatever you’re trying to get” I then ask when the money will go back on my card and again he doesn’t know this information either he says “ I dunno like maybe a day or two” so on Monday I checked my account and all three transactions are completed there’s nothing pending. the $12 has now turned into $36 they took out of my account from running my card 3x. And I never even got my def fluid. So I call the store manager try to explain it to her. She basically calls me a liar and tells me as soon as I hung up that pump the money went back on my card. Im trying to explain to her all that happened that day she keeps trying to talk over me and tell me I’m wrong about everything. I try to explain to her my receipts are all saying 1 gal @ $12.00/gal. She keeps trying to talk over me. I ask if there’s another manager I can speak to at which this time she becomes irate and tells me I can now deal with corporate because she’s done talking to me. She rambled off the phone number for corporate and hung up the phone. I’ve called corporate several times you have to leave a message and someone is supposed to call you back. It’s now Wednesday July 19th I still haven’t received a call back from corporate and there’s still no money pending to come back to me. I believe the cashier typed something into the computer wrong and all three of my receipts reflect it.

Desired outcome: I just want them to respond right their wrong and refund me.

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11:23 am EDT

Circle K Alyssa Reyes

this woman was rude. she made inferences about my mental health and tried to say that i was acting strange and crying hysterically. ma’am it was 5 am. i just woke up for my hospital shift and she just started to harass me about how i looked (i was in scrubs and a jacket), claiming i was scaring other customers (there was one other person in there and i was perfectly normal. didn’t talk to anyone but her. ), saying i was talking to myself and crying( i was there less than 2 minutes and the only thing i told HER was that the self checkout wasn’t working then moved to her register and she just started). she claimed i was going to get hurt? i took that as a threat i paid and left. i want to speak to corporate about this woman. she should not be working here with her crazy [censored] ideas of customer service. if i was mentally i’ll it is/was none of her concern. I’m a nurse and i got harassed for nothing. I’m in there every morning and now i want something done about her asap. SHE ALSO OVERCHARGED ME I HAVE ALL THE RECEIPTS AND SHE REFUSED TO HAND MY MY ITEMS AS WELL AS THE RECIPT AT THE END. SHE WANTWD TO KEEP MY ITEMS AND KEPT MOVING THEM BACK TOWARDS HER AFTER I PAID. I WILL GO IN AND TALK TO SOMEONE AND I WANT HER PUNISHED.

Desired outcome: her reprimanded. or fired.

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5:39 pm EDT
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Circle K Malicious management needs looking into

Having been hired few months back while i physically can only do so much due to limitations and have been transparent on a recent tragedy in personal life I had to work through and needed to take care of but focused on the new job as best I can in spite of harassment and more I been overlooking the behavior now makes me remember because I was asked to come in late last night to sign for specific trainings online by a higher up manager then asked to come in few hours later in the morning to be told I am going to be criminally charged in spite of my transparency was lead on by a lie and was given no chance to defend myself or point where it was not accurate and I asked for some more detail and he called the police because he said he felt unsafe. I have had history of anything like this and the store being in a huge deficit taking it all out on someone and he said he has been watching me and the whole store was nearly rearrange the discussion was specifically where there was no camera or proof. I am autistic and have ptsd so this was overwhelming and unfair. Plus not to mention I worked 2 weeks there with no phone when my phone didn’t work and only had a phone again after my dad just passed away I have his phone but the phones there never worked. That had some scary situations working alone day or night. There are continuous turnovers I notice for random reasons and I suppose I got into a dangerous situation when taking the job but they need some real looking into and trying to call any corporate has been a runaround. Now something serious he wasn’t clear about can be charged on me when I had no record before? Something isn’t right in that place and it’s not a first but I’ll do what I can take care of this from my end but I can’t find anyone to reach at the higher up level but I will see what other options I have. It’s just a bit of a shock at the moment it happened this morning.

