Chevron
reviews and complaints

On 3/8/24 at ~11:30AM I went to the Chevron gas station in Danville to get a touch free wash. The purpose of the touch-free was to clean my car without damaging or scratching. However, the wash had a metal tire guide that scraped my rims. The scraping occurred due to design error of the wash. My 1 month old car's rims are now severely damaged and scratched.

Chevron Store Number 0097578

Contact Info:

Daniel Tome

[protected]@gmail.com

[protected]

acct. no. [protected].

We got our statement this month with a late fee of $31.00,

is there any way you could waver it. we have done business with you for 53 years. We did not get our statement in time so we were a little late in paying.

In 53 years we have never been late before.

I believe you give me some consideration by waving this charge.

Thanks very much for your help.

I went to the chevron off travis bld in fairfield, ca 94533 today on 11/6/23 around 4pm and the black employee yelled racial slurs at an older white gentlemen because he brought in his own cup for a refill. He said to the customer "you people have all the money and wealth and think you can do whatever you want all the time" my brother was also there and when he tried to tell him stores do allow customers to use their own cups he lashed out at him also and he said other words cuss words I dont feel appropriate to type.

On September 2nd I purchased fuel from a Chevron. A minute later my car broke down. The dealership I took my car to told me my gasoline was bad. I haven't had a car for a couple of weeks. They had to empty the fuel twice to try and get as much of the bad gas out as they could. I had to take vacation time and pay for rentals while I haven't had my car. I saved the gas for examination. I contacted the weights and measures to have the gas tested at the station. I will adding 2 more pictures when I receive them from the dealership which is the bad gasoline and the estimate for damages. Thank you and let me know if you need more information.

Chevron station located at: 12900 SW 87th Ave, Miami, FL 33176

Date and Time: July 11, 2023 at 1:15pm

Paid for vehicle wash and machine did not work. Entered location where 2 employees were working, middle aged woman with badge and middle aged bald hispanic male with no identification. When advised about issue, male employee interrupted and stated, "too bad you can't get your money back...why do you keep coming here if you don't like it, go to another gas station".

Employees with such atrocious manners and behavior should not be Chevron employees. Incredible that customers can be treated in such a manner and money taken without service that was paid for and no refund.

Numerous other times at this location employees abandon position and leave door locked during operating hours for over 15 minutes at a time. There is never receipt paper in the machines outside and unable to obtain receipts needed for work purposes due to abandonment of position.

Receipt is not handy, but is filed at my office if needed for verification.

Yesterday I came to Chevron and purchased 2 Red Bulls. The price of 2 Red Bulls is $4.50, without scanning the product, the employee just said $6.00, so I paid but I was suspicious that the price wasn’t $6.00 because I had purchased it from there before and I remembered paying less before but I wasn’t sure so I didn’t say anything. Moreover, there was a gentleman’s in front of me who was of the same ethnicity as the cashier and the cashier told the customer that he can pick an item in front of him for free, and he did. But, I ended up paying for it essentially. Today I came to buy Red Bull again and fill up gas and it was the same cashier, for the same number of Red Bulls, after scanning the items, she said $4.50. I told her she had overcharged me yesterday at around 3:00 pm, she became combative and denied a FACT, something I was 100% sure of. I don’t care about the $1.50 but giving a customer an item for free just to overcharge the next customer is disrespectful and illegal, it’s theft. And she did it knowingly. Today, after I stated that what she did wasn’t right, she yanked the Red Bulls out of my hand in an aggressive manner and refused to serve me and while walking back to the register, intentionally, she assaulted me by slamming her shoulder against me. What this employee did is utterly disgusting and dispicable. She pretty much stole my money and assaulted me. If her superiors watch the camera footage, everything I said can easily be confirmed and verified without a doubt. The first incident occured on 6/15/23 at around 3:00 pm, between 2:20 and 3:05. The second incident occured today, 6/16/23 at around 11:00 am. Please contact me at [protected] or email me at [protected]@gmail.com and let me know how you will de resolving this theft and assault that was committed by your employee, a representative of the owner at this location and of Chevron in general. What she did SHOULDNT be done to ANY customer. Now my shoulder is hurting due to her attack.

The location of this theft and assault was at:

1101 N Mission Rd

Los Angeles, CA 90033

United States

I went into the Chevron on Hwy 80 in Pooler, GA, across from the Western Sizzler. I have received good service from all the staff there except for this one young female who claims to be the owner. You would think, if she is actually the owner, she would have at least as good an attitude or a nicer one than her staff. I am not sure exactly what her problem is with me, if it's the way I look or the way I speak or what. She had a rude attitude when she first saw me in the store years ago, and at the time I had never even spoken to her or had she heard me conversing with anyone else or speaking in general. I am an owner of a 3 bedroom 2 bath home that is paid for free and clear and for some unknown reason she chooses to have a rude behavior and talk to me as if I am a bum off the street. I have seen her be nice to other customers but I can ask her a simple question not using any abusive language and she will respond and rudely. It's just mind bottling to me how a store owner could act this way.

The car wash damaged my car and Chevron owner will not give me ANY information regarding their insurance and they hang up on me when I or a friend calls to ask for insurance information. I have complained on our neighborhood app and have found out this has happened to many people!

Is this the type of people you have representingChevron?

I have also heard they are selling cigarettes and vape products to minors!

Can you give me their insurance info, if they are insured?

On 5/7/23 I stopped by Store 0384590 in Hoover, Alabama to grab a Viva La Hemp vape from the store and was sold a defective product as it did not power up at all like it states on the packaging it would. I attempted to bring it to the attendants attention as this is the third defective product I’ve been sold at this location and was told that I could not replace my item because it had not been tested out in the store. The attendant is aware that this is a problem as I have brought it to his attention before. I will no longer bring any business to chevron.

I live right by the chevron on durango and grand teton dr. On durango in centennial hills nevada. 8356 grand teton dr. 89143 is the zip code. I am some tired of being racially profiled and disrespected when i come to your location.. As a consumer, your employee always seems to find a situation with me amongst all the white customers in the store.. Very disrespectful to me time after time.. She slams all my product on the counter, she takes my id and drops it on purpose on the counter and i still be nice because i just wana get make my purchase and leave.. She told me "not to come to that location because they dont want me there"

she tried to say that i threatened her so she could call the police.. I never said anything to her but she wana act like that around other white customers.

Someone please contact me back about this serious issue that you have with your employee at 702.936.0894 tony.

We will be taking futher legal action regarding this issue!

thank you..

First im staying at motel studios 6 irvinhton. So I go to this store often. I didn't get his name thats why I put the information under product. I have lucky strike coupons and the website said that I get a $1.50 off my pack for signing up with lucky strike so I showed it to the clerk and he said that he couldnt take the $1.50 off without a scan code, so I looked on the site for the store #es801 3535 e irvington and couldn't find the store so I bought a pack of lucky strike gold at $6.23 per pack I called the store because the reciept didn't reflect the $0.50 off coupon on the pack clerk said the computer takes off the coupon. I asked clerk a question..."how much is a pack of lucky strikes?" he rudely answered back $0.50 more seeing that he was so rudei wanted to know the regular actual price not some smart * (%&^&^ (answer) normal people wouldve just giving me the actual price obviously its 50 cent more the point I was tryiung to make is that with out taxes or is there a differnt price becuase all the lucky strickes didn't have a coupon on them hence my question. I was a trainer for customer service reps, and had an emplouyee been so flippent with a cust well when I train people they actually know better than to get smart with a customer. Unlike this clerk whatever the young manse name is he had dark hair. And he was just about to change sjhift.