Circle K
reviews and complaints

I just left your location where the entire store has not been faced and restocked in AT LEAST 3 DAYS.
I asked when the Arizona Iced tea and Gatorade and Egg Rolls on the grill would be delivered...they informed me they hadnt been restocked yet.
Just gave me a blank look, didnt even offer to get me what I needed...just a blank look with his jaw slack.
Circle K only has ONE good employee at that location and she doesnt come on for a few hours. And I CANNOT BELIEVE that Melissa can run that place alone!
The coffee is disgusting and nearly lava consistency at times, the tea reservoirs make the tea taste old since they never get washed, the inability to refresh the roller grill caused me to waste 6 bucks on hard eggrolls that were inedible...and these are just off the top of my head!
If you expect to keep customers, this location needs to be addressed, because until I recieve word that place has been cleaned up, I will be driving 5 miles outta my way and go to Quick Trip where the food is fresh, the employees are delightful and the place is stocked.

Asked for 5 lotto max tickets. Staff scanned the form with 5 tickets on it 5 times. Asked why would anyone want 5 tickets with the same numbers. Teenagers response was I asked wrong and the 15 sets of numbers are considered 1 ticket. WRONG. Each ticket has 3 sets of numbers. Why is this kid even allowed near the lotto max machine if he doesn't know the lingo. This person had glasses, slim about 130 lbs 6' tall. Definitely needs an attitude adjustment. Claimed I had to sign the tickets I wanted checked. WRONG again kiddo. He said anyone could claim it. My response, you really think you're goin to take it in front of me if it wins big? Told him the player receipt was at my residence which is also required in order to claim any large wins. Educated the kid signatures are suggestions only until a prize is claimed. This kid shouldn't be working in a customer service environment period.

6/21/21
I was at your store thats on Alma School/Elliot in Chandler, Arizona.I asked for a carton of cigarettes, the cashier said they had none, I asked if they had single packs, she looked said yes and asked if I wanted all 10, which is a carton, the price was almost 70 dollars.I asked if in a wk the price had climbed almost 4 dollars since I had bought my last carton there, she shrugged her shoulders sayin"I guess"Usually I buy 3 packs at a time which runs me a bit under 20 dollars w/adding my # on elextronic board.When that flashed asking for # as I started to add it immediately went off.9 single packs cost me about 60 dollars, todays price cost the 3 pack price plus 19 dollars plus some change for single pack totaling 10 packs.With that price, as I calculate it, it cost me 19 dollars for 1 pack of Winston 100s.Whats that all about ? Im a smoker and always use Circle K, but not again.I will no longer purchase my gas at that store again either. I didnt get the cashiers name or badge # as she wasnt worth my time.Someones got to be kidding as this girl didnt even know there are 10 packs to a carton ! She may not be a smoker and I applaud her if she isnt but at least know whats going on if you are waiting on customers.At the peak of business and theres 1 cashier with 10 customers, possibly, on a lunch break, to have to wait 10-15 minuted to be waited on does not make a convenience store.I have been a customer at thios store for 30 yrs even when it was across the street but Im done.I have over looked and overlooked customer service as well as price increases from day to day, long enough, nothing changes if nothing changes, this store may never change but I can change store I use.

I use my cash app card at a Circle K in Jesup Georgia Monday around 4:36 p.m. for $10 and they put a hold on my card and said that the $10 for gas was now in the negative but they're holding $35.77 someone sent me $15 this morning and it took off the $10 so now I'm left with only $5 I would appreciate if someone could get back with me so the whole can be taken off my cash app card because I need my money

The manager of the lafayette, Colorado 80026 store slapped me in the face this morning when I tried to purchase cigarettes not sure if he was working that day because I don't think he was in uniform but yea very poor service hopefully u can review ur cameras /audio tapes to confirm but I would hope that u guys can make this right because I'm considering opening a lawsuit if nothing happens from this point on

I went to the circle K 2909 E.South Blvd paid for my items sat my wallet down to gather my bags and walked out. I went right back into the store to get my wallet and the cashier says no one turned one in. This cashier stole my wallet in the matter of seconds! I only walked to my car and back into the store. This was on June 12th 2021 at 3:15pm.

This event occurred at the Circle K gas station on Geneva Rd in Wheaton, Illinois (USA) at about 12:30 pm on Friday, May 28, 2021.

The staff in this business have always been very nice to me; open and friendly. Today I was shocked by the behavior of the sales person. She was sitting when I arrived at the register; I couldn't see her initially. She left me standing there for a time, then huffed loudly, got up, and yelled at me, ‘YEAH?'. I asked if she was talking to me, and she yelled very rudely, "I don't see anyone else here". I pointed out that the staff in that business had always been friendly and helpful, and that I wasn't used to being spoken to so rudely. I finished my business, and before I was about to leave she was yelling at the next customer. He had a problem of some sort; he was speaking quietly and respectfully and she was yelling at him.

Physically, she appeared to be early middle age (I could be wrong); medium height, and rather thin; African American, and had on the red T-shirt uniform of the Circle K. There were no other employees that I noticed; at least behind the counter. I'd like to keep going to this store; it's convenient, and as I said, everyone has always been really nice. Frankly though, she was pretty scary; unstable, if you understand what I mean. If I see her there again, I doubt I'll go back.

To day 5/27/2021 . I went over to the gas station to buy two tender loin sandwiches about 1 pm ! The cashier had a sing up saying Fryer was down no food! I told her that I came over to get tender loin sandwiches. I told that I was over there a while back and the fryer was down . She proceed to tell me that fryer was not really down that she was ! It seem like you need some better help ! You have really have good food ! It look like you need to screen you help better . I hope this help you . I would really hate to see stop the food service ! because you really do have GOOD FOOD. Thanks Dan

I'm complaining about the poor service receive on 5/19/21. There was a line full of customers with one cashier. I ash if he could call for help after being in line for over 10 minute. Cashier said he would be with me shortly, I ask if the other Circle employee could help and the other employee stated he has to get this done. Another person coming out of a side office heard me asking for help and ask what the problem. I advised her that we have a line of people waiting and one cashier and he can use some help. I believe she was the assist manager and advised me that she don't need me tell her how to do her job. I explained that I'm not trying to tell you how to do your job, just trying get some help. The lady was very defensive and argumentative, so I ask for the store number and region manager name, she declined and said I nan look that information up online. I worked for Chase for over 33 years as a manager and this type of customer service and behavior is unacceptable. Date and time of recording on tape, 5/19/21, time 2:00pm through 2:21pm Arizona time.

I purchased the Beverage Subscription for $6.48. I was told that the benefit of the subscription is that I could get 1 fountain drink per day free of charge. I have purchased 3 fountain drinks since then and was forced to pay for each of them because the register (computer) would not give it to me for free. That means the Subscription service is 100% rip off.