Desired outcome: Someone to listen to my side that can be fair

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1:03 am EDT
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Circle K Customer service

I stopped at the circle k around 10:30-10:45 pm [protected]

I was with my mother and my school aged daughter. We went in for snacks. While she was ringing up our goods the screen said 17.91 and she still insisted that the total was 26 dollars and some change. okay well I didnt notice until my mom said anything. The cashier who said her name was "Mary". I dont know if she gave me a fake name. She was being really rude to us from the get go. I was trying to make light by chucklingI payed her the money she snatched the money out of my hand scratched me with her long nails. She looked high on weed. She was giving my mother attitude and I said there is no need for attitude. and she was mad she had to ring up our goods again. She handed me me my change and said "oh look the total is still 26 dollars" in a real ugly attitude voice and she said for us to get out of her store. After we said we didn't know why our total was so much. I didn't argue about the total, She was arguing with us and told me she wouldn't touch me with a 10 ft pole which Hoped she wouldn't touch me at all because I never insinuated I was going to get touched by her. I grabbed our stuff andshe kept calling us the B words and yelling at the top of her lungs to get out of "her" store. This woman whoever she is has been there for a little while because I remember her sour attitude from long ago but never complained my mom who lives right behind the store who frequents that particular store for her needs. she told me she is always ugly to the women and always flirting with the men and that's not the first time she was ugly to my mother. I am worried about my mother not being able to buy what she needs because of this woman. If you can h ear audio on the recordings of inside the store I'm sure you will hear what she said and us.

Desired outcome: Since this isn't the first time that me and my mother have come across this woman, I feel she needs to get terminated. My mom scared to go to the store now. We are shaken up and any other outcome would be just disappointing as her attitude.

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Update by MMC33
Jul 07, 2023 1:06 am EDT

yup rude employee hispanic woman with long blackhair heavy set said her names mary but not really sure. Real ugly attitude .especially if you are a woman

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2:04 pm EDT

Circle K Gallon refills of ice, and how it benefits me

I've done my research and lots of it. Did you know Circle K was branded as an ice distributor when it first became a business, they sold ICE, YES I SAID THEY SOLD ICE. They had ice vending machines you bought a block for 2 quarters or a bag for 1 quarter and it dispensed down a slide from a door that opened you lifted up a flap and there was your ice. There is still an old building that ice was vended at, at Petro lock in Lancaster, Ca. Thats some history,

Anyways…. I dont get the big issue when it comes to supplying customers with the best ice you can find in town, but they dont want to sell it? How does that even work... here's my story...

I was once told about being able to purchase a gallon refill of ice for $2.19, which a gallon of ice calculates to approximately 8lb bag of ice, which is the weight of a gallon of water when frozen, since gallon means liquid and not a solid, and the same amount of ice is sold at the 99cent store for $1.19, soooo... And for a fact, the registers have a button to ring up that purchase on their registers. I am one of if not the only person who utilizes the ice for refrigeration for my food, being I live off grid, but I also eat it and it's not hard on my teeth, so I purchase two bags of ice like this and not many customers are aware you can do this. Most customers come in with their own cups daily and get refills of ice for free, which is suppose to be allowed by law, a business can't deny water to anyone even if it is in ice form, but other customers just walk out with their drinks, food and anything else they want and get away with it, but I am a paying honest customer, which most of the employees that work there are aware of. I even purchase an additional cup to fill the bags up with ice. Occassionally I bring my own water jug for the ice but it's more convenient in the bags. Many times my roommate will ask for the gallon refill and not all the employees are aware of our living situation and how we utilize the ice which shouldn't matter, but it is a household expense that can be costly if not managed correctly. So after about a year, there has been issues with one of the day time managers, who I rarely even see, suddenly tells the employees they can no longer honor this sale and changes the price to a per cup fee,when I dont even need their cups, and on June 25th, 2023, I went to the Circle K on Division and Ave K, Lancaster Ca, and one of the new employees claims they need to charge me for 6 cups of ice which means they want to charge $8.00 for less than 4 lbs of ice which is ridiculous, but I paid for it this time and still asked for a bag so that I dont have to juggle all these cups in my car while I drive spilling them on the floor, creating extra waste, la-di-dah... which used to happen before i began utilizing the gallon purchase for my ice. So I'm guess have to bring in my own cups like everyone else and get free ice, like everyone else. Negative I'm not gonna do that, But I was trying to be a honest paying customer. I am even aware of them having monthly ice gallon refills that they dont honor at that location. If they did they could probably raise their revenue on ice purchases and that's simply frozen water. Instead of going against the customers they should make it more convenient. Making something more affordable to your customers will not only bring in more paying customers but is more beneficial than a non paying free ice individuals. And it's not like I live down the street either, I live 15 miles from town in the first place, yeah I even take my business to Sonic but their ice melts faster because its smaller but they sale 10lbs of ice already packaged for $3.00. But I have to drive an additional 12 miles around trip risking the ice to melt in the summer time and my air conditioner is out on one of my vehicles. By not honoring this ice refill at the gallon rate of approximately 8 lbs, they also lose my business for not only gas for our two vehicles and a generator (since we live off grid and rely on gas especially during the summer months to run our swamp cooler, which can consume a fair amount of gas) and misc items, but to have respect, courtesy and appreciation for an honest paying customer who rely on their services just as much as they rely on my business.

