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vivint.com Consumer Complaints & Reviews

Vivint / Cancellation Policy

Lu
Lucas54 on 2016-03-31
They have a Cancellation Policy that is totally unfair and unforgiving. If you have a circumstance where you cannot give a full 30 day notice before you need to cancel (such as sudden death or an unexpected move), you WILL pay them for another month of unneeded service when you...

Vivint Sky / Service

Ja
jangel22352 on 2015-04-14
I had a system installed on 3/28. That was almost three weeks ago. It never worked properly from the start. I put in multiple requests for service. They stated the first available was in December. My last call was elevated to a manager. I did get the service appointment moved up to June...

Vivint, Inc / Misrepresentation of Contract and Unethical Sales Tactics

Ap
A phil on 2014-04-07
A door to door Vivint, Inc. employee used unethical sales tactics to acquire our business in July of 2012 with the false promise of a cancellation rescission period and a free front door key pad lock. We were promised that he would come by our home and pick up the rescission documents the...

Vivent Or Apx Alarm System / Service

Pn
pnavin on 2011-05-24
They Collect service fee as quickly as possible, but if any thing goes wrong they are always trying to up sell, even to send a person out if the service is not working properly they want a service fee. You would think, that, with a service fee every month they would like to see that the...

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