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vivint.com Consumer Complaints & Reviews

Vivent or APX Alarm system - Service

Posted: 2011-05-24 by    pnavin
Complaint Rating:  0 % with 0 votes
They Collect service fee as quickly as possible, but if any thing goes wrong they are always trying to up sell, even to send a person out if the service is not working properly they want a service fee. You would think, that, with a service fee every month they would like to see that the service...
Complaint comments Comments Complaint country United States, California Complaint category Products & Services

Vivint, Inc - Misrepresentation of Contract and Unethical Sales Tactics

Posted: 2014-04-07 by    A phil
Complaint Rating:  100 % with 1 votes
A door to door Vivint, Inc. employee used unethical sales tactics to acquire our business in July of 2012 with the false promise of a cancellation rescission period and a free front door key pad lock. We were promised that he would come by our home and pick up the rescission documents the following...
Complaint comments Comments Complaint country United States Complaint category Security Services

Vivint Sky - Service

Posted: 2015-04-14 by    jangel22352
Complaint Rating:  0 % with 0 votes
I had a system installed on 3/28. That was almost three weeks ago. It never worked properly from the start. I put in multiple requests for service. They stated the first available was in December. My last call was elevated to a manager. I did get the service appointment moved up to June 6th....
Complaint comments Comments Complaint country United States Complaint category Security Services

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