Anyways to share some more history on circle k, they once had ice vending machines you bought a block for 2 quarters or a bag for 1 quarter and it dispensed down a slide from a door that opened you lifted up a flap and there was your ice. There is still an old building that ice was once vended at, at Petro lock in Lancaster, Ca.

Desired outcome: Managers should grant all paying customers this option at a fair cost. Creating an ice pass monthly subscription regardless of use, Circle K gains, saves cups, make up losses, make cups available for sale, reduce cup costs, storage, etc.

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Discrimination is for fools
Lancaster, US
Jun 29, 2023 5:21 pm EDT
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What's the big deal to sell ice. However the person transports it or what it's for dont matter. And if you are not using the cups dont pay for them. It's a company stealing money from their customers for a service not being rendered to the customer, They are making up false inventory reports claiming they are selling cups of drinks when the cups arent even being purchased by this customer. It's a type of embezzlement and a liability that circle k can be held accountable for in the long run. That manager should be reported for falsifying purchases. Cause who wants a million cups to dispose when you can use s bag..

A business not wanting to sell something already at the public's dispense is discrimination. If you have a way to ring it up, ring it up! Let the person buy the damn ice how they want. It's not hurting anyone to sell ice. You buy the bag and buy the ice. And ice isn't inventoried. It melts then evaporates whether it's used or not. The manager must have personal issues the cashiers should still ring up the ice cause shes a paying customer, it would be different if she was stealing ice and you kick her out the store but she is paying for a service already provided by the customer. Its discrimination. I would sue the company and get a life time use of ice at all their circles k. Heck maybe own that one some day. Good luck.

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1:49 pm EDT

Circle K Nobody working at Circle K seems to know if I can use Frys fuel points at their location

I would like to use my Frys fuel points at Circle K, but nobody working there seems to know if I can use my fuel points there. I want to know if I can use them, if I can get up to $1.00 off per gallon and up to 35 gallons on a single purchase. Nobody answers the phone and if they do, they hang up. If you go into the store, nobody working there knows. The location is 705 E 4th St, Benson AZ 85602.

Desired outcome: Find out if I can use my Frys fuel points at this location

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8:46 pm EDT

Circle K Doral cigs.

Got 2 packs 3 days ago. 3.15 pack when you buy 2. I paid 5.60. Today bought 2 sign said 3.15 when you buy 2. Paid 7.60. Receipt has 3.55 ok. Girl didn't help. Knew nothing about it. I told her the sign says 3.15. She don't make the prices. Prices on the products should match the register. Nice way the rip people off. Most don't pay attention right.

Desired outcome: Fix the price on product to match register would help. Don't RIP people off. It's hard enough. Rich keep getting richer off the backs of hard working folks.

