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verizon.net Consumer Complaints & Reviews

Verizon - Scam charges!

Posted:    Valerie
Complaint Rating:  100 % with 2 votes
I received new service from verizon on 03/31/2008. My service I ordered was dsl online with a wireless modem and a phone line. My phone line had a short and my line always has static on it and you can't talk and you can't call anyone. Then my dsl isn't working because of several...
Complaint comments Comments Complaint country United States Complaint category Telecommunications

Verizon Online - Scam artists

Posted:    Valerie
Complaint Rating:  100 % with 1 votes
So I moved. Verizon makes that simple right? Wrong. First off I had my mobile phone and internet on one bill. Told verizon online about the move. They never told the mobile side. So my bill got split into two and my auto bill pay was deactivated on the mobile side. They came looking after 3.5...
Complaint comments Comments Complaint country United States, Massachusetts, Framingham Complaint category Internet Services

Verizon Online - Overbilling

Posted:    Lauren
Complaint Rating:  100 % with 2 votes
Verizon online sent me a letter Feb 08 stating my service had been terminated. Fine. I requested this be done. It's now June 08 and I am being charged $31.99/month totaling $186.63 for Internet access that was terminated. I've called their 800 number but the Verizon operators don't...
Complaint comments Comments Complaint country United States, Maryland, Silver Spring Complaint category Internet Providers

Verizon - Resolution Of complaints unsatisfactory

Posted:    Todd
Complaint Rating:  100 % with 2 votes
Upon installation was initially notified the DVR box was unavailable, which was a notable reason for ordering in the first place. I told the technition to stop the install, he immediatly got on the phone and found a DVR and drove to get it. After the install we were told our free gift of a 19"...
Complaint comments Comments Complaint country United States, Florida, Tampa Complaint category Telecommunications

Verizon - Steals from disabled widow

Posted:    Valerie
Complaint Rating:  0 % with 0 votes
Verizon over charged me $70.98. My husband passed away in August of 2007. I paid all the bills in his name and closed out all his accounts. I found that verizon overcharged me and informed them. I have since called every month to try and retrieve my refund. in may of 2008 I finally received...
Complaint comments Comments Complaint country United States, New Jersey, Trenton Complaint category Products & Services

Verizon Online Services - Bad service

Posted:    Valerie
Complaint Rating:  0 % with 0 votes
Last July 2007 I signed up through a phone representative for the Verizon Lifetime $14.99 per month DSL Service Plan promotion. Only a year later Verizon has broken the Lifetime contract and raised the monthly rate to $23.99....
Complaint comments Comments Complaint country United States, Pennsylvania, Philadelphia Complaint category Products & Services

Verizon - Unauthorized billing

Posted:    Nancy
Complaint Rating:  100 % with 3 votes
I am writing today to address my concern of money not being refunded as promised to me by various Verizon high speed internet reps. I made the fateful mistake of signing up for Verizon's DSL services off a Valupak coupon I received in the mail. This offer, promising 6 months free internet...
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Verizon - Rip off company

Posted:    Benny
Complaint Rating:  100 % with 1 votes
I've had numerous situations with verizon. About two years ago I was incarcerated and wrote a letter to the Dallas office to have them disconnect my phone as I was locked up. After 4 months of being jailed I came home and my phone bill arrived. I was charged for all those months and I phoned...
Complaint comments Comments Complaint country United States Complaint category Telecommunications

Verizon FIOS - No customer service

Posted:    Carlos
Complaint Rating:  100 % with 1 votes
If you are consider ing Verizon, FiOS DON'T. I subscribed in December and have nothing but problems. Their billing is outrageous. I am 3 moths into a battle to get my billing correct, receive the 3 months credit I was promised and get them to stop turning off my service.

As...
Complaint comments Comments Complaint country United States Complaint category Telecommunications

Dazzlewhite - taking an extra 59.95 out of my account

Posted:    pissed off woman
Complaint Rating:  100 % with 3 votes
I was on CNN web page and there was an article for dazzwhite free trial for only 1.95. I read through the article to look for any other fees. There were no other fees stated so I purchased the product for a free trial for 1.95. When i went to check my account it showed another 58.95 was taken...
Complaint comments Comments Complaint country United States, Texas Complaint category Unauthorized Charges

Verizon - deceptive or unfair trade practice

Posted:    freddy1
Complaint Rating:  0 % with 0 votes
Verizon
P.O. Box 11328
St. Petersburg, Fl 33733

RE: Local Connect (LCS) Confirmation number (081323) $209.90 charges on my phone bill and Legacy LD Intl, Inc. $23.30 Verizon confirmation number C5283884 and Late fees of $25.00 per month

Gentleperson:
Complaint comments Comments Complaint country United States, California, Long Beach Complaint category Unauthorized Charges

Verizon FIOS - Exorbitant Charge on phone calls

Posted:    mg197322
Complaint Rating:  0 % with 0 votes
I have been charged $300 for a couple of international calls that I made. The effective rate is almost $3 per minute. Verizon fios would not budge. This is clear cut rip off and taking advantage of unsuspecting customers. I have always used third party calling services for international calls....
Complaint comments Comments Complaint country United States, Virginia Complaint category Unauthorized Charges

Verizon - Verizon Misleading Customer to buy FiOS

Posted: 2011-10-19 by    hungalboo
Complaint Rating:  100 % with 1 votes
What Verizon FiOS did with me.You be aware.
I moved my phone service and DSL service from Old address to New
one. Phone was schedule to be started after 15 days.Moving Charges
Tech Visit were never revealed untill posted to my bill.

While the DSL is pretty...
Complaint comments Comments Complaint country United States, New York, NYC Complaint category Bad Business Partners

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