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Camping World RV Sales

CWI, Inc.

1039 Orlando Ave
Roseville
California
United States - CA95661
Customer Care
Fax:
+1 916 772 1050 1 0
Contact Information
http://www.campingworld.com/contact/contactus.cfm

General Questions / Customer Service
+1 800 626 3636

Ordering By Phone
+1 888 626 7576

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Camping World RV Sales Complaints & Reviews

Camping World - California, San Martin / Misrepresentation of Day/Night shade fabric

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Reviewer29968 on 2016-01-26
We ordered a new night shade for our toy hauler. When it arrived, it looked nothing like the fabric sample online. The Camping world store in San Martin was no help at all, they referred me to customer service, because it was a special order. Customer service contacted the shade company...

Camping World - Florida, Panama City / Parts Department

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Reviewer73948 on 2016-01-20
Wanted a part to replace a broken part. Ceiling adjustable vent. I brought in the broken one, part guy looked up and was asking me to look in the book and pick one I said I want the one that matches this one (broken example). After a bit of flipping pages he came to the decision to order...

Camping World - Ohio, Rossford / Absolute rip off regarding their service department and the extended service paln

Da
davehop47 on 2016-01-05
I purchase a used 2013 Motorhome and was told that they would perform a $2, 00.00 inspection to assure everything was working. When I picked it up everything seemed like it worked but some things, like the water system couldn't be checked. 4 months later I take it on the first trip...

Camping World / The company sold me some rubbish and these batteries didn’t hold the charge

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Reviewer19600 on 2015-12-25
I have purchased 2 batteries from Camping World. After one month I went to the auto store and they have checked these batteries. They said that they didn’t hold the charge. The company doesn’t want to replace them and said that these batteries were useful already. They could do...

Camping World RV Sales - Missouri, Strafford / Refunds for cancelled Good Sam products

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Reviewer37435 on 2015-12-14
When we purchased our Thor Motor Coach Hurricane 32A on 9/18/13 we had to purchase, in cash, Good Sam Gap Deficiency and a Good Sam Extended Service Plan. Of course, this money was due before we drove off the lot. On July 15, 2015 we sold the motorhome and were told we needed to sign...

Camping World - New Jersey, Swedesboro / Store and sales

Br
bratmom03 on 2015-12-09
This company has no care in the world for employees, customers Nothing they want you to sell memberships because it is clear profit for them, their road side doesn't cover as it is told when you first buy it, you have to upgrade. The Manager and GM of the NJ Swedesboro store will not...

Camping World - Missouri, Columbia / Stolen camper in Camping Worlds possession

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ddt78 on 2015-11-21
My brand new 2015 32'coleman travel trailer was in for repairs and add ons. The work was only partially complete when we were called and told work was complete and to pick up. I was told to call when we were ready to pick up. I just happened to drive by camping world and saw my camper...

Camping World - California, Newhall / Service

Mr
mrthibbs on 2015-08-12
I delivered my RV for my agreed upon appointment on 5/19/15. I had leakey a air bag and wore out king pins. All were covered by extended warranty. The repairs were promised to be complete by 6/1/15. I received a call on 5/19 from the tech asking me what the problem was. I told him to refer...

Camping World / Horrible customer service

Ka
Kathy.renee on 2015-08-08
I ordered a $1, 000 AC unit it took them a week just to email me that it was on backorder and then took another 15 days to arrive. There wasn't a dent or scratch on the box it came in. When we took it out the box it had 5 broken pieces we had no choice but to install it we had been...

Camping World - Ohio, Cleveland / Shipping: Slow & Expensive

Po
Pondering1111 on 2015-08-04
I tried to order an RV inline water filter via the Camping World website. I received an error message to enter shipping and billing info. However, shipping and billing info were already entered, so I called customer support and placed the order with an actual person -- who had poor...

Camping World / customer service

Je
Jessikalee on 2015-07-22
I placed an order for a camping chair for an upcoming trip.After I checked out I was THEN told that it could take 14 days to receive my chair. I emailed them and asked to expedite the shipping as I needed it in a week and I was not given any shipping options at checkout. I received an email...

Camping World / Poor Customer Service

Pp
P. Palagyi on 2015-06-11
Ordered online a foldable highchair for my grandson who was 6 months old at the time. Broke instantly. I emailed them several times regarding it, and no reply...nothing. I realize that some products have issues, it happens. But to not even acknowledge me is quite frustrating. Obviously...

Camping World / TV ad

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pmest on 2015-05-28
Michael Cloak was not included in the TV ad: A chance of comedy gold and tv history was missed. Poor oversight by the Camping World board!

Camping World Sales and Service / Former Employee Sounds Off

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ccfromcw on 2015-01-31
Folks as a former employee I have give this company 2 opportunities. It is most definitely common practice for management to tell the employees to lie to customers. I would not tell my worst enemy to take their camper there for repairs. The mistreating of employees give them no incentive...

Camping World / wrong order/lying

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Rebfed on 2014-12-17
I had an appointment, which was ignored; I was lied to about order, so it took six weeks instead of three weeks because they ordered the wrong awning; then they raised the price without notifying my insurance company, so that when I was told I could pick up my motor home, they refused to...

Camping World - Bath, Ny / repair not done

Ps
psyfly on 2014-08-09
I took my camper in to have them fix the lift system for the pop up camper. they said they fixed it as well as updating the wiring system which would not adapt to the vehicle wiring system and they said there was no adapter in existence to adapt the 4 prong to 7 prong. took the camper home...

Camping world Charleston SC - South Carolina, Charleston / Unwillingness to help

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Brett Caramagno on 2014-07-20
I bought an RV approximately a year ago (ACE) we have had nothing but issues since the day it was bought! We spent over 70k on our first RV. I have exhausted ALL channels from their in store managers to the complaint dept. Not to mention the Regional will not even return my calls! Thi...

Camping World- North Charleston - South Carolina, North Charleston / Indifferent service

Da
Dave Oldacre on 2014-06-07
CUSTOMER REVIEW OF CAMPING WORLD, NORTH CHARLESTOWN, SOUTH CAROLINA I purchased a 2013 Winnebago in late January 2014 - still under warranty. I was given an undertaking that a full check would be completed before collection of the vehicle and absolutely no problem for collection in early...

Camping World St Augustine Fla / Poor customer service

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Wayno347 on 2014-03-22
Had appointment on a Thursday to have roof of my RV inspected since two leaks were detected by me. Brought RV in the day before, service rep "Tom" wrote up work order, promised he would move RV into the secure area of the property. Never heard from them on Thursday, called at 4 p.m...

Camping World - New Hampshire, Conway / WANT REFUND

Cj
cjelliott on 2013-10-03
I PURCHASED A CAMPER AT CAMPER WORLD IN center CONWAY NEW HAMPSHIRE. IT’S BEEN A NIGHT MERE. ON JULY 15TH WE WENT TO CAMPER WORLD TO PICK UP THE CAMPER. WE WERE TOLD THAT THEY WOULD GO STRAIGHT THRU THE CAMPER AND FIX EVERYTHING, CLEAN EVERYTHING, AND MADE SURE EVERYTHING WORKED.we paid...

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