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vivint.com Consumer Complaints & Reviews

Vivint Sky - Service

Posted: 2015-04-14 by    jangel22352
Complaint Rating:  0 % with 0 votes
I had a system installed on 3/28. That was almost three weeks ago. It never worked properly from the start. I put in multiple requests for service. They stated the first available was in December. My last call was elevated to a manager. I did get the service appointment moved up to June 6th....

Vivint, Inc - Misrepresentation of Contract and Unethical Sales Tactics

Posted: 2014-04-07 by    A phil
Complaint Rating:  100 % with 1 votes
A door to door Vivint, Inc. employee used unethical sales tactics to acquire our business in July of 2012 with the false promise of a cancellation rescission period and a free front door key pad lock. We were promised that he would come by our home and pick up the rescission documents the following...

Vivent Or Apx Alarm System - Service

Posted: 2011-05-24 by    pnavin
Complaint Rating:  0 % with 0 votes
They Collect service fee as quickly as possible, but if any thing goes wrong they are always trying to up sell, even to send a person out if the service is not working properly they want a service fee. You would think, that, with a service fee every month they would like to see that the service...

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