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whitecastle.com Consumer Complaints & Reviews

White Castle / Horrible waffle sandwich

Sally Jane on Oct 26, 2016
I was nice enough to call customer service after receiving terrible food at a White Castle, and the gal who answered the 1-800 call was snitty, snotty, and condescending. After keeping me on hold twice and getting a great deal of information from me, she basically told me that it was my...

White Castle / Beverage Concern

Ordered a diet cola with my meal. The cup was overfilled so that, when I inserted a straw, the soda overflowed onto the lid. The soda on the lid spilled onto the console of my 2006 Toyota Solara. I immediately wriped spilled soda with a napkin. The soda had stained the metallic-gray finish on my console. What did I put in my stomach???

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