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3:04 pm EDT

Circle K Circle k and the purchase of car wash certificate

Upon purchasing gas and a car wash I saw that I did not get a receipt. Since it is necessary for getting the car wash, I went into the store and waited on line. Finally get the receipt and go to get the carwash. Car wash is broken. So I waited to get a receipt and was still unable to get the car wash. I went back inside to ask why I was not told carwash was broken, snotty girl told me she didn't know. Also suggested I return every day to find out if it was fixed

Desired outcome: Money returned

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10:04 am EDT
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Circle K Employee

On June 9th at about 8:00 am the assistant manager that was on the ship used racial slurs calling me the n word stating that she don't have to sell me anything in the store just previously the day before she was in discussion with three other officers regarding black people and how they act in society however I explained to the lady the assistant manager if she mind hurrying up so that I can get the items that I need and leave about my business she got upset and told me that I would need a ID to purchase cigarettes now for approximately one year I've been coming to that store and had to show my ID one time in the same assistant manager who told me that it's okay I don't have to show her my ID any longer she know who I am has been selling me cigarettes for approximately a year since but today she tells me that she cannot sell me any cigarettes and will not sell me any cigarettes because of the what I had said to her the previous day I told her that you're discussing things about black people as if you are prejudice against black people and she stated I don't care what you say calling me the n word I don't have to sell you cigarettes and that your ID is expired and that gives her every right but I told her that did not matter the day before yesterday and all the other times yet you want to call me out of my name and say those things and now try to card me and say that my expired ID determines her not to sell me any cigarettes or give her the rights to sell me not to sell me cigarettes so I told her that an expired ID does not determine my age and I'll be filing a complaint he called me the N word again stating she don't give a f* she runs the store this complaint is a notice of my intent to file a 1983 complaint in summons the circle k corporation or company to court in the US Constitution in the constitution of Texas states that no one shall be discriminated against regarding sex race Creed etc and these are grounds for a civil complaint I will also file a complaint to the civil Rights division within the United States attorney General in Washington DC regarding this company and it's employees who are belligerent and reckless the address to this company is 506 Austin highway Alamo Heights Texas 78209

Desired outcome: You decide I don't wish no harm on no one but shouldn't no employee be working as an assistant manager in a public place where people spend their hard earned money

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9:27 am EDT
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Circle K Rude employees and getting banned from store due to telling the truth to the manager

I've been going to this store for many years now and have never met such a rude disrespectful loud mouth employee that works at circle k now I didn't know drugs were allowed to be used by the employees during working hours well that's exactly y Ive been banned from going back into the store becus I decided to let the g. m know what was going on in her store and we'll next day I get told I can't go in the store anymore I thought I was doing the right thing by letting the manager know I caught her worker in the restroom sniffing drugs off the toilet seat haaa she forgot to lock the door well apparently I'm not allowed to go in the store anymore ikno for a fact unless I've been caught stealing or being rude to one of the employees that's when I'll get banned from store which I haven't done either or who can I talk to about resolving this issue and hopefully get a apology from the employee and the general manager from old persal Rd store also I think the employee should be fired immediately due to her being so unprofessional and getting caught doing drugs at a place if business what if my 10 yr. old daughter was with me that day I caught your employee doing her drugs in the restroom then what!

Desired outcome: I'd like that employee fired and the general manager to be sent home with unpaid leave and I'd like a apology from both of the workers as well and to be let back in the store

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1:11 pm EDT
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Circle K Service

I purchase fuel exclusively at Circle K stores. I utilize the Easy Pay system. Therefore, I spend very much money at Circle K. If this means nothing to Circle K, please let me know, and I will take my business elsewhere. I say this because, this is the second time I've had cause to make a complaint about a Circle K store. The first time, it appears, you did not think I warranted a response. Hopefully, your CRM has improved since then. My concern is as follows:

1) It makes no sense to me, that, in your initiative to push self serve checkouts in your stores, You didn't consider it necessary to have said checkouts accept your own in-house Easy Pay cards.

