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Complaints in weightwatchers.com

WeightWatchers.com

Posted: 2008-01-04 by Donald R  [send email]
Beware 7 day free trial is not free!
Complaint Rating:  97 % with 31 votes
I signed up for a 7 day free trial of weightwatchers.com just after Christmas. Well I wasn't on the computer for a couple of days and the next time I checked my email was two days after, and I had an email saying that I was charged $65.00 I've emailed weightwatchers customer support...
Comments United States Diet Products

Weight Watchers

Posted: 2008-04-24 by Nicole Hazzard  [send email]
unlawfully charged my account
Complaint Rating:  100 % with 5 votes
I signed up for their 7 day free trial. It required me to input my credit card information but said I would not be charged if I cancelled within 7 days. However, even though I cancelled within the 7 days, they still charged my account the day after I cancelled! I have searched all over their...
Comments United States Unauthorized Charges

Weight Watchers

Posted: 2008-06-10 by Nana of 3  [send email]
Charged for service I didn't want
Complaint Rating:  100 % with 4 votes
I signed up for the 3 month Weight Watchers online plan and enjoyed using Weight Watcher's services. However, I'm on a fixed budget and decided that I would not renew after 3 months. I did not remember that my membership would be automatically renewed until I asked them to cancel it....
Comments United States Pets & Animals

Weight Watchers Online

Posted: 2008-07-07 by s  [send email]
Unfair billing practices
Complaint Rating:  100 % with 2 votes
Not only do they continue to bill my credit card, they are billing an EXPIRED credit card. Has anyone found a contact at ww that is helpful in getting customers refunds that they deserve?...
Comments United States Diet Products

Weight Watchers International

Posted: 2008-09-18 by Jenny Bott  [send email]
Unauthorized charges
Complaint Rating:  100 % with 1 votes
I joined Weight Watchers the end of January 2007. I signed up at a meeting and decided to purchase a monthly pass ($39.95 for 2 months) and a starter kit for $25.00. I gave them my credit card number because this is the only way you can do the monthly pass. On Feb. 14, 2007 my cc was charged...
Comments United States Unauthorized Charges

Weight Watchers Online

Posted: 2008-11-01 by Cherisse Jantz  [send email]
cancelled but credit card charged
Complaint Rating:  100 % with 2 votes
Subscribed to Weight Watchers online Sept. 22, 2008 for their FREE 7-day trial because that was the only way to view their website. On Sept. 29, 2008, I cancelled before midnight of the 7th day according to their terms for cancelling, yet they charged my credit card for $65 saying that their...
Comments United States Diet Products

Weight Watchers

Posted: 2008-11-25 by Sandy  [send email]
Cancelling membership
Complaint Rating:  67 % with 18 votes
It is almost impossible to cancel membership. The site eventually will lead to cancellations, then it says you must log on first, but when you log on you cannot get back to the cancellation page....
Comments United States Diet Products

Weight Watchers

Posted: 2008-12-17 by   chauncy
none refund
Complaint Rating:  80 % with 5 votes
I signed up for Weight Watcher's online special for men in September, 2008 for $65. The special was for only 3 months September - December and I was to only pay a lump sum of $65. The special ended on December 15, 2008 and Weight Watchers continue to debit my account for $16.95 for December...
Comments United States Other

WeightWatchers.com

Posted: 2009-02-21 by   james
Free Trial is a Bait & Switch!
Complaint Rating:  100 % with 4 votes
I was doing a tech review of the new weightwatchers.com. I clicked on the FREE TRIAL button to sign up for free for seven days. The site redirected me to the first page of the sign up flow. I didn't see anything about a free trial. I clicked the back button and clicked the FREE TRIAL button...
Comments United States Internet Services

Weight Watchers Online

Posted: 2009-02-23 by   Alfred
Online scam
Complaint Rating:  100 % with 4 votes
I am a online user experience expert reviewing weightwatchers.com for an upcoming blog article. I signed up for the FREE 7 DAY trial to conduct the review.

I clicked the FREE TRIAL button and was redirected to a sign up page. I didn't see anything about a free trial so I...
Comments United States Online Scams

WeightWatchers.com

Posted: 2009-04-13 by   F-WEIGHTWATCHERS
Lost $600.00 in one week
Complaint Rating:  100 % with 3 votes
I signed up for weight watchers a week ago and was not allowed to use website. I tried to call and they dont have a customers service dept. so I emailed and they said I wasnt charged for the 3 months for $65.00. Well I just checked my online banking and I was charged $65.00 8 times!! $520.00...
Comments United States Weight Loss Products and Programs

Weight Watchers

Posted: 2009-06-02 by   tlloyd851
Cancelled Subscription
Complaint Rating:  100 % with 3 votes
Signed up for the 3 month trial. I did remember to cancel after the trial was over in October of 08., unfortunately I didn't follow-up when I didn't receive a confirmation, instead assuming they would cancel as I asked them to. It's now June of 09 and I'm still being charged....
Comments United States Unauthorized Charges

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