2) You did not train your employees to know that the system does not accept Easy Pay (provided the clerk is familiar with Easy Pay at all). I waste a lot of time explaining to clerks about this. Apparently, they are trained to push the customer to the self checkouts, so they selectively do not hear the first time I tell them that it will not work. Or, they waste time, trying to run the transaction, before hearing what I'm saying.

3) I visited your store at 3350 E Main Street in Mesa AZ last night 31 May 2023, at 9:56 p.m. I went through the scenario of having to explain to the clerk that I cannot pay for fuel at the self checkout. Normally, a clerk will then move to a regular POS, and do the transaction. This clerk just stood and looked at me. I moved to the regular POS, expecting that the subtle prompt would jog her memory. When she still stood there, looking at me. She then said to me that that register was closed. I lamented that I would not be able to purchase fuel. Her response, in a condescending manner was "Well, it is what it is." Normally, I have cheery exchanges with Circle K clerks, especially late at night, when I know they are at greater risk, and maybe a bit more apprehensive. This poor choice of words and attitude said to me, "I don't care if you have fuel or not, and I don't care if you run out before you get to the next station. In fact, I don't care if you come to Circle K at all." As I said, I would like to know if this is the view Circle K takes of me as a consumer, or, as an individual, so I can decide where to purchase my fuel from now on.

Desired outcome: Better training of employees. As a person who recommends Circle K and Easy Pay to others, how do I look if they encounter poor service, after following my recommendation?

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7:47 am EDT

Circle K police officer

I don't necessarily have a complaint!

The officer on duty @ the above location certainly does not have any familiarity with being around Blacks :as I once came into the store, he was videotaping with his Personal Cell phone!

My info concluded he was sending the photos to particular Police officers within the Tallahassee Police Department... facial recognition is quite common within the federal government! However, he was illegally obtaining photos of shoppers ; I'm sure if this occurred with Whites, they would have immediately brought this complaint to the Store Manager!

My former affiliation with the Government (in the Intelligence division, and an Attorney and Commander of 45 thousands soldiers!)

Another officer walked into the store and he was saying to him "I could shoot one of them and I don't even have to call the police!

My Synopsis and Conclusion" is THAT officer is not used to being around Blacks!

As he is one of your subcontractors, its just a matter of a short time, he will shoot a Black and It I certainly believe it will not be a justified shooting or killing! That will result in a civil and criminal lawsuits and you have to pay in the bill! And of course you will have the Blacks screaming White Supremacy!

The Officer is Mentally Deficient! DO NOT CONSIDER THIS A PERSONAL ATTACK... Send one of your Employees' there and see for yourself!

By listening to him and looking at his repour and demeanor he's not used to being around Blacks... He thinks by pushing his chest out, he scares Blacks ;

The OFFICER thinks he's a Gangster! I'll tell you what a Real Gangster is ; a Gentleman, with Money and got Problem Solvers...

Sir Madam,

GOOD LUCK

Desired outcome: Retrained, Fire, or send him to a store where mostly whites shop !

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7:07 pm EDT
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Circle K Employee

Blonde female employee about 45, wears glasses, worked at 4:30pm on May 17th 2023. Refuses to run register unless she feels like it. This is every time I go, after today, never again. How dare she have to use a register. How dare she not just get to stand there and be extremely rude to customers pretending to work. I'll never go back while she is there.

Desired outcome: Fire this employee, circle k losing business solely because of her. Lost me.

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4:11 pm EDT
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Circle K Money

I handed the lady $100 bill she handed me 4 ten dollar bills roll up and said there was $90 there. I believe her put it in my pocket went out to the parking lot to pay my driver I pulled it out on camera and seen it was only $40 and went back in and told her and she and the manager said she'd watch the cameras and she seen her give me $100 change but she had me for 10s and I never rolled up so how can she see her give me $100? So now I'm out $50 because they ripped me off and went and don't want to make it right and all they have to do is watch the cameras and they can see that they ripped me off

Desired outcome: I want my money back and I would like to be paid for my time cuz you guys really inconvenience the hell out of me taking my $50

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7:30 am EDT
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Circle K The professionalism of the workers in the store

Since april and the other lady have been replaced from the store on maple and rhodes this store have gone down hill. I have been going to this store for over 10 years and I have never been so unsatisfied by the professionalism in this store. The younger workers are rude they don't greet they don't say thank you have a good day, numerous times the store has not been open in the mornings and people standing out regulars being late to work. The language and action in that building has caused other regular customers to say that they don't even want to come here anymore because of the ignorance that is showed.. When april and the other lady was there everyone loved going they kept it clean they were friendly and started your day off good by always greeting you and telling you to have a good day they stayed on top of thieves and always manage to conduct themselves in a very professional manner. Your staff now there is horrible rude ignorant and lack professionalism they stay on their phones they hold conversations with each other and make customers wait until they are done they wear anything in there and I know there is a uniform to be worn the only one I have seen was a lady name tina I think a young girl she was pleasant but the boys in the morning the and afternoon rude this is not a good look especially when you have regulars I wish you would really get april back because we miss here and miss the way she made a customer feel

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Circle K Manager/district manager

I'm a former employee of circle k in goldsboro nc off of memorial dr. My name is shanna carson. I got sick in 2021can't remember the month was out for a couple of days let me add I had been with the company 5 or 6 years. Anyway was told if I didn't come back that Thursday not to come back had dr.notes so district manager called me and said she was moving me to a different store and told me to go in and do sick leave tried but my manager had changed my password on my dash and she has everyone's password so she can do that. A week later I got notice of termination I do know the laws in NC unfortunately for them. I had left for a year and was never removed out of their system so when I came back I never got offered medical benefits spoke to my manager about this also never resolved so now I have a ton of medical bills and guess what Im still not working due to being ill still and have since filed for disability. I've also hired a lawyer for wrongful termination and medical bills. After all those years you would think hr would see what's really going on in their stores by these managers and appreciate the employees who bust their butt for a measly 12hr job.

Desired outcome: People need to be held accountable for their actions. I also would like a termination letter on the reason for termination. I would also like my w2 that I've called several times to get with no response.

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Circle K In-depth Review

Overall Rating: Circle K is a convenient and reliable option for all your daily needs.

Location and Accessibility: Circle K has numerous locations across the country, making it easily accessible for customers.

Product Variety and Quality: Circle K offers a wide range of products, including snacks, beverages, and household items. The quality of the products is generally good.

Pricing and Value for Money: The prices at Circle K are reasonable and offer good value for money. They often have promotions and discounts available.

Customer Service: The customer service at Circle K is generally friendly and helpful. The staff is knowledgeable and willing to assist customers.

Cleanliness and Maintenance: Circle K stores are usually clean and well-maintained. The shelves are organized, and the restrooms are kept tidy.

Loyalty Programs and Rewards: Circle K offers a loyalty program where customers can earn points and redeem them for discounts or free items. It's a great way to save money.

Online Presence and Ordering: Circle K has a user-friendly website where customers can find information about their products and services. Online ordering is not available at all locations.

Environmental Sustainability: Circle K is committed to environmental sustainability. They have initiatives in place to reduce waste and promote recycling.

Additional Services and Amenities: Circle K provides additional services such as car washes, ATMs, and propane tank exchanges. These amenities add convenience for customers.

Pros and Cons:

  • Pros: Convenient locations, good product variety, reasonable prices, friendly customer service, clean stores, loyalty program, additional services and amenities.
  • Cons: Online ordering not available at all locations.

Conclusion and Recommendation: Overall, Circle K is a reliable and convenient option for your daily needs. With its wide range of products, reasonable prices, and friendly customer service, it provides a positive shopping experience. The cleanliness and additional services offered add to the overall appeal. However, it would be beneficial if online ordering was available at all locations. I would recommend Circle K to anyone looking for a convenient and reliable convenience store.

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Contact Circle K customer service

Phone numbers

1877 8800 555 4647 More phone numbers

Website

www.circlek